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Home Support Principal Provider - Areas of West and North Norfolk

Norfolk County Council

This public procurement record has 2 releases in its history.

Award

03 Sep 2024 at 11:38

Award Notice
Tender

10 Apr 2024 at 14:35

Tender Notice
Summary of the contracting process

Norfolk County Council is seeking a Principal Provider to deliver home support services across West and North Norfolk, segmented into seven lots. This tender is focused on the health and social work services industry and aims to appoint providers for various Primary Care Network (PCN) areas. Key locations include Coastal, Kings Lynn, Fens and Brecks in the West, and three North Norfolk areas (NN1, NN2, and NN3). The tendering process employed an open procedure, and the procurement is in the award stage with several successful bids. Notable deadlines include a start date of 2 December 2024 for the North areas and 27 January 2025 for the West areas. The overall project is anticipated to run for a period of approximately 10 years, with contract values expected around £100 million in total.

This tender presents significant opportunities for businesses in the health and social care sector. By participating, businesses can establish long-term partnerships with the Norfolk County Council, thereby aiding in their growth and stability. The procurement process is particularly suitable for large and medium-sized enterprises capable of scaling to meet the demand for 70% of service provision, with additional opportunities for smaller businesses within the PCN framework to cover the remaining 30%. The clear segmentation of lots and the limitation of awards to no more than two lots per provider ensures a competitive yet equitable opportunity for various market players.

How relevant is this notice?

Notice Information

Notice Title

Home Support Principal Provider - Areas of West and North Norfolk

Notice Description

The Council has appointed one Principal provider to deliver home support services in each Primary Care Network (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment is subject to a separate procurement.This procurement was split into 7 lots, which covers PCNs in West and North of Norfolk:For the West area the lots area: 1. Coastal2. Kings Lynn3. Fens and Brecks4. Swaffham and Downham For the North area the lots are: 5. NN16. NN27. NN3

Lot Information

1. Coastal

Norfolk County Council has appointed one Principal provider to deliver home support services in the West area. This is for Lot 1. Coastal. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham)

2. Kings Lynn

Norfolk County Council has appointed one Principal provider to deliver home support services in the West area. This is for Lot 2. Kings Lynn. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham)

3. Fens and Brecks

Norfolk County Council has appointed one Principal provider to deliver home support services in the West area. This is for Lot 3. Fens and Brecks. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham)

4. Swaffham and Downham

Norfolk County Council has appointed one Principal provider to deliver home support services in the West area. This was for 4. Swaffham and Downham. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham)

5. North Norfolk 1

Norfolk County Council has appointed one Principal provider to deliver home support services in the North area. This is for Lot5.North Norfolk 1. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham)

6. North Norfolk 2

Norfolk County Council has appointed one Principal provider to deliver home support services in the North area. This was for Lot 6. North Norfolk 2. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham)

7. North Norfolk 3

Norfolk County Council wishes to appoint one Principal provider to deliver home support services in the North area. This is for Lot 7. North Norfolk 3Please note that our intention overall is to limit a provider to having a maximum of 50% of the PCNs in an area. Bidders may apply for all lots in each area, but will be awarded no more than 2 for each area. If you have been successful in previous procurements, the number of lots you hold for an area will be taken into consideration. Additional information: Each area will have a different start date. 2 December 2024 for the North (NN1, NN2 and NN3) and 27 January 2025 for the West (Coastal, Kings Lynn, Fens & Brecks and Swaffham & Downham)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04511b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028090-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85310000 - Social work services

Notice Value(s)

Tender Value
£100,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£71,026,960 £10M-£100M

Notice Dates

Publication Date
3 Sep 20241 years ago
Submission Deadline
13 May 2024Expired
Future Notice Date
Not specified
Award Date
14 Aug 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 1DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH16 North and West Norfolk
Local Authority
Norwich
Electoral Ward
Thorpe Hamlet
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
4
Supplier Names

Hales Group Ltd

Manorcourt Care (Norfolk) Limited

Norvic Healthcare (Anglia) Limited

Universal Care Services UK Ltd t/a Carewatch

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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