Planning

Clinical Audit Tool

NORTH WEST AMBULANCE SERVICE NHS TRUST

This public procurement record has 1 release in its history.

Planning

25 Jun 2024 at 13:49

Planning Notice
Summary of the contracting process

The North West Ambulance Service NHS Trust is planning a procurement process for a clinical audit tool, aimed at supporting the clinical audit of patient care delivered by the Trust. The Trust is seeking market options for software supply services in the services category. The tender, with the title "Clinical Audit Tool", involves remote care provided by the Trust's Integrated Contact Centre and on-scene care by Paramedic Emergency Services or Urgent and Emergency Care teams. The contracting authority is the North West Ambulance Service NHS Trust, located in Bolton, United Kingdom. The procurement stage is at the planning phase, with a future notice date set for 25th June 2024.

This procurement opportunity presents a chance for businesses specializing in software supply services to compete for providing a clinical audit tool to the North West Ambulance Service NHS Trust. Companies offering solutions for remote care and clinical oversight in healthcare settings would find this tender well-suited to their expertise. The Trust seeks a system that can provide regulatory reports and aggregable data for performance feedback purposes, creating a business opportunity for firms capable of meeting these requirements and facilitating better patient care outcomes.

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Notice Information

Notice Title

Clinical Audit Tool

Notice Description

North West Ambulance Service, referred herein as the Trust is looking into market options to procure a clinical audit tool (CAT) that will support the clinical audit of patient care delivered by the Trust remotely and on scene. <br/>Remote care is provided by the Trust's Integrated Contact Centre (ICC) which combines service users who call the 999 and 111 service. Calls received create a patient incident which are managed through:<br/>- Command, control and communicate computer aided dispatch (C3 CAD) for 999 calls; and,<br/>- Single Patient Management System (SPMS) for 111 calls.<br/><br/>Depending on the primary triage code designated by either NHS Pathways (NHSP), NHS Pathways Clinical Consultation System (PaCCS) or Manchester Triage System (MTS) the patient incident may be resolved remotely either through hear and treat or referral. Secondary triage can be initiated to provide clinical oversight as appropriate.<br/><br/>Clinical audits for ICC check that staff are achieving performance standards and are a combination of:<br/>- Live audits, i.e. listening into live calls; and,<br/>- Retrospective audits, i.e. replaying a random selection of calls<br/><br/>Depending on the triage outcome remote care will not be possible and clinicians will need to be dispatched to provide on scene care. On scene care can be delivered by clinicians from either the Trusts Paramedic Emergency Services (PES) or Urgent and Emergency Care (UEC) teams. On scene care could result in see and treat or conveyance outcomes. These outcomes will be recorded on the Trusts Electronic Patient Record (EPR) which inform the Ambulance Clinical Quality Indicator (ACQI) and Out-of-Hospital Cardiac Arrest Outcomes (OHCAO) registry returns.<br/>The output from the CAT shall provide reports to satisfy regulatory reporting requirements as well as the ability to output aggregable data for the Trust to generate reports for performance feedback from organisational level down to individual.

Lot Information

Lot 1

The output from the CAT shall provide reports to satisfy regulatory reporting requirements as well as the ability to output aggregable data for the Trust to generate reports for performance feedback from organisational level down to individual level.
The Trust is seeking information about what solutions currently exist and is interested in learning about what information you would need to scope, cost and plan for the delivery of a product to meet these requirements. Additional information: Please contact to express an interest, further information will be provided.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-047284
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019451-2024
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jun 20241 years ago
Submission Deadline
Not specified
Future Notice Date
24 Jun 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH WEST AMBULANCE SERVICE NHS TRUST
Contact Name
Sara Costello
Contact Email
sara.costello@nwas.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
BOLTON
Postcode
BL1 5DD
Post Town
Bolton
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD36 Greater Manchester North West
Delivery Location
TLD36 Greater Manchester North West
Local Authority
Bolton
Electoral Ward
Heaton, Lostock & Chew Moor
Westminster Constituency
Bolton West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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