Award

GP Led Out of Hours Services for NHS Shropshire, Telford and Wrekin Integrated Care Board

NHS SHROPSHIRE, TELFORD AND WREKIN INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

TenderUpdate

15 Sep 2025 at 13:08

Award

03 Feb 2025 at 15:29

Tender

07 Oct 2024 at 16:46

Summary of the contracting process

NHS Shropshire, Telford and Wrekin Integrated Care Board (ICB) has initiated a procurement process for GP Led Out of Hours Services, classified under the Health Services industry category. This competitive open procedure is part of the Provider Selection Regime (PSR). The procurement seeks to appoint a service provider to cover Shropshire, including Telford and Wrekin. The anticipated contract start date is 1st October 2025, and it spans three years, with an option for a 24-month extension. Key dates include the contract award on 14th July 2025 and the preceding standstill period ending on 14th February 2025. The contract, valued at £32.52 million excluding VAT, aims to ensure effective healthcare service management across the region.

This tender presents significant opportunities for businesses, particularly those experienced in health service delivery, to become key suppliers for NHS services in the region. Companies capable of delivering innovative, quality-driven healthcare solutions, emphasising integration and sustainability, would be well-positioned to compete. The service requirement includes not only out of hours GP cover but also protected learning time cover, outbreak response, and a single point of access care coordination centre. Such comprehensive service offerings can engage experts in medical logistics, IT systems for healthcare coordination, and experienced healthcare providers, offering a substantial growth opportunity for businesses with the capability to meet these demands. Successful bidders can expect to integrate closely within a network of 50 GP practices throughout the region, thereby significantly bolstering their market presence and contributing to improved healthcare outcomes.

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Notice Title

GP Led Out of Hours Services for NHS Shropshire, Telford and Wrekin Integrated Care Board

Notice Description

This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. The Procurement relates to the Invitation to Tender for the procurement of GP Led Out of Hours Services. The purpose of this procurement is to secure a Service Provider to deliver GP Led Out of Hours Services for the county of Shropshire.

Lot Information

Lot 1

This Intention to Award Notice is issued in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 under the competitive process. The Procurement relates to the Invitation to Tender for the procurement of GP Led Out of Hours Services. The purpose of this procurement is to secure a Service Provider to deliver GP Led Out of Hours Service across the geographical area covered by NHS Shropshire, Telford and Wrekin Integrated Care Board. There are currently 50 GP practices within STW, with 37 in Shropshire and 13 in Telford and Wrekin, covering a total population of 531,951. As of June2024, the population covered in each locality was as follows: * Shrewsbury locality (11 practices) -approx. 107,348 * South locality (14 practices) - approx.103,851 * North locality (12 practices) - approx.114,907 * Telford and Wrekin (13 practices) -approx. 205,845 The patient population also covers any temporary residents covered by a Shropshire, Telford & Wrekin ICB responsible practice, and any person eligible for NHS treatment visiting the ICB area for less than 24 hours and requiring urgent medical care. This service is made up of four elements, as outlined below: 1. Out of Hours GP Cover: The Provider shall operate GP Out of Hours services during periods outside of local GP surgeries' core hours across Shropshire and Telford & Wrekin. 2. GP Cover for Protected Learning Time (PLT): STW ICB funds GP cover to allow the 50 GP practices across its four localities to close to enable staff development at dates agreed with commissioners annually for PLT sessions. Providing cover for protected learning time in this way enables GP practice staff to undertake learning activities that benefit patients, practices and the ICB. 3. Outbreak Response: A national mandate dated July 2017advised that all ICBs were required to commission an antiviral treatment service during the out of season outbreak period that supports the UK Health Security Agency (UKHSA) function to discharge their duties. Local Authority Health Protection Teams (LAHPT) support care home outbreaks locally and may lead communications with the Provider. Following Gateway reference 07402 dated 20th November2017, these instructions have now been extended to cover the full 52-week period. In the event of emergency outbreaks of highly infectious diseases, the Provider will also be called upon to respond accordingly through the provision of both antimicrobial and antiviral treatments, as appropriate. 4. Care Coordination Centre Single Point of Access The Care Co-Ordination Centre Single Point of Access (CCCSPA) will deliver a model of unplanned referral management that streamlines and improves patient care and optimises the use of available local resources across acute and community services, ensuring that the patient is seen by the right service in the right place at the right time to meet their needs. The Provider shall support Health Care Professionals in navigating to the most appropriate service to meet their unplanned care needs. The contract will be for a period of three years with the option to extend for up to a further24-month period. NHS Standard Contract Terms and Conditions will apply. The anticipated Contract go-live date is 01st July 2025. The approximate lifetime value including the available extension is PS32,520,000.00 The Authority reserves the right to modify this Contract at any time during the Contract period in accordance with local, national and regional requirements affecting this service, including but not limited to; changes in guidelines, clinical governance, the updating of the clinical pathway; changes required due to the impact of the Hospital Transformation Programme (HTP) and patient volume increases which may increase the overall cost. Any required modification will be made in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.

Renewal: The Contract is for a period of 3 years with the option to extend for up to a further 2 year period.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a691
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056596-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£36,000,000 £10M-£100M
Lots Value
£36,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£32,520,000 £10M-£100M

Notice Dates

Publication Date
15 Sep 20255 months ago
Submission Deadline
6 Nov 2024Expired
Future Notice Date
Not specified
Award Date
3 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS SHROPSHIRE, TELFORD AND WREKIN INTEGRATED CARE BOARD
Contact Name
Hayley Smith
Contact Email
h.smith27@nhs.net
Contact Phone
+44 7770493216

Buyer Location

Locality
TELFORD
Postcode
TF1 1LX
Post Town
Telford
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
TLG21 Telford and Wrekin, TLG22 Shropshire

Local Authority
Telford and Wrekin
Electoral Ward
Haygate & Park
Westminster Constituency
The Wrekin

Supplier Information

Number of Suppliers
1
Supplier Name

MEDVIVO GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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