Notice Information
Notice Title
Target Operational Model (TOM) Delivery Partner for CCG
Notice Description
Wave 1 of the CCG TOM Programme is now underway. Most of the projects have been in initiation and design but are due to move into implementation in FY 24/25 having completed a short project setting out a high-level approach to strategic prioritisation and having stood up a new Compliance Operations Directorate. We are now looking to bring in a Technical Delivery Partner to assist with completing the design and implementation of Wave 1, where the projects are at various stages of readiness for implementation, and to commence the design for Wave 2. The COD project has established the new cross-CCG Operations function that will consolidate and centralize various elements from different CCG Directorates to improve efficiency, effectiveness and customer experience. The formation of the COD Directorate sets the groundwork to achieve the critical success factors' intent. The project has created four main functions: (1) Professionalism and Capability, (2) Compliance Operational Process and Systems, (3) CCG Operational Planning, Performance, Evaluation and Resourcing, and (4) Compliance Design and Response. End to End Business Planning (E2E) is a key focus for this contract. The aim is to improve planning across CCG by designing a future state that prioritises CCG's key compliance risks and plans strategically over a multi-year timeframe enabling evolution to a "Push Model" whereby strategic direction dictates operational planning. - The E2E project has separated activities into 3 workstreams. - Under Workstream 1, a framework has been generated, that when implemented, will support prioritisation and multi-year planning. Lessons have been captured and where appropriate utilised in maturing FY24/25 thinking. - Under Workstream 2 (carried forward from 23/24) detailed process designs remain work in progress and when approved, will be taken forward for implementation aligned with the maturing implementation plan. - Via Workstream 3, the project team aim to execute year one of the multi-year implementation plan, resulting in a Minimum Viable Product version of the business planning process. Wave 2 activities and future projects have not been determined/agreed, and the delivery partner will support with developing the Concept, Discovery and Design phases of Wave 2. For context, a CCG TOM Programme with circa 51FTE has been established with a monthly Programme Board and monthly project boards (E2E, COD, S&C, TOM_CoR, MI). Multi-disciplinary project teams have been established for each Wave 1 project with access to an allocated Senior Responsible Officer, project manager, project support, business analysts, SMEs, change managers, comms managers, benefits managers and design support. The new Technical Delivery Partner will be providing Programme Director support, via the agreed outcomes. the expectation is that the delivery partner will be fully integrated with the rest of the TOM Programme team.
Lot Information
Lot 1
Wave 1 of the CCG TOM Programme is now underway. Most of the projects have been in initiation and design but are due to move into implementation in FY 24/25 having completed a short project setting out a high-level approach to strategic prioritisation and having stood up a new Compliance Operations Directorate. We are now looking to bring in a Technical Delivery Partner to assist with completing the design and implementation of Wave 1, where the projects are at various stages of readiness for implementation, and to commence the design for Wave 2. The COD project has established the new cross-CCG Operations function that will consolidate and centralize various elements from different CCG Directorates to improve efficiency, effectiveness and customer experience. The formation of the COD Directorate sets the groundwork to achieve the critical success factors' intent. The project has created four main functions: (1) Professionalism and Capability, (2) Compliance Operational Process and Systems, (3) CCG Operational Planning, Performance, Evaluation and Resourcing, and (4) Compliance Design and Response. End to End Business Planning (E2E) is a key focus for this contract. The aim is to improve planning across CCG by designing a future state that prioritises CCG's key compliance risks and plans strategically over a multi-year timeframe enabling evolution to a "Push Model" whereby strategic direction dictates operational planning. - The E2E project has separated activities into 3 workstreams. - Under Workstream 1, a framework has been generated, that when implemented, will support prioritisation and multi-year planning. Lessons have been captured and where appropriate utilised in maturing FY24/25 thinking. - Under Workstream 2 (carried forward from 23/24) detailed process designs remain work in progress and when approved, will be taken forward for implementation aligned with the maturing implementation plan. - Via Workstream 3, the project team aim to execute year one of the multi-year implementation plan, resulting in a Minimum Viable Product version of the business planning process. Wave 2 activities and future projects have not been determined/agreed, and the delivery partner will support with developing the Concept, Discovery and Design phases of Wave 2. For context, a CCG TOM Programme with circa 51FTE has been established with a monthly Programme Board and monthly project boards (E2E, COD, S&C, TOM_CoR, MI). Multi-disciplinary project teams have been established for each Wave 1 project with access to an allocated Senior Responsible Officer, project manager, project support, business analysts, SMEs, change managers, comms managers, benefits managers and design support. The new Technical Delivery Partner will be providing Programme Director support, via the agreed outcomes. the expectation is that the delivery partner will be fully integrated with the rest of the TOM Programme team.
Procurement Information
The call for competition was via an established Framework. All Providers on the Framework were invited to participate by expressing their interest.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-048602
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/023810-2024
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72590000 - Computer-related professional services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £4,165,000 £1M-£10M
Notice Dates
- Publication Date
- 30 Jul 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 21 Jul 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- H M REVENUE & CUSTOMS
- Contact Name
- Emma Dearden
- Contact Email
- emma.dearden@hmrc.gov.uk
- Contact Phone
- +44 7777777777
Buyer Location
- Locality
- LONDON
- Postcode
- SW1A 2BQ
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-048602-2024-07-30T15:53:01+01:00",
"date": "2024-07-30T15:53:01+01:00",
"ocid": "ocds-h6vhtk-048602",
"initiationType": "tender",
"tender": {
"id": "SR1947492365",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Target Operational Model (TOM) Delivery Partner for CCG",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "72590000",
"description": "Computer-related professional services"
},
"mainProcurementCategory": "services",
"description": "Wave 1 of the CCG TOM Programme is now underway. Most of the projects have been in initiation and design but are due to move into implementation in FY 24/25 having completed a short project setting out a high-level approach to strategic prioritisation and having stood up a new Compliance Operations Directorate. We are now looking to bring in a Technical Delivery Partner to assist with completing the design and implementation of Wave 1, where the projects are at various stages of readiness for implementation, and to commence the design for Wave 2. The COD project has established the new cross-CCG Operations function that will consolidate and centralize various elements from different CCG Directorates to improve efficiency, effectiveness and customer experience. The formation of the COD Directorate sets the groundwork to achieve the critical success factors' intent. The project has created four main functions: (1) Professionalism and Capability, (2) Compliance Operational Process and Systems, (3) CCG Operational Planning, Performance, Evaluation and Resourcing, and (4) Compliance Design and Response. End to End Business Planning (E2E) is a key focus for this contract. The aim is to improve planning across CCG by designing a future state that prioritises CCG's key compliance risks and plans strategically over a multi-year timeframe enabling evolution to a \"Push Model\" whereby strategic direction dictates operational planning. - The E2E project has separated activities into 3 workstreams. - Under Workstream 1, a framework has been generated, that when implemented, will support prioritisation and multi-year planning. Lessons have been captured and where appropriate utilised in maturing FY24/25 thinking. - Under Workstream 2 (carried forward from 23/24) detailed process designs remain work in progress and when approved, will be taken forward for implementation aligned with the maturing implementation plan. - Via Workstream 3, the project team aim to execute year one of the multi-year implementation plan, resulting in a Minimum Viable Product version of the business planning process. Wave 2 activities and future projects have not been determined/agreed, and the delivery partner will support with developing the Concept, Discovery and Design phases of Wave 2. For context, a CCG TOM Programme with circa 51FTE has been established with a monthly Programme Board and monthly project boards (E2E, COD, S&C, TOM_CoR, MI). Multi-disciplinary project teams have been established for each Wave 1 project with access to an allocated Senior Responsible Officer, project manager, project support, business analysts, SMEs, change managers, comms managers, benefits managers and design support. The new Technical Delivery Partner will be providing Programme Director support, via the agreed outcomes. the expectation is that the delivery partner will be fully integrated with the rest of the TOM Programme team.",
"lots": [
{
"id": "1",
"description": "Wave 1 of the CCG TOM Programme is now underway. Most of the projects have been in initiation and design but are due to move into implementation in FY 24/25 having completed a short project setting out a high-level approach to strategic prioritisation and having stood up a new Compliance Operations Directorate. We are now looking to bring in a Technical Delivery Partner to assist with completing the design and implementation of Wave 1, where the projects are at various stages of readiness for implementation, and to commence the design for Wave 2. The COD project has established the new cross-CCG Operations function that will consolidate and centralize various elements from different CCG Directorates to improve efficiency, effectiveness and customer experience. The formation of the COD Directorate sets the groundwork to achieve the critical success factors' intent. The project has created four main functions: (1) Professionalism and Capability, (2) Compliance Operational Process and Systems, (3) CCG Operational Planning, Performance, Evaluation and Resourcing, and (4) Compliance Design and Response. End to End Business Planning (E2E) is a key focus for this contract. The aim is to improve planning across CCG by designing a future state that prioritises CCG's key compliance risks and plans strategically over a multi-year timeframe enabling evolution to a \"Push Model\" whereby strategic direction dictates operational planning. - The E2E project has separated activities into 3 workstreams. - Under Workstream 1, a framework has been generated, that when implemented, will support prioritisation and multi-year planning. Lessons have been captured and where appropriate utilised in maturing FY24/25 thinking. - Under Workstream 2 (carried forward from 23/24) detailed process designs remain work in progress and when approved, will be taken forward for implementation aligned with the maturing implementation plan. - Via Workstream 3, the project team aim to execute year one of the multi-year implementation plan, resulting in a Minimum Viable Product version of the business planning process. Wave 2 activities and future projects have not been determined/agreed, and the delivery partner will support with developing the Concept, Discovery and Design phases of Wave 2. For context, a CCG TOM Programme with circa 51FTE has been established with a monthly Programme Board and monthly project boards (E2E, COD, S&C, TOM_CoR, MI). Multi-disciplinary project teams have been established for each Wave 1 project with access to an allocated Senior Responsible Officer, project manager, project support, business analysts, SMEs, change managers, comms managers, benefits managers and design support. The new Technical Delivery Partner will be providing Programme Director support, via the agreed outcomes. the expectation is that the delivery partner will be fully integrated with the rest of the TOM Programme team.",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
},
"hasOptions": false,
"status": "cancelled"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UK"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "limited",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"coveredBy": [
"GPA"
],
"procurementMethodRationaleClassifications": [
{
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
"id": "D_OUTSIDE_SCOPE",
"description": "The procurement falls outside the scope of application of the directive"
}
],
"procurementMethodRationale": "The call for competition was via an established Framework. All Providers on the Framework were invited to participate by expressing their interest."
},
"awards": [
{
"id": "023810-2024-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-OC303471",
"name": "Baringa Partners LLP"
}
]
}
],
"parties": [
{
"id": "GB-FTS-75846",
"name": "H M Revenue & Customs",
"identifier": {
"legalName": "H M Revenue & Customs",
"noIdentifierRationale": "notOnAnyRegister"
},
"address": {
"streetAddress": "100 PARLIAMENT STREET",
"locality": "LONDON",
"region": "UK",
"postalCode": "SW1A2BQ",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Emma Dearden",
"telephone": "+44 7777777777",
"email": "emma.dearden@hmrc.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.gov.uk/government/organisations/hm-revenue-customs",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "NATIONAL_AGENCY",
"description": "National or federal agency/office"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-COH-OC303471",
"name": "Baringa Partners LLP",
"identifier": {
"legalName": "Baringa Partners LLP",
"id": "OC303471",
"scheme": "GB-COH"
},
"address": {
"locality": "London",
"region": "UK",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme"
}
},
{
"id": "GB-FTS-120026",
"name": "HMRC",
"identifier": {
"legalName": "HMRC"
},
"address": {
"streetAddress": "100 Parliament Street",
"locality": "London",
"postalCode": "SW1A 2BQ",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-FTS-75846",
"name": "H M Revenue & Customs"
},
"contracts": [
{
"id": "023810-2024-1",
"awardID": "023810-2024-1",
"status": "active",
"value": {
"amount": 4165000,
"currency": "GBP"
},
"dateSigned": "2024-07-22T00:00:00+01:00"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 4
}
]
},
"language": "en"
}