This public procurement record has 2 releases in its history.

Award

17 Dec 2024 at 09:07

Tender

30 May 2024 at 14:00

Summary of the contracting process

The University of Southampton has recently completed the award stage of its procurement for the "Provision of a 'Student SuperApp' including design, implementation, and support services" under the procurement reference 2024UoS-1255. The procurement falls under the Software Package and Information Systems industry category with a focus on educational software and consultancy services. This open tender, using the Open Procedure, was aimed at enhancing the current MySouthampton app to support approximately 24,000 students, with projections to expand to 28,000 by April 2028. The contract commenced on 1st December 2024 and is valued at £1,300,000 GBP.

This tender presents substantial opportunities for businesses, particularly those specializing in educational technology, software development, and digital transformation services. Companies with experience in developing high-performance, user-centric mobile and desktop applications, especially for academic institutions, would be well-suited to compete for similar future opportunities. The contract's scope, requiring design, implementation, and support, indicates a holistic demand that could drive significant business growth for service providers capable of meeting the University's high standards for availability, performance, and user experience.

How relevant is this notice?

Notice Title

Provision of a 'Student SuperApp' including design, implementation and support services

Notice Description

MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.

Lot Information

Lot 1

MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.

Renewal: This contract is likely to be subject to renewal towards the end of this contract period.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-046c68
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040531-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48190000 - Educational software package

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
£1,300,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,300,000 £1M-£10M

Notice Dates

Publication Date
17 Dec 20241 years ago
Submission Deadline
1 Jul 2024Expired
Future Notice Date
Not specified
Award Date
1 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
This is likely to be re-procured in 2031

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF SOUTHAMPTON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO17 1BJ
Postcode Area
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
TLJ32 Southampton

Local Authority
Southampton
Electoral Ward
Portswood
Westminster Constituency
Southampton Test

Supplier Information

Number of Suppliers
1
Supplier Name

LearningMate Solutions (UK) Limited

Open Contracting Data Standard (OCDS)

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