Tender

Stakeholder Survey Feedback Tool & Support

GRAMPIAN HOUSING ASSOCIATION LTD

This public procurement record has 1 release in its history.

Tender

04 Jun 2024 at 10:36

Summary of the contracting process

The Grampian Housing Association Ltd, based in ABERDEEN, United Kingdom, has initiated a tender for the provision of Stakeholder Survey Feedback Tool & Support services. The tender involves a single provider to deliver stakeholder surveying, feedback analysis, and additional support activities detailed in the Invitation to Tender (ITT). The procurement stage is currently at the Tender stage, with the deadline for submission set for July 9, 2024. The contract's duration is 36 months, with a possible extension of up to 24 months based on Grampian HA's discretion. The procurement method is an Open procedure under the services category.

This tender by Grampian Housing Association Ltd offers a significant opportunity for businesses in the Customer satisfaction survey industry. Companies with expertise in stakeholder feedback surveys, feedback analysis, and colleague engagement surveys are well-suited to compete. Interested businesses should ensure compliance with the submission terms and bid validity period that ends on September 2, 2024. Participation in this tender can open doors to long-term partnerships with Grampian HA, providing a platform for business growth and service expansion in the UKM5 region.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Stakeholder Survey Feedback Tool & Support

Notice Description

Grampian HA wishes to appoint a single supplier to provide stakeholder surveying, feedback analysis and additional support as detailed in the ITT.

Lot Information

Lot 1

Grampian HA is seeking a single provider who can provide support to consolidate and expand on investment to date around Stakeholder Feedback Surveys; provide Feedback Analysis; establish an annual Colleague Engagement Survey which is both impartial and externally supported; and explore the possibility to support our wider engagement, via communication and outreach with smaller groups of stakeholders on specific issues or in specific locations. Further detail is provided in the Invitation to Tender (ITT) document.

Renewal: This contract may be extended by up to a further 24 months at Grampian HA's discretion.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-046d3a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017261-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20241 years ago
Submission Deadline
9 Jul 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
36 months unless contract is extended as indicated

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GRAMPIAN HOUSING ASSOCIATION LTD
Contact Name
Tracy Ord
Contact Email
tracy.ord@grampianhousing.co.uk
Contact Phone
+44 1224202900

Buyer Location

Locality
ABERDEEN
Postcode
AB10 1TD
Post Town
Aberdeen
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM5 North Eastern Scotland
Small Region (ITL 3)
TLM50 Aberdeen City and Aberdeenshire
Delivery Location
TLM5 North Eastern Scotland

Local Authority
Aberdeen City
Electoral Ward
Midstocket/Rosemount
Westminster Constituency
Aberdeen South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-046d3a-2024-06-04T11:36:30+01:00",
    "date": "2024-06-04T11:36:30+01:00",
    "ocid": "ocds-h6vhtk-046d3a",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=767829. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:767829) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=767829",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-046d3a",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Stakeholder Survey Feedback Tool & Support",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79342311",
            "description": "Customer satisfaction survey"
        },
        "mainProcurementCategory": "services",
        "description": "Grampian HA wishes to appoint a single supplier to provide stakeholder surveying, feedback analysis and additional support as detailed in the ITT.",
        "lots": [
            {
                "id": "1",
                "description": "Grampian HA is seeking a single provider who can provide support to consolidate and expand on investment to date around Stakeholder Feedback Surveys; provide Feedback Analysis; establish an annual Colleague Engagement Survey which is both impartial and externally supported; and explore the possibility to support our wider engagement, via communication and outreach with smaller groups of stakeholders on specific issues or in specific locations. Further detail is provided in the Invitation to Tender (ITT) document.",
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This contract may be extended by up to a further 24 months at Grampian HA's discretion."
                },
                "submissionTerms": {
                    "variantPolicy": "allowed"
                },
                "hasOptions": false,
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79342311",
                        "description": "Customer satisfaction survey"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79342310",
                        "description": "Customer survey services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM5"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "participationFees": [
            {
                "id": "1",
                "type": [
                    "document"
                ]
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2024-07-09T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "endDate": "2024-09-02T23:59:59+01:00"
            }
        },
        "awardPeriod": {
            "startDate": "2024-07-09T12:00:00+01:00"
        },
        "bidOpening": {
            "date": "2024-07-09T12:00:00+01:00"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "36 months unless contract is extended as indicated"
        }
    },
    "parties": [
        {
            "id": "GB-FTS-4908",
            "name": "Grampian Housing Association Ltd",
            "identifier": {
                "legalName": "Grampian Housing Association Ltd"
            },
            "address": {
                "streetAddress": "Huntly House, 74 Huntly Street",
                "locality": "ABERDEEN",
                "region": "UKM5",
                "postalCode": "AB10 1TD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Tracy Ord",
                "telephone": "+44 1224202900",
                "email": "tracy.ord@grampianhousing.co.uk",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.grampianhousing.co.uk/",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA14462",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "Registered Social Landlord"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-105236",
            "name": "Aberdeen Sheriff Court",
            "identifier": {
                "legalName": "Aberdeen Sheriff Court"
            },
            "address": {
                "streetAddress": "Justice Street",
                "locality": "Aberdeen",
                "postalCode": "AB10 1WP",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-4908",
        "name": "Grampian Housing Association Ltd"
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000767829"
        }
    ],
    "language": "en"
}