Electronic Call Monitoring System for Care and Support at Home

INVERCLYDE COUNCIL

There are 2 contracts in this contracting process.

Summary of the contracting process

Inverclyde Council has awarded a contract for an Electronic Call Monitoring System for Care and Support at Home to TotalMobile Ltd. The procurement process aimed at enhancing the Council's care at home services with a comprehensive IT solution that includes mobile monitoring, scheduling of visits, resource maximisation, invoice and payroll management, and detailed reporting functionalities. The procurement, classified under the IT services category (CPV code 72000000), took place in the Greenock area (region UKM83) with key dates being the contract signing on 16 July 2024 and the procurement completion by 3 September 2024. This open procedure was subject to the guidelines of the Public Contract (Scotland) Regulations 2015 and adhered to mandatory specifications including compliance with ISO 27001 and ISO 27002 standards.

This tender presents significant opportunities for businesses in the IT services sector, particularly those with a focus on software development, consulting, Internet, and support services. SMEs, such as the awarded TotalMobile Ltd, are well-suited to compete in such tenders due to their nimble operations and capability to deliver tailored, scalable solutions. The contract, valued at £674,000, offers lucrative prospects for businesses capable of implementing and maintaining high-standard electronic monitoring systems, meeting detailed quality and price criteria, and contributing to social value outcomes such as community benefits. The tender process allowed for electronic submission and emphasised the importance of both technical and economic assessments, ensuring only financially and technically robust companies could participate.

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Award, Contract

Electronic Call Monitoring System for Care and Support at Home

INVERCLYDE COUNCIL

Contract Timeline

Publication Date

3rd September 2024 13:18:00 PM
Contract Summary

Inverclyde Council are seeking to appoint a service provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home.
Contract Details

Open Contracting ID

ocds-h6vhtk-0451da

Publication Source

Find a Tender Service

Procurement Stage

Award, Contract

Procurement Method

Open

Procurement Method Details

Open Procedure

Procurement Category

Services

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

72000000

CPV Division(s)

72 - IT services: consulting, software development, Internet and support
Awarding Authority

INVERCLYDE COUNCIL

Buyer Name

Kieran Guiller

Buyer Email

Procurement@inverclyde.gov.uk

Buyer Phone

+44 1475712634

Buyer Address

Procurement, Municipal Buildings, Clyde Square

Greenock

PA15 1LX

United Kingdom
Awarded Supplier(s)

Supplier Name(s)

TOTALMOBILE LTD

View contract on Find a Tender Service

Tender

Electronic Call Monitoring System for Care and Support at Home

INVERCLYDE COUNCIL

Contract Timeline

Publication Date

12th April 2024 12:54:03 PM

Tender Deadline

13th May 2024 11:00:00 AM Expired
Contract Summary

Inverclyde Council are seeking to appoint a service provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home.
Contract Details

Open Contracting ID

ocds-h6vhtk-0451da

Publication Source

Find a Tender Service

Procurement Stage

Tender

Procurement Method

Open

Procurement Method Details

Open Procedure

Procurement Category

Services

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

72000000

CPV Division(s)

72 - IT services: consulting, software development, Internet and support
Awarding Authority

INVERCLYDE COUNCIL

Buyer Name

Kieran Guiller

Buyer Email

Procurement@inverclyde.gov.uk

Buyer Phone

+44 1475712634

Buyer Address

Procurement, Municipal Buildings, Clyde Square

Greenock

PA15 1LX

United Kingdom

View contract on Find a Tender Service

Electronic Call Monitoring System for Care and Support at Home

INVERCLYDE COUNCIL

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)

Electronic Call Monitoring System for Care and Support at Home

INVERCLYDE COUNCIL

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority