Award

Multi-Provider Framework Agreement for the Provision of Pensions Administration Software Primarily in Support of the Local Government Pension Scheme (LGPS).

NORFOLK COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

09 Apr 2025 at 14:13

Tender

27 Nov 2024 at 12:28

Planning

25 Jun 2024 at 12:18

Summary of the contracting process

Norfolk County Council, on behalf of several regional authorities including Cheshire, Kent, Greater Manchester, Essex, West Yorkshire, and West Midlands, has completed a procurement process for a multi-provider Framework Agreement for the provision of Pensions Administration Software, primarily in support of the Local Government Pension Scheme (LGPS). This agreement, which is classified under Pension fund administration services (CPV code 66523100), is valued at up to £300,000,000.00 and is designed to be available to all LGPS Funds and other related public bodies. The process followed an open procedure and concluded with an award stage on 4th April 2025. The framework is open to various authorities across the UK, under the Public Contracts Regulations 2015, ensuring compliance and efficient administration of the LGPS.

This tender represents significant opportunities for businesses involved in the provision of pensions administration software and related services. Companies with robust solutions that can address the complex requirements of LGPS, including benefit entitlement calculations, payroll, and self-service portals for members and employers, are well-suited to compete. The awarded suppliers—Civica UK Ltd, Paymaster (1836) Limited (Trading as EQ Retirement Solutions), and Heywood Ltd—reflect a mix of large enterprises and SMEs, highlighting diverse competitive potential. Participating in such frameworks enables businesses to secure long-term government contracts, fostering growth and stability in a lucrative market segment.

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Notice Title

Multi-Provider Framework Agreement for the Provision of Pensions Administration Software Primarily in Support of the Local Government Pension Scheme (LGPS).

Notice Description

Norfolk County Council (as Administering Authority of the Norfolk Pension Fund), on its own behalf and on behalf of Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund), Kent County Council (as Administering Authority of the Kent Pension Fund), Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund), Essex County Council (as Administering Authority of the Essex Pension Fund), City of Bradford Metropolitan District Council (as Administering Authority of the West Yorkshire Pension Fund), Northern Ireland Local Government Officers' Superannuation Committee (NILGOSC), City of Wolverhampton Council (as Administering Authority of the West Midlands Pension Fund) have let a multi-provider framework agreement for the provision of Pensions Administration Software primarily in support of the Local Government Pension Scheme (LGPS) to be available to all LGPS Funds and other bodies as listed in this Contract Notice. There is no guarantee of business, but the expectation is that up to PS300,000,000.00 could be procured against this Framework Agreement.

Lot Information

Lot 1

Norfolk County Council and the Authorities listed in this notice have let a multi-provider Framework Agreement for the provision of Pensions Administration Software primarily in support of the Local Government Pension Scheme (LGPS). Additional information: The value of the contract is not exact as this is a Framework Agreement there is no guarantee of business but the expectation is the PS300,000,000.00 of business will go through the Framework

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-047272
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014028-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66520000 - Pension services

66523100 - Pension fund administration services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000,000 £100M-£1B

Notice Dates

Publication Date
9 Apr 202510 months ago
Submission Deadline
20 Jan 2025Expired
Future Notice Date
25 Nov 2024Expired
Award Date
3 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Additional Buyers

CHESHIRE WEST AND CHESTER COUNCIL (AS ADMINISTERING AUTHORITY FOR CHESHIRE PENSION FUND)

CHESHIRE WEST AND CHESTER COUNCIL (AS ADMINISTERING AUTHORITY OF THE CHESHIRE PENSION FUND)

CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL (AS ADMINISTERING AUTHORITY OF THE WEST YORKSHIRE PENSION FUND)

CITY OF WOLVERHAMPTON (AS ADMINISTERING AUTHORITY OF THE WEST MIDLANDS PENSION FUND)

CITY OF WOLVERHAMPTON COUNCIL (AS ADMINISTERING AUTHORITY OF THE WEST MIDLANDS PENSION FUND)

ESSEX COUNTY COUNCIL (AS ADMINISTERING AUTHORITY OF THE ESSEX PENSION FUND)

KENT COUNTY COUNCIL

KENT COUNTY COUNCIL (AS ADMINISTERING AUTHORITY OF THE KENT PENSION FUND)

NAME: NORTHERN IRELAND LOCAL GOVERNMENT OFFICERS' SUPERANNUATION COMMITTEE

NORFOLK COUNTY COUNCIL (AS ADMINISTERING AUTHORITY OF THE NORFOLK PENSION FUND)

NORTHERN IRELAND LOCAL GOVERNMENT OFFICERS' SUPERANNUATION COMMITTEE (NILGOSC)

TAMESIDE METROPOLITAN BOROUGH COUNCIL (AS ADMINISTERING AUTHORITY OF THE GREATER MANCHESTER PENSION FUND)

Contact Name
Julie Ward
Contact Email
info@nilgosc.org.uk, julie.ward@norfolk.gov.uk, mail@gmpf.org.uk, pensionenquiries@essex.gov.uk, pensionfundenquiries@wolverhampton.gov.uk, pensions@cheshirewestandchester.gov.uk, pensions@kent.gov.uk, pensions@wypf.org.uk, sourcingteam@norfolk.gov.uk
Contact Phone
+44 1603224320

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
3
Supplier Names

CIVICA

HEYWOOD

PAYMASTER (1836) LIMITED T/A EQ RETIREMENT SOLUTIONS (EQRS

Open Contracting Data Standard (OCDS)

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}