Refugee_Resettlement_Support_Service-Framework-2026

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04571d-2026-04-22T12:59:29+01:00",
    "date": "2026-04-22T12:59:29+01:00",
    "ocid": "ocds-h6vhtk-04571d",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=798184. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: Please refer in full to the Tender Documents (SC Ref:798184) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=798184",
    "initiationType": "tender",
    "tender": {
        "id": "HC/Pl-H&C/RRSS/2026",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Refugee_Resettlement_Support_Service-Framework-2026",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "70333000",
            "description": "Housing services"
        },
        "mainProcurementCategory": "services",
        "description": "The Council intends to put in place a Framework Agreement (hereinafter may be referred to as \"Framework or FW\") with one (1) sole Supplier of suitably competent, qualified and the experience to provide Refugee Resettlement Support Service, for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. Please refer in full to the Tender Documents.",
        "value": {
            "amount": 613000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The Council intends to put in place a Framework Agreement (hereinafter may be referred to as \"Framework or FW\") with one (1) sole Supplier of suitably competent, qualified and the experience to provide Refugee Resettlement Support Service, for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. Please refer in full to the Tender Documents.",
                "status": "active",
                "title": "Lot 1 - Housing Support (Time Limited) [HS]",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        },
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
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                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "With the option of multiple extensions to be extended by up to 12 months, subject to each submitted pricing schedule geographical location requirements i.e., each geographical location may be extended independently of each other and evaluated and awarded independently, and by mutual agreement."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed",
                    "electronicCataloguePolicy": "required"
                },
                "hasOptions": false,
                "options": {
                    "description": "The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement."
                }
            },
            {
                "id": "2",
                "title": "Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS]",
                "description": "The Highland Council intends to put in place a Framework Agreement (hereinafter may be referred to as \"Framework or FW\") with a number of suitably competent, qualified and experienced Contractors to provide Time Limited Housing Support Services for various service users/requirements for the Highland Council Area, on an 'as and when' required basis. The Council shall give no guarantee of the volume of work or orders, if any, to be undertaken in relation to the Framework. The Framework shall be divided into lots by type of service required and sub-lots by geographical area, where applicable, as follows: Lot 2 - Youth Independent Living Housing Support (Time Limited) [YILHS]: Geographical Area (No sub-lots) - To provide services across the Highland Council Area.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement."
                },
                "submissionTerms": {
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                "options": {
                    "description": "The Framework shall be for a 24 month period, with the option of multiple extensions to be extended by up to 24 months, subject to each lot / sub-lot (where applicable) requirements i.e., each lot / sub lot may be extended independently of each other (each lot / sub lot evaluated and awarded independently), and by mutual agreement."
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                "status": "active"
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        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "70333000",
                        "description": "Housing services"
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                ],
                "deliveryAddresses": [
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                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    },
                    {
                        "region": "UKM6"
                    }
                ],
                "deliveryLocation": {
                    "description": "The Highland Council Area"
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                "relatedLot": "1"
            },
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                "id": "2",
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                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
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                        "region": "UKM6"
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                    "description": "The Highland Council Area"
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        ],
        "communication": {
            "futureNoticeDate": "2024-07-15T00:00:00+01:00",
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        "lotDetails": {
            "maximumLotsBidPerSupplier": 2,
            "maximumLotsAwardedPerSupplier": 250,
            "awardCriteriaDetails": "Contractors successfully awarded to Lot 1 Sub-Lot D Inner Moray Firth, shall be required to provide a service in each of the other three (3) Sub Lots (A-C) if there are no other Contractors providing Housing Support for these sub-lots at time of award - more information provided in ITT."
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        "selectionCriteria": {
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                    "description": "The Contractor must be registered with the Care Inspectorate. The Contractor shall provide qualified trained staff who meet the requirements of the Scottish Social Services Council (SSSC) or equivalent, including, but not limited to, registration requirements Codes of Practice for Social Service Workers and Employers. IN ADDITION, BIDDERS ARE DIRECTED TO THE MINIMUM REQUIREMENTS CONTAINED IN THE TENDER DOCUMENTS IN RELATION TO LOT 1 & LOT 2 (IF APPLICABLE), WHICH BIDDERS SHALL COMPLY WITH.",
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                {
                    "type": "economic",
                    "description": "Minimum level(s) of standards required: The winning bidder(s) and its sub-contractor(s) to provide a current copy and have as a minimum: - 5,000,000 GBP Employers Liability Insurance (where applicable) for each and every claim; - 5,000,000 GBP Public Liability Insurance for each and every claim; and - 5,000,000 GBP Professional Liability Insurance (where applicable) for each and every claim; PROVIDE THE ORGANISATIONS AUDITED ACCOUNTS COVERING THE LAST FINANCIAL 3 YEARS and include the audited accounts for the years that have been audited to date in the business area covered by the Framework Agreement; THE COUNCIL WILL USE AN INDEPENDENT CREDIT SCORING ORGANISATION, CREDITSAFE, TO CHECK THE FINANCIAL STATUS OF THE WINNING BIDDER(S). To minimise risk of failure, the desired risk score should not be below Moderate Risk as a minimum. The Council shall take a view on the risk to the Council should the winning bidder(s) credit rating fall below this and may involve further detailed financial checking/assessment. Where it is considered that the additional supporting information does not provide satisfaction that the risk is mitigated, the bidder(s) shall be disqualified.",
                    "minimum": "Minimum level(s) of standards required: The winning bidder(s) and its sub-contractor(s) to provide a current copy and have as a minimum: - 5,000,000 GBP Employers Liability Insurance (where applicable) for each and every claim; - 5,000,000 GBP Public Liability Insurance for each and every claim; and - 5,000,000 GBP Professional Liability Insurance (where applicable) for each and every claim; PROVIDE THE ORGANISATIONS AUDITED ACCOUNTS COVERING THE LAST FINANCIAL 3 YEARS and include the audited accounts for the years that have been audited to date in the business area covered by the Framework Agreement; THE COUNCIL WILL USE AN INDEPENDENT CREDIT SCORING ORGANISATION, CREDITSAFE, TO CHECK THE FINANCIAL STATUS OF THE WINNING BIDDER(S). To minimise risk of failure, the desired risk score should not be below Moderate Risk as a minimum. The Council shall take a view on the risk to the Council should the winning bidder(s) credit rating fall below this and may involve further detailed financial checking/assessment. Where it is considered that the additional supporting information does not provide satisfaction that the risk is mitigated, the bidder(s) shall be disqualified.",
                    "appliesTo": [
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                },
                {
                    "type": "technical",
                    "description": "Minimum level(s) of standards required: Bidders must have relevant experience to deliver the Services as described and must provide the following: - PROVIDE DETAILS OF HOW HEALTH & SAFETY is managed within the organisation and a copy of the organisations current Health & Safety Policy (or Statement for organisations with fewer than 5 employees); - THE BIDDER MUST HAVE UNDER THE ORGANISATIONS HEALTH & SAFETY (H&S) procedures a regularly reviewed and documented policy for H& Safety Management, endorsed by the Chief Executive Officer, or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of your operations and set out your company's responsibilities of H& Safety Management and compliance with legislation. - PROVIDE 2 COPIES OF RISK ASSESSMENTS specifically relating to similar activities currently undertaken (or Statement for organisations with fewer than 5 employees); - PROVIDE 2 COPIES OF EXAMPLES OF TRAINING RECORD specifically relating to similar activities currently undertaken; - PROVIDE DETAILS OF BUSINESS CONTINUITY AND CONTINGENCY PROPOSALS for the service required; - PROVIDE DETAILS OF PROVISIONAL EXIT PLAN for the service required; - CONFIRM IF SUB-CONTRACTING, list the sub-contractors they propose to use and state which part/s of the Framework Agreement the sub-contractor(s) shall deliver and approximate value; - CONFIRM \"NON-DISCLOSURE\" ITEMS relating to FOI(S)A obligations (if any); IN ADDITION, BIDDERS ARE DIRECTED TO THE MINIMUM REQUIREMENTS CONTAINED IN THE TENDER DOCUMENTS IN RELATION TO LOT 1 and LOT 2 (WHERE APPLICABLE), WHICH BIDDERS SHALL COMPLY WITH.",
                    "minimum": "Minimum level(s) of standards required: Bidders must have relevant experience to deliver the Services as described and must provide the following: - PROVIDE DETAILS OF HOW HEALTH & SAFETY is managed within the organisation and a copy of the organisations current Health & Safety Policy (or Statement for organisations with fewer than 5 employees); - THE BIDDER MUST HAVE UNDER THE ORGANISATIONS HEALTH & SAFETY (H&S) procedures a regularly reviewed and documented policy for H& Safety Management, endorsed by the Chief Executive Officer, or equivalent. The policy must be relevant to the nature and scale of the work and set out responsibilities for H&S management at all levels within the organisation. The policy must be relevant to the nature and scale of your operations and set out your company's responsibilities of H& Safety Management and compliance with legislation. - PROVIDE 2 COPIES OF RISK ASSESSMENTS specifically relating to similar activities currently undertaken (or Statement for organisations with fewer than 5 employees); - PROVIDE 2 COPIES OF EXAMPLES OF TRAINING RECORD specifically relating to similar activities currently undertaken; - PROVIDE DETAILS OF BUSINESS CONTINUITY AND CONTINGENCY PROPOSALS for the service required; - PROVIDE DETAILS OF PROVISIONAL EXIT PLAN for the service required; - CONFIRM IF SUB-CONTRACTING, list the sub-contractors they propose to use and state which part/s of the Framework Agreement the sub-contractor(s) shall deliver and approximate value; - CONFIRM \"NON-DISCLOSURE\" ITEMS relating to FOI(S)A obligations (if any); IN ADDITION, BIDDERS ARE DIRECTED TO THE MINIMUM REQUIREMENTS CONTAINED IN THE TENDER DOCUMENTS IN RELATION TO LOT 1 and LOT 2 (WHERE APPLICABLE), WHICH BIDDERS SHALL COMPLY WITH.",
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                    "description": "The Contractor must be registered with the Care Inspectorate."
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                    "description": "Please refer in full to the Tender Documents",
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