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Loss Adjusters

THAMES WATER UTILITIES LIMITED

This public procurement record has 1 release in its history.

Tender

24 Oct 2024 at 15:32

Tender Notice
Summary of the contracting process

Thames Water Utilities Limited, based in Reading, is inviting suppliers to tender for the provision of Loss Adjustment Services, with a key focus on insurance claims adjustment within the water industry. The tender process is in the active stage, with submissions required by 8th November 2024. The procurement is categorised under services and includes lots for emergency loss adjustment, major loss response, general loss adjusting services, and a contractor repair network, covering regions UKI and UKJ. The anticipated contract value is approximately £2,583,000, with the initial duration set for three years and options for two one-year extensions, making the total potential contract term five years.

This tender offers significant opportunities for businesses specialising in insurance claims adjustment and related services. Ideal candidates are those with experience in managing emergency incidents, major loss response, and day-to-day claims adjusting, alongside companies capable of providing a wide-ranging contractor repair network. Suppliers must be members of the Chartered Institute of Loss Adjusters or the Royal Institute of Chartered Surveyors. The selective procurement method, with the intention of forming a framework agreement with up to eight participants, will likely entice firms seeking steady, long-term contracts and relationships within the public utilities sector.

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Notice Information

Notice Title

Loss Adjusters

Notice Description

Provision of Loss Adjustment Services and Contractor Repair Network

Lot Information

Primary Emergency, Major Incident and Out of Hours Loss Adjustment Services

Thames Water Utilities Limited are looking for a retained provider who can be called on at any time for emergency incidents, providing Thames Water with an out of hours helpdesk and crucial resources to provide early assessment and complete the evaluation of claims, which may include managing a repair and reinstatement process. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length.

Options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further: one year periods.

Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years.

Major Loss Response Panel

From time to time Thames Water require response to major incidents and therefore require a panel of suppliers that would be able to support by responding to these events should they occur, and providing early assessment and complete the evaluation of claims. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length.

Options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods.

Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years.

General Loss Adjusting Services

Day to day claims adjusting and ancillary services assessment and evaluation, with longer response requirements. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length.

Options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods.

Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years.

Contractor Repair Network

Thames Water seeks a provider offering a wide network of trades and services needed in Repair and Reinstatement following claims against TW. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length.

Options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods.

Renewal: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b100
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034521-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66518300 - Insurance claims adjustment services

66519000 - Engineering, auxiliary, average, loss, actuarial and salvage insurance services

Notice Value(s)

Tender Value
£2,583,000 £1M-£10M
Lots Value
£2,583,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Oct 20241 years ago
Submission Deadline
8 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THAMES WATER UTILITIES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG1 8DB
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLI London, TLJ South East (England)
Local Authority
Reading
Electoral Ward
Thames
Westminster Constituency
Reading Central

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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