Planning

Trace and Process Serve

THE INSOLVENCY SERVICE

This public procurement record has 1 release in its history.

Planning

15 Jul 2024 at 11:14

Planning Notice
Summary of the contracting process

The Insolvency Service is planning a procurement process for Trace and Process Serve services. This procurement falls under the 'Administration, defence and social security services' category and is categorised as a service. Suppliers will be required to assist in tracing and contacting directors and bankrupts nationally and internationally. The contract is expected to last for 3 years initially, with the possibility of two further 12-month extensions.

This tender opportunity with The Insolvency Service is aimed at businesses that provide tracing services and are proficient in locating individuals both locally and internationally. Companies offering asset search and process serving capabilities, along with GDPR compliant information sourcing, could find this opportunity suitable. The procurement stage is currently planned, with the Expression of Interest (EOI) document being sent out on 15/07/2024, leading to the registration process on the In-Tend e-sourcing portal. Potential suppliers should be prepared for a detailed tracing and reporting process, compliant with legal and regulatory requirements.

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Notice Information

Notice Title

Trace and Process Serve

Notice Description

The Insolvency Service, wishes to procure the provision of Trace and Process Serve services. The Authority requires "tracing agents" to assist with contacting directors and bankrupts, and in certain cases "process serve" identified subjects both nationally across the UK, and Internationally.

Lot Information

Lot 1

As it is The Insolvency Services intention to award one sole supplier the contract, the following services are required within one organisation; Tracing facilities: the use of available at desk intelligence to ascertain whereabouts of individual wherever possible. If inconclusive and then agreed with the appropriate examiner, physical field-based tracing inspection to be carried out, including necessary local enquiries (neighbours, friends and relatives of the subject, all known addresses, local businesses, post office etc.) and utilising local knowledge of tracing agent. When possible, making direct contact with the subject. Following the tracing process, the Supplier should provide a report with sufficient detail, including but not limited to, the results of the enquiries and a conclusion as to the whereabouts of the individual to a standard that can be used in an exhibit for Public Examination/Suspension of Discharge/Disqualification/Restriction Order Reports to Court. If required in the format of an affidavit. The Supplier should also confirm their findings of the subject in question with regards to; possible/probable/confirmed addresses, phone number, contact or attempted contact with the subject in person where applicable (unless reasonable certainty of whereabouts can be ascertained through a desk search only). The Supplier may be required to send the subject a letter or provide a physical presence in terms of knocking on the door if a desk trace is inconclusive. The Authority has agreed that if a physical "on site" trace is necessary - the supplier uses whatever methods the supplier deems suitable, within financial constraints, and these visits must be compliant to local requirements i.e., Scottish rules require a witness be present (Sheriff's Officer of the High Court). The Supplier should also provide a basic background report of the person in question. The supplier must also ensure that the information is sourced and provided in a GDPR compliant manner, which must be reviewed during the lifetime of the contract to adhere to possible changes to rules and regulations. Assets reports are expected as a minimum to be desk-based searches, carried out by supplier investigators, utilising data from public record information, and/or records held with major credit reference agencies. To offer insight into possible recovery prospects. If a field-based asset search is available, then the supplier must clearly specify this in their responses. On very limited cases, there may be a requirement for a Postal Order to be issued - usually linked when issuing a "witness summons" - by the supplier on behalf of the Authority, as part of the Process Serve request. It is expected that the supplier will invoice this as part of the usual monthly invoicing process, and this service would also include the standard "handling fee" set by the post office. Additional information: Length of contract: Contract is for a fixed period of 3 years, with two further extension options to extend for twelve (12) months (3+1+1).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-047d5d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021645-2024
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75000000 - Administration, defence and social security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 20241 years ago
Submission Deadline
Not specified
Future Notice Date
18 Aug 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE INSOLVENCY SERVICE
Contact Name
Elizabeth Sampson
Contact Email
elizabeth.sampson@insolvency.gov.uk
Contact Phone
+44 3003046690

Buyer Location

Locality
STRATFORD
Postcode
E20 1HZ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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