Supply of Temporary and Permanent Personnel Services (Master Vendor)

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04a2f8-2025-08-15T10:05:04+01:00",
    "date": "2025-08-15T10:05:04+01:00",
    "ocid": "ocds-h6vhtk-04a2f8",
    "description": "In view of feedback during the process, wider organisational planning, and evolving recruitment requirements since commencement of the tender process, FSCS concluded it needs to review the nature of this service requirement and how it is structured and delivered. Secondly, given the importance of this wider planning in the context of other current operational demands, FSCS needed to allow proper time to carry out that re-evaluation exercise in a fully considered way. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=973732188 GO Reference: GO-2025815-PRO-31872402",
    "initiationType": "tender",
    "tender": {
        "id": "FSCS467",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Supply of Temporary and Permanent Personnel Services (Master Vendor)",
        "status": "cancelled",
        "classification": {
            "scheme": "CPV",
            "id": "79600000",
            "description": "Recruitment services"
        },
        "mainProcurementCategory": "services",
        "description": "In September 2024, FSCS published a Prior Information Notice in relation to procurement of master vendor contracts under two Lots, (i) Claims handler and (ii) Non-claims handler. The two Lots covering both permanent and contractor roles across the Scheme. Following a Supplier Briefing event, FSCS decided to procure all its requirements for temporary and permanent personnel under a single Master Vendor contract. FSCS already has a specialist recruitment framework for executive and non-executive roles. The new master vendor contract will be in addition to this arrangement and will therefore not include executive and non-executive roles. The services will include supporting a FSCS's People Team to attract, recruit and retain candidates with the right blend of skills, qualifications, experience, knowledge, and attitude into the right roles and in the right place to deliver on the Scheme's strategy. The services must include the smooth transition from our existing master vendor arrangement.",
        "value": {
            "amount": 56000000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "title": "Claims Handling (Permanent and Contractors)",
                "description": "In September 2024, FSCS published a Prior Information Notice in relation to procurement of master vendor contracts under two Lots, (i) Claims handler and (ii) Non-claims handler. The two Lots covering both permanent and contractor roles across the Scheme. Following a Supplier Briefing event, FSCS decided to procure all its requirements for temporary and permanent personnel under a single master vendor contract. FSCS already has a specialist recruitment framework for executive and non-executive roles. The new master vendor contract will be in addition to this arrangement and will therefore not include executive and non-executive roles. The services will include supporting a FSCS's People Team to attract, recruit and retain candidates with the right blend of skills, qualifications, experience, knowledge, and attitude into the right roles and in the right place to deliver on the Scheme's strategy. The services must include the smooth transition from our existing master vendor arrangement. We currently have a Master Vendor in place to support all our recruitment needs, temporary agency worker, contractor, fixed term and permanent, except for Executive and NED recruitment. Our current Master Vendor contract is coming to the end of its life and therefore we are seeking a new Master Vendor initially for a two-year contract with the option to extend for up to a further two years in two twelve-month extensions. We aim to build and maintain the trust of everyone we work with through rigorously independent decisions, efficient operations, resilience in tackling financial failures and always putting our customers first. Our claim handlers are our customer facing roles and as such we rely on their professionalism, skills, and expertise to handle the process with the customers and to arrive at the right outcome in every case. We recognise that to achieve the levels of service and trust we strive for we must recruit the right contractors and permanent staff. The Service Provider will handle all our recruitment requirements within the scope defined in this Statement of Requirements for temporary agency workers, contractors, fixed term, and permanent staff, i.e., all roles except for Executive and NED roles. They will be required to source talent with the essential technical skills and expertise required as well as the attitudinal attributes and qualities that are consistent with those of FSCS.",
                "status": "cancelled",
                "value": {
                    "amount": 56000000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will have an option to extend for up to a further two years in two twelve-month extensions (maximum term of 48 months)."
                },
                "secondStage": {
                    "minimumCandidates": 3,
                    "maximumCandidates": 5
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70"
                        },
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "30"
                        }
                    ]
                }
            },
            {
                "id": "2",
                "title": "Supply of Temporary and Permanent Non-Claims Handling Personnel",
                "description": "Supply of temporary and permanent non-claims handling personnel",
                "status": "planned"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79600000",
                        "description": "Recruitment services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI"
                    },
                    {
                        "region": "UKI"
                    },
                    {
                        "region": "UKI4"
                    }
                ],
                "deliveryLocation": {
                    "description": "Inner London - East"
                },
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79600000",
                        "description": "Recruitment services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI"
                    }
                ],
                "deliveryLocation": {
                    "description": "LONDON"
                },
                "relatedLot": "2"
            }
        ],
        "communication": {
            "futureNoticeDate": "2024-11-14T00:00:00Z",
            "atypicalToolUrl": "http://www.delta-esourcing.com"
        },
        "coveredBy": [
            "GPA"
        ],
        "amendments": [
            {
                "id": "1",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "FSCS467 Supply of Temporary and Permanent Services - Prior Information Notice"
                        },
                        "newValue": {
                            "text": "FSCS467 Supply of Temporary and Permanent Personnel Services - Prior Information Notice"
                        },
                        "where": {
                            "section": "II.1",
                            "label": "II.1.1)Title"
                        }
                    },
                    {
                        "oldValue": {
                            "text": "FSCS are planning a pre-market engagement event w/c 07th September ahead of issuing the contract notice within a few weeks soon after"
                        },
                        "newValue": {
                            "text": "FSCS are planning a pre-market engagement event w/c 07th October ahead of issuing the contract notice within a few weeks soon after"
                        },
                        "where": {
                            "section": "II.1",
                            "label": "II.1.4"
                        }
                    }
                ],
                "description": "Please note the correct date for the pre-market engagement event is w/c 07th October. Further information is available in the original Find a Tender Notice 2024/S 000-030698. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Recruitment-services./D7QHA99DMJ To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/D7QHA99DMJ GO Reference: GO-2024925-PRO-27826351"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "http://www.delta-esourcing.com",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2024-12-16T12:00:00Z"
        },
        "secondStage": {
            "invitationDate": "2025-01-15T00:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "hasRecurrence": true,
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "recurrence": {
            "description": "4 years"
        }
    },
    "parties": [
        {
            "id": "GB-FTS-860",
            "name": "Financial Services Compensation Scheme",
            "identifier": {
                "legalName": "Financial Services Compensation Scheme"
            },
            "address": {
                "streetAddress": "Beaufort House, 15 St. Botolph Street",
                "locality": "London",
                "region": "UKI4",
                "postalCode": "EC3A 7QU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Jean Mutudza",
                "telephone": "+44 2073758175",
                "email": "Jean.Mutudza@fscs.org.uk",
                "url": "http://www.delta-esourcing.com"
            },
            "roles": [
                "buyer",
                "reviewContactPoint"
            ],
            "details": {
                "url": "http://www.fscs.org.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "04",
                        "description": "Economic affairs"
                    }
                ],
                "buyerProfile": "http://www.fscs.org.uk"
            },
            "additionalContactPoints": [
                {
                    "telephone": "+44 2073758175"
                }
            ]
        },
        {
            "id": "GB-FTS-862",
            "name": "The Royal Court of Justice",
            "identifier": {
                "legalName": "The Royal Court of Justice"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2073758197",
                "email": "procurement@fscs.org.uk"
            },
            "roles": [
                "reviewBody",
                "mediationBody"
            ]
        },
        {
            "id": "GB-FTS-50",
            "name": "The Royal Court of Justice",
            "identifier": {
                "legalName": "The Royal Court of Justice"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2073758175",
                "email": "procurement@fscs.org.uk"
            },
            "roles": [
                "reviewBody",
                "mediationBody"
            ],
            "additionalContactPoints": [
                {
                    "telephone": "+44 2073758197",
                    "email": "procurement@fscs.org.uk"
                }
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-860",
        "name": "Financial Services Compensation Scheme"
    },
    "language": "en",
    "awards": [
        {
            "id": "049006-2025-1-1",
            "relatedLots": [
                "1"
            ],
            "status": "unsuccessful",
            "statusDetails": "discontinued"
        }
    ]
}