Notice Information
Notice Title
First Rail, SWR & GWR Ticket Issuing Systems (TIS) for On Board and Ticket Office Solutions Procurement Tender
Notice Description
First Group tender on behalf of First Rail Holdings (FRH), South Western Railway (SWR) and Great Western Railway (GWR) for the provision of On Board Ticket Issuing and Validation System(s), and Ticket Office Ticket Issuing System(s) (TIS) solution for software licences, full software and hardware support and maintenance, and options to procure hardware, for both Station Ticket Office and OnBoard Portable Devices. This opportunity is broken down into the following Lots: Lot 1 - SWR On Board Ticket Issuing and Validation solution. Lot 2 - SWR Ticket Office Ticket Issuing solution. Lot 3 - GWR full On Board Ticket Issuing and Validation. Lot 4 - GWR Ticket Office Ticket Issuing solution.
Lot Information
Lot 1
Lot 1 - SWR On Board Ticket Issuing and Validation solution which will be used by SWR's On Board Commercial Guards and Revenue Protection. Additional information: The deadline for EoI (Expressions of Interest) and submitting PQQs (Pre-Qualification Questionnaire) is as follows: EoI submission deadline = 10/07/2024 (17:00) PQQ submission deadline = 10/07/2024 (17:00)
Renewal: Multiple contracts will be required as exemplified follow: * 1 x FRH Framework Agreement per Lot, 5 years with the option for further (2) two 12 months extension; * 1 x Direct TOC contract for SWR per Lot, 3+2 Years, with quoted option for 5+2; * 1 x Direct TOC contract for GWR per Lot, 4 years, until March 2028, with 3 rolling periods from 25th June 2025.
Lot 2Lot 2 - SWR Ticket Office Ticket Issuing solution that can also be used in a mobile capacity to offer more operational flexibility and improved customer service. The solution will be used by SWR's Ticket Office staff and Customer Ambassadors.
Renewal: Multiple contracts will be required as exemplified follow: * 1 x FRH Framework Agreement per Lot, 5 years with the option for further (2) two 12 months extension; * 1 x Direct TOC contract for SWR per Lot, 3+2 Years, with quoted option for 5+2; * 1 x Direct TOC contract for GWR per Lot, 4 years, until March 2028, with 3 rolling periods from 25th June 2025.
Lot 3Lot 3 - GWR full On Board Ticket Issuing and Validation solution which will be used by GWR's On Board, Revenue Protection and Stations colleagues.
Renewal: Multiple contracts will be required as exemplified follow: * 1 x FRH Framework Agreement per Lot, 5 years with the option for further (2) two 12 months extension; * 1 x Direct TOC contract for SWR per Lot, 3+2 Years, with quoted option for 5+2; * 1 x Direct TOC contract for GWR per Lot, 4 years, until March 2028, with 3 rolling periods from 25th June 2025.
Lot 4Lot 4 - GWR Ticket Office Ticket Issuing solution that can also be used in a mobile capacity to offer more operational flexibility and improved customer service. The solution will be used by GWR's Ticket Office staff and Customer Ambassadors.
Renewal: Multiple contracts will be required as exemplified follow: * 1 x FRH Framework Agreement per Lot, 5 years with the option for further (2) two 12 months extension; * 1 x Direct TOC contract for SWR per Lot, 3+2 Years, with quoted option for 5+2; * 1 x Direct TOC contract for GWR per Lot, 4 years, until March 2028, with 3 rolling periods from 25th June 2025.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-046c85
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/016948-2024
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
60 - Transport services (excl. Waste transport)
-
- CPV Codes
60000000 - Transport services (excl. Waste transport)
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 May 20241 years ago
- Submission Deadline
- 10 Jul 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FIRSTGROUP HOLDINGS LIMITED
- Contact Name
- Ana Gair
- Contact Email
- ana.gair@firstrail.com
- Contact Phone
- +44 7812705209
Buyer Location
- Locality
- LONDON
- Postcode
- W2 1AF
- Post Town
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- Hyde Park
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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