Award

Dynamic Purchasing Vehicle for the provision of supported living services for adults with learning disability, mental health and autism

LONDON BOROUGH OF REDBRIDGE

This public procurement record has 2 releases in its history.

Award

08 Jan 2026 at 15:44

Tender

04 Oct 2024 at 11:12

Summary of the contracting process

The London Borough of Redbridge is seeking to secure suppliers for their Dynamic Purchasing System focused on supported living services for adults with learning disabilities, mental health conditions, and autism. The procurement process is set in the health and social work services sector and is carried out through an open procedure. It covers three lots based on different levels of needs, starting from low and medium needs to high, specialist, and complex bespoke needs. The contracted services are expected to commence on 1st May 2025, continuing till 30th April 2029, with the tender being currently active as of 4th October 2024, and bids closing on 4th November 2024. The procurement area is primarily located in Ilford, UK (region UKI53).

This tender offers significant opportunities for businesses specialized in providing health and social care services, particularly those with expertise in supported living for individuals with varied needs and conditions. An open procurement method ensures a broad participation scope, increasing the chance for suppliers, particularly small and medium-sized enterprises (SMEs), to secure lucrative contracts, with the total estimated value reaching up to £66 million. This opens avenues for established care service providers as well as emerging firms capable of delivering person-centred, goal-directed care, and support plans. Suppliers are expected to adhere to a quality-price ratio in their bids, with emphasis on quality over price in certain lots. This contract creates long-term partnership possibilities for service providers who are innovative and outcome-focused in improving service users' independence and quality of life.

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Notice Title

Dynamic Purchasing Vehicle for the provision of supported living services for adults with learning disability, mental health and autism

Notice Description

The Council of the London Borough of Redbridge ("the Authority") sought Tenders from suitably experienced and qualified organisations for the Dynamic Purchasing Systems for the provision of Supported Living Services. A new commissioning model for supported living services for adults with learning disabilities, mental health and autism has been co-designed with our residents, practitioners, providers and carers. The model is strengths based and focuses on achieving improved outcomes for people; preventing people's 'needs escalating, whilst supporting people to maximise their independence. The approach enables providers to work closely with individuals who are referred into their services, to create a bespoke offer for each individual which addresses what is important to them and delivers services which the Council, providers and people themselves will be able to measure. The progression pathway is embedded in the supported living model. It is a person-centred approach which embeds and encourage concept that 'Supported Living' is a part of a person's journey and not the destination. It recognises that every person with a Learning Disability, Mental Health condition or Autism has the potential and opportunity to move to a higher level of functioning if they are given the appropriate care and support. The practice is based on: * Focussing on strengths, rather than a deficit based, assessment and support planning. * With an emphasis on improving and sustaining independence living abilities. * Recognising the difference between maintenance and development needs. * Use goal directed support planning. * Undertake outcome focused reviews. * Take a positive risk management. Some of the outcomes that the council, residents and providers will be able to measure include: * Ensuring quality of life for people with care and support needs. * Delaying and reducing the need for care and support. * Ensuring that people have a positive experience of care and support. * Safeguarding adults whose circumstances make them vulnerable and protect them from avoidable harm.

Lot Information

LOT 1: LOW AND MEDIUM NEEDS

The Authority sought suppliers who can support people with low level needs with aspects of their daily living. The people have a diagnosis of a learning disability and or, mental health and or autism. This may include people who are receiving S117 aftercare support. People in LOT 1 will require support with the following tasks which may include and not limited to: * Claiming benefits, income maximisation and budgeting, * Prompting or managing and maintaining personal hygiene, * Maintaining home environment, * Enabling social inclusion and community integration, * Maintaining adequate nutrition, meal planning and/or meal preparation, * Medication compliance (prompting or administration), * Managing and maintaining tenancy, * Support to access gainful daytime such as employment, training or leisure activities, * Develop capabilities and skills to progress to independent living

LOT 2: HIGH AND SPECIALIST NEEDS

The Authority sought suppliers who can support who have a diagnosis of a learning disability and or mental health condition and or autism. People may have additional conditions which may need specialist support. The specialisms will include challenging behaviour, acquired brain injury, complex epilepsy, Prader Willi syndrome, Korsakoff syndrome, substance misuse and dual diagnosis. People in LOT 2 may have multiple and interacting mental health conditions e.g. personality disorder. Some people may be actively using substances, may have chaotic lifestyles and presentations, may have experienced domestic abuse and other types of abuse which results in a history of trauma and are at risk of relapse. This may include people who are receiving S117 aftercare support. Providers will be required support people with all the tasks outlined for Lot 1 with the addition of: * Regular supervision throughout the day, * Behaviour management eg psychologist implemented behavioural, drug and alcohol safety plan, * Support with eating, feeding, personal care, continence care, * Medication administration, * Develop skills to become independent or more independent with activities, * Supported recovery setting to achieve their aspirations by building upon their strengths, skills and knowledge, * Intense support to achieve personal recovery, an appropriate, assertive support response is needed to ensure prevention of escalation and support progression.

LOT 3: COMPLEX AND BESPOKE NEEDS

The Authority sought suppliers who can support people with a diagnosis of a learning disability, mental health condition and/or autism. People in LOT 3 have very complex needs and require individually bespoke support with accommodation. This includes Transforming Care Partnership (TCP) who have very complex needs who require individually bespoke support with accommodation. People may be discharged from having ben assessed in hospital and treated in hospital or secure units for a long time with complex behaviour needs, who have had care packages breakdown multiple times, are jointly funded with health, have a history of offending or high-risk behaviour. Providers will be required to support people with all the tasks outlined for Lot 2 with the addition of: * 1-2-1 or more support or supervision on a 24-hour basis. * Behaviour management on a daily basis. * Highly coordinated and regular review support planning to manage their lives in the short and long term. * Successfully managing transitions from assessment and transitions units into the community.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a5df
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001572-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Dynamic, Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£66,000,000 £10M-£100M
Lots Value
£66,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£66,000,000 £10M-£100M

Notice Dates

Publication Date
8 Jan 20261 months ago
Submission Deadline
4 Nov 2024Expired
Future Notice Date
Not specified
Award Date
21 Aug 20256 months ago
Contract Period
30 Apr 2025 - 30 Apr 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF REDBRIDGE
Contact Name
- Gemma Edwards
Contact Email
gemma.edwards@walthamforest.gov.uk
Contact Phone
+44 7810501769

Buyer Location

Locality
ILFORD
Postcode
IG1 1NY
Post Town
Ilford
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
TLI53 Redbridge and Waltham Forest

Local Authority
Redbridge
Electoral Ward
Ilford Town
Westminster Constituency
Ilford South

Supplier Information

Number of Suppliers
26
Supplier Names

ACCESS FOR CARE

AURORA NEXUS

BS CARE MANAGEMENT SERVICES

CARE 4 ALL

CARE 4 YOU (C4U

CAREFIELD SUPPORT SERVICES

DION CARE SERVICES

EBONY HEALTHCARE SERVICES

FILEY CARE AND SUPPORT

FIRST CHOICE CONSULTANCY

HOMESDALE SUPPORTED LIVING

ICARE RESOURCE

JOTHNO CARE AND SUPPORT

LEYTON HOUSE COMMUNITY CARE

LODGE GROUP CARE

LORABLOOMSCARE SERVICES

MAISON MOTI

MFCARE AND HOUSING

MONIKS CARE SERVICES

NOMASE CARE

PHILIPS 1924 HOMECARE SERVICES

ROYAL MENCAP SOCIETY

SEBOTT SOLUTIONS

SUPPORT BY HEART

VERITY GROUP

WELLSPRING CARE HOME

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "region": "UK",
                "postalCode": "BR2 9LD",
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        },
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            "id": "GB-FTS-170924",
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                "legalName": "ICare Resource Limited"
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                "postalCode": "IG11 7BZ",
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        },
        {
            "id": "GB-FTS-170925",
            "name": "Leyton House Community Care Ltd",
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                "legalName": "Leyton House Community Care Ltd"
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            "id": "GB-FTS-170926",
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                "legalName": "LODGE GROUP CARE UK LTD"
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            "id": "GB-FTS-170927",
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                "legalName": "lorabloomscare services limited"
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            "id": "GB-FTS-170928",
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            "id": "GB-FTS-170929",
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                "legalName": "MFCare and Housing Limited"
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                "postalCode": "BR5 3QY",
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            "id": "GB-FTS-170930",
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            "id": "GB-FTS-170931",
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            "id": "GB-FTS-170932",
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            "id": "GB-FTS-170933",
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            "id": "GB-FTS-170934",
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                "legalName": "Support By Heart"
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            "id": "GB-FTS-170935",
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                "legalName": "VERITY GROUP LIMITED"
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            "id": "GB-FTS-170936",
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                "legalName": "Wellspring Care Home Ltd"
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        },
        {
            "id": "GB-FTS-65820",
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                "legalName": "London Borough of Redbridge"
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                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
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                "url": "http://www.redbridge.gov.uk"
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                    "id": "GB-FTS-170912",
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                    "id": "GB-FTS-170915",
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                {
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                    "id": "GB-FTS-170918",
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                    "id": "GB-FTS-170920",
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                    "id": "GB-FTS-170921",
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                    "id": "GB-FTS-170922",
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                    "id": "GB-FTS-170923",
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                    "id": "GB-FTS-170924",
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                    "id": "GB-FTS-170925",
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                {
                    "id": "GB-FTS-170926",
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                {
                    "id": "GB-FTS-170927",
                    "name": "lorabloomscare services limited"
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                {
                    "id": "GB-FTS-170928",
                    "name": "Maison Moti Ltd"
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                {
                    "id": "GB-FTS-170929",
                    "name": "MFCare and Housing Limited"
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                {
                    "id": "GB-FTS-170930",
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                    "id": "GB-FTS-170931",
                    "name": "NOMASE CARE LTD"
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                    "id": "GB-FTS-170932",
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                    "id": "GB-FTS-137021",
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                    "id": "GB-FTS-170933",
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                    "id": "GB-FTS-170934",
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                {
                    "id": "GB-FTS-170935",
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                {
                    "id": "GB-FTS-170936",
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            "id": "001572-2026-LOT 2: HIGH AND SPECIALIST NEEDS-2",
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                    "id": "GB-FTS-170913",
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                    "id": "GB-FTS-170915",
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                    "id": "GB-FTS-170919",
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                    "id": "GB-FTS-170920",
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                    "id": "GB-FTS-170921",
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                    "id": "GB-FTS-170922",
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                {
                    "id": "GB-FTS-170928",
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                    "id": "GB-FTS-170932",
                    "name": "Philips 1924 Homecare Services Ltd"
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                {
                    "id": "GB-FTS-137021",
                    "name": "Royal Mencap Society"
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                    "id": "GB-FTS-170933",
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        },
        {
            "id": "001572-2026-LOT 3: COMPLEX AND BESPOKE NEEDS-3",
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                    "id": "GB-FTS-170914",
                    "name": "Jothno Care and Support Ltd"
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            "id": "001572-2026-LOT 2: HIGH AND SPECIALIST NEEDS-2",
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            "id": "001572-2026-LOT 3: COMPLEX AND BESPOKE NEEDS-3",
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                "amount": 12000000,
                "currency": "GBP"
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    ],
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                "id": "1",
                "measure": "bids",
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            },
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    }
}