Award

019-SN-24 Leisure Services Software Management System Contract

019-SN-24 LEISURE SERVICES SOFTWARE MANAGEMENT SYSTEM CONTRACT

This public procurement record has 2 releases in its history.

Award

03 Jan 2025 at 15:41

Tender

28 Aug 2024 at 16:40

Summary of the contracting process

The public procurement process for the "019-SN-24 Leisure Services Software Management System Contract" has been completed by the South Norfolk Council. This contract, focused on the installation of a new leisure management software solution, falls under the industry category of software package and information systems (CPV code 48000000) and is located in South Norfolk (region UKH17). The process was carried out using an open procedure method, concluding with a contract award on 27th September 2024 to Perfect Gym Solutions S.A. The contract is valued at £391,934 GBP and aims to replace the existing system with a more integrated and efficient solution to enhance leisure services across the council's five leisure centres.

This procurement offers substantial growth opportunities for businesses specialising in software development and information systems, particularly those experienced in providing comprehensive management solutions for leisure and recreational facilities. Companies capable of delivering an integrated system featuring online self-service portals, payment administration, and multi-device access stand to benefit significantly. Additionally, businesses focused on statistical analysis and intelligent marketing software are well-suited to meet the demands of this tender, driving improvements in community services and customer experience.

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Notice Title

019-SN-24 Leisure Services Software Management System Contract

Notice Description

The Council runs 5 leisure centre(s) in South Norfolk. The current leisure management system has been installed since 2010. The Council seeks a system to replace its current solution. As part of our continued drive to improve services in the community, the implementation of a new integrated leisure management software solution across our leisure sites is planned. It is anticipated that the implementation of the new system will improve the customer experience by providing an online self-service portal facilitating joining, bookings, payment administration (including direct debit management), account management, and will permit access to these facilities using a range of devices including smartphones. The new system will also provide statistical analysis reports and intelligent marketing.

Lot Information

Lot 1

The Council runs 5 leisure centre(s) in South Norfolk. The current leisure management system has been installed since 2010. The Council seeks a system to replace its current solution. As part of our continued drive to improve services in the community, the implementation of a new integrated leisure management software solution across our leisure sites is planned. It is anticipated that the implementation of the new system will improve the customer experience by providing an online self-service portal facilitating joining, bookings, payment administration (including direct debit management), account management, and will permit access to these facilities using a range of devices including smartphones.The new system will also provide statistical analysis reports and intelligent marketing.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-049626
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000109-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48110000 - Point of sale (POS) software package

48219300 - Administration software package

48422000 - Software package suites

Notice Value(s)

Tender Value
Not specified
Lots Value
£385,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£391,934 £100K-£500K

Notice Dates

Publication Date
3 Jan 20251 years ago
Submission Deadline
26 Sep 2024Expired
Future Notice Date
Not specified
Award Date
26 Sep 20241 years ago
Contract Period
1 Nov 2024 - 31 Oct 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
019-SN-24 LEISURE SERVICES SOFTWARE MANAGEMENT SYSTEM CONTRACT
Contact Name
Not specified
Contact Email
tracey.mellor@breckland.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR7 0WF
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH17 Breckland and South Norfolk

Local Authority
Broadland
Electoral Ward
Brundall
Westminster Constituency
Broadland and Fakenham

Supplier Information

Number of Suppliers
1
Supplier Name

PERFECT GYM SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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