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Contract Timeline
- Publication Date
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1st October 2024 09:52:47 AM
- Tender Deadline
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31st October 2024 12:00:00 PM 27 days remaining
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Contract Summary
This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider.
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-04a474
- Publication Source
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Find a Tender Service
- Procurement Stage
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Tender
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
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79512000
- CPV Division(s)
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79 - Business services: law, marketing, consulting, recruitment, printing and security
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Awarding Authority
- Buyer Name
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Isabelle Anderson
- Buyer Email
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aster.procurement@aster.co.uk
- Buyer Phone
- Buyer Address
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Sarson Court, Horton Avenue, Devizes, Wiltshire SN10 2AZ
Devizes
SN10 2AZ
United Kingdom