Tender

Provision of Out of Hours Telephone Service

ASTER GROUP

  • Contract Timeline

    Publication Date

    1st October 2024 09:52:47 AM

    Tender Deadline

    31st October 2024 12:00:00 PM   27 days remaining

  • Contract Summary

    This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04a474

    Publication Source

    Find a Tender Service

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    79512000

    CPV Division(s)

    79 - Business services: law, marketing, consulting, recruitment, printing and security

  • Awarding Authority

    ASTER GROUP

    Buyer Name

    Isabelle Anderson

    Buyer Email

    aster.procurement@aster.co.uk

    Buyer Phone

    Buyer Address

    Sarson Court, Horton Avenue, Devizes, Wiltshire SN10 2AZ

    Devizes

    SN10 2AZ

    United Kingdom