Award

Greater Manchester Clinical Assessment Service

NHS GREATER MANCHESTER INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

18 Sep 2024 at 13:24

Award

19 Aug 2024 at 15:58

Summary of the contracting process

The NHS Greater Manchester Integrated Care Board has initiated the "Greater Manchester Clinical Assessment Service" procurement process, focusing on general-practitioner services under the industry category CPV 85121100. This contract aims to provide an intermediate clinical assessment service designed to manage lower acuity 999 calls and implement the 111 First initiative. The process has reached the award stage with a contract value of £16,824,144 for a term until 31 March 2026, including extension options. The direct award, governed by the Provider Selection Regime (PSR) Regulations 2023, bypassed the need for prior publication of a call for competition and has been awarded to the existing provider, Greater Manchester Urgent Primary Care Alliance (GMUPCA), with oversight from the Greater Manchester ICB.

This tender presents substantial growth opportunities for businesses specialising in healthcare services, especially those experienced in clinical assessment and emergency call management. Suitable contenders would include organisations capable of delivering consistent and innovative care models, collaborating with system partners, managing incidents effectively, and improving patient access and safety. Companies that can provide home-working capabilities for added staffing resilience will also align well with the contract’s objectives. This procurement offers a lucrative opportunity for firms looking to expand their footprint in the health sector and contribute to enhancing primary care capacity and patient experiences within Greater Manchester.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Greater Manchester Clinical Assessment Service

Notice Description

Greater Manchester Clinical Assessment Service A clinical assessment service (CAS) is an intermediate service that allows for a greater level of clinical expertise in assessing a patient than would normally be expected of a referring clinician (such as a GP) (NHS Digital). The GM CAS is a well-established concept nationally and was successfully developed and tested within Greater Manchester (GM) in March 2019 to initially manage lower acuity 999 calls. The GM CAS delivers two distinct yet compatible elements of provision; low acuity category 3 & 4 calls and fulfils the national requirement to implement 111 First from December 2020, which includes the clinical assessment of patients and the subsequent streaming to a range of services with scheduled arrival times to ED when required. The aims and objectives of introducing the GM CAS model to all GM localities and their populations are: * A reduction in ED self-presenter attendances at all sites * Single consistent GM delivery model * Protection of primary care capacity * Manages current risks and limitations of GP Connect * A reduction in ED self-presenter attendances at all sites * Single consistent GM delivery model * Protection of primary care capacity * Manages current risks and limitations of GP Connect * Improved safety through early access to senior clinical advice * Greater economy of scale through provision of a GM CAS * Improved ability to measure outcomes and demonstrate achievement of GM UEC programme aims * Improved patient experience of accessing urgent care services * Ability for CASs to be delivered remotely (i.e. home working) provides added staffing resilience during COVID pandemic crisis.

Lot Information

Lot 1

Greater Manchester Clinical Assessment Service A clinical assessment service (CAS) is an intermediate service that allows for a greater level of clinical expertise in assessing a patient than would normally be expected of a referring clinician (such as a GP) (NHS Digital). Annual Cost - PS8,412,072 for year 2023 to 2024 value 1 year with option to extend for an additional 1 year Approximate lifetime value of the contract is PS16,824,144 for 2 years plus Inflation at NHS CUF% The contractual dates between which the service is intended to be provided are: initial term until 31 Mar 2025 and maximum term until 31 March 2026

Options: The contract is for 1 year with option to extend for an additional 1 year at the discretion of the Relevant Authority.

Procurement Information

The Provider Selection Regime (PSR)intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award. The contact has not formally been awarded , the notice serves as an intention to award under the PSR.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0491de
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029856-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121100 - General-practitioner services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,824,144 £10M-£100M

Notice Dates

Publication Date
18 Sep 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS GREATER MANCHESTER INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 6EU
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

GREATER MANCHESTER URGENT PRIMARY CARE ALLIANCE (GMUPCA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0491de-2024-09-18T14:24:00+01:00",
    "date": "2024-09-18T14:24:00+01:00",
    "ocid": "ocds-h6vhtk-0491de",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 30 August 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representation should be sent to email nhsgm.procurement@nhs.net, Tootal Buildings, 56 Oxford Street, Manchester M1 6EU. The decision makers are the assessment panel and board committee members on behalf of Greater Manchester ICB. No conflicts or potential conflicts of interest of the individuals making the decision identified. The existing provider was requested to complete a Provider questionnaire and demonstrated their ability to meet the financial and selection criteria. Key Criteria was assessed based on the below importance: Model of Care 15% Quality and innovation: Improve Performance 15% Managing incidents 10% Value Pass/Fail Continuous quality and value for money 15% Integration, collaboration, and service sustainability: Collaborate with system partners and experience 10% Involve service users and experience 10% Improving access, reducing health inequalities, and facilitating choice 15% Social Value 10% The existing provider has demonstrated it meets the basic selection criteria and key criteria and it has all the necessary registrations to carry out the services. The existing providers economic standing has been assessed as being acceptable.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-0491de",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Greater Manchester Clinical Assessment Service",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85121100",
            "description": "General-practitioner services"
        },
        "mainProcurementCategory": "services",
        "description": "Greater Manchester Clinical Assessment Service A clinical assessment service (CAS) is an intermediate service that allows for a greater level of clinical expertise in assessing a patient than would normally be expected of a referring clinician (such as a GP) (NHS Digital). The GM CAS is a well-established concept nationally and was successfully developed and tested within Greater Manchester (GM) in March 2019 to initially manage lower acuity 999 calls. The GM CAS delivers two distinct yet compatible elements of provision; low acuity category 3 & 4 calls and fulfils the national requirement to implement 111 First from December 2020, which includes the clinical assessment of patients and the subsequent streaming to a range of services with scheduled arrival times to ED when required. The aims and objectives of introducing the GM CAS model to all GM localities and their populations are: * A reduction in ED self-presenter attendances at all sites * Single consistent GM delivery model * Protection of primary care capacity * Manages current risks and limitations of GP Connect * A reduction in ED self-presenter attendances at all sites * Single consistent GM delivery model * Protection of primary care capacity * Manages current risks and limitations of GP Connect * Improved safety through early access to senior clinical advice * Greater economy of scale through provision of a GM CAS * Improved ability to measure outcomes and demonstrate achievement of GM UEC programme aims * Improved patient experience of accessing urgent care services * Ability for CASs to be delivered remotely (i.e. home working) provides added staffing resilience during COVID pandemic crisis.",
        "lots": [
            {
                "id": "1",
                "description": "Greater Manchester Clinical Assessment Service A clinical assessment service (CAS) is an intermediate service that allows for a greater level of clinical expertise in assessing a patient than would normally be expected of a referring clinician (such as a GP) (NHS Digital). Annual Cost - PS8,412,072 for year 2023 to 2024 value 1 year with option to extend for an additional 1 year Approximate lifetime value of the contract is PS16,824,144 for 2 years plus Inflation at NHS CUF% The contractual dates between which the service is intended to be provided are: initial term until 31 Mar 2025 and maximum term until 31 March 2026",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "The Existing provider is satisfying the original contract and will likely fulfil the proposed contract",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "type": "price",
                            "description": "0"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "The contract is for 1 year with option to extend for an additional 1 year at the discretion of the Relevant Authority."
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKD"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "The Provider Selection Regime (PSR)intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award. The contact has not formally been awarded , the notice serves as an intention to award under the PSR.",
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "Award of a contract without prior publication of a call for competition in the cases listed below The procurement falls outside the scope of application of the regulations Explanation: The Provider Selection Regime (PSR)intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award. The contact has not formally been awarded , the notice serves as an intention to award under the PSR."
                        },
                        "newValue": {
                            "text": "Award of a contract without prior publication of a call for competition in the cases listed below The procurement falls outside the scope of application of the regulations Explanation: The Provider Selection Regime (PSR)intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award. The contact has now been formally been awarded using Direct Award Process C."
                        },
                        "where": {
                            "section": "IV.1.1",
                            "label": "All"
                        }
                    },
                    {
                        "oldValue": {
                            "text": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 30 August 2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Written representation should be sent to email nhsgm.procurement@nhs.net, Tootal Buildings, 56 Oxford Street, Manchester M1 6EU. The decision makers are the assessment panel and board committee members on behalf of Greater Manchester ICB. No conflicts or potential conflicts of interest of the individuals making the decision identified. The existing provider was requested to complete a Provider questionnaire and demonstrated their ability to meet the financial and selection criteria. Key Criteria was assessed based on the below importance: Model of Care 15% Quality and innovation: Improve Performance 15% Managing incidents 10% Value Pass/Fail Continuous quality and value for money 15% Integration, collaboration, and service sustainability: Collaborate with system partners and experience 10% Involve service users and experience 10% Improving access, reducing health inequalities, and facilitating choice 15% Social Value 10% The existing provider has demonstrated it meets the basic selection criteria and key criteria and it has all the necessary registrations to carry out the services. The existing providers economic standing has been assessed as being acceptable."
                        },
                        "newValue": {
                            "text": "The Provider Selection Regime (PSR)intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award. The contact has now been formally been awarded using Direct Award Process C."
                        },
                        "where": {
                            "section": "VI.3",
                            "label": "All"
                        }
                    }
                ]
            }
        ]
    },
    "awards": [
        {
            "id": "026359-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-11726007",
                    "name": "Greater Manchester Urgent Primary Care Alliance (GMUPCA)"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-121714",
            "name": "NHS Greater Manchester Integrated Care Board",
            "identifier": {
                "legalName": "NHS Greater Manchester Integrated Care Board",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "Tootal Buildings, 56 Oxford Street",
                "locality": "Manchester",
                "region": "UKD3",
                "postalCode": "M1 6EU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "nhsgm.procurement@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://gmintegratedcare.org.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-11726007",
            "name": "Greater Manchester Urgent Primary Care Alliance (GMUPCA)",
            "identifier": {
                "legalName": "Greater Manchester Urgent Primary Care Alliance (GMUPCA)",
                "id": "11726007",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "International House, Pepper Road",
                "locality": "Stockport",
                "region": "UKD",
                "postalCode": "SK7 5BW",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-121716",
            "name": "NHS Greater Manchester Integrated Care Board",
            "identifier": {
                "legalName": "NHS Greater Manchester Integrated Care Board"
            },
            "address": {
                "locality": "Manchester",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-121714",
        "name": "NHS Greater Manchester Integrated Care Board"
    },
    "contracts": [
        {
            "id": "026359-2024-1",
            "awardID": "026359-2024-1",
            "status": "active",
            "value": {
                "amount": 16824144,
                "currency": "GBP"
            },
            "dateSigned": "2024-04-01T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}