The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland

Procurement and Logistics Service on behalf of the Department of Health- Strategic Planning and Performance Group

This public procurement record has 4 releases in its history.

TenderUpdate

08 Jul 2025 at 09:48

Award

07 Jul 2025 at 16:27

Tender

09 Dec 2024 at 12:18

Planning

22 Oct 2024 at 09:25

Summary of the contracting process

The procurement process for the Provision of a Hearing Aid User Support Service (HAUSS) has been led by the Procurement and Logistics Service on behalf of the Department of Health's Strategic Planning and Performance Group. This initiative aims to empower adult service users in Northern Ireland with hearing aids. Falling under the health and social work services category, this contract is valued at £1,894,028.50 GBP and encompasses a location-specific focus on the UK, particularly Northern Ireland. This tender process, now in the award stage post-completion, underwent an open procurement procedure with the contract being actively awarded to the Royal National Institute for Deaf People (RNID) as of 26th June 2025. It included an initial contract period of three years with options for extensions, offering a significant opportunity for service expansion within its scope.

This tender opens substantial opportunities for businesses specialised in healthcare services, particularly those capable of providing substantial support and user empowerment for hearing aid users. The open procedure and significant contract value indicate a competition-ready environment for qualified large organisations, as evident by the award to the RNID. Small and medium-sized enterprises (SMEs) with innovative approaches in health service delivery and experience in empowering end-users might have also been well-placed to engage in this process. The focus on empowering individuals posits an excellent growth opportunity for businesses looking to expand their operations in the health and social work services sector within the UK.

How relevant is this notice?

Notice Title

The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland

Notice Description

The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland

Lot Information

Lot 1

The Provision of a Hearing Aid User Support Service (HAUSS) to empower adult Service Users in the use of Hearing Aids following issue in Northern Ireland. Additional information: In section 1.2 it states that this procurement is a joint procurement. This is not a joint procurement; it is operated by Business Services Organisation PaLS on behalf of the Department of Health- Strategic Planning and Performance Group . The value in ll.1.7 and V.2.4 includes an initial contract period of 3 years with option to extend for up to 2 x 12 months, and for a further extension option of 18 months as detailed in section 27 of B Document SS20a Scoping and Specification. This value also includes provision for an increase in the overall budget to procure up to 40 percent additional Service, as detailed in section 1.6 of B Document SS20a Scoping and Specification.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04afe7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038095-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,894,028 £1M-£10M
Lots Value
£1,894,028 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,894,028 £1M-£10M

Notice Dates

Publication Date
8 Jul 20251 years ago
Submission Deadline
14 Jan 2025Expired
Future Notice Date
30 Nov 2024Expired
Award Date
26 Jun 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Procurement and Logistics Service on behalf of the Department of Health- Strategic Planning and Performance Group
Additional Buyers

Belfast Health and Social Care Trust

Business Services Organisation- Procurement and Logistics Service on behalf of The Strategic Planning and Performance Group of the Department of Health Northern Ireland

DOH - Strategic Planning and Performance Group

Northern Health and Social Care Trust

Procurement and Logistics Service

South Eastern Health and Social Care Trust

Southern Health and Social Care Trust

Western Health and Social Care Trust

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ANTRIM
Postcode
BT61 7PR
Postcode Area
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN07 Armagh City, Banbridge and Craigavon
Delivery Location
TLN Northern Ireland

Local Authority
Armagh City, Banbridge and Craigavon
Electoral Ward
Cathedral
Westminster Constituency
Newry and Armagh

Supplier Information

Number of Suppliers
1
Supplier Name

Royal National Institute for Deaf People RNID

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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