Notice Information
Notice Title
First Rail Travel Disruption Information Services
Notice Description
It is our intention to undertake an extension of an existing contract. The extension of the existing contract is for the provision to provide real-time rail disruption management information services, for a period of two years. Such extension is to continue providing the solution pending review and definition of options for a potentially longer term alternative solution and subsequent procurement process.
Lot Information
Lot 1
The provision of real-time rail disruption management information services using a supplier's propriety software to First TOC (train operating companies) and open access operators, employees and its customers across the rail business for a period of 2 years. This information is used to improve transport outcomes, enhance customer satisfaction, and test and predict the outcomes of different scenarios in the transport sector. Information dissemination channels include mobile app, desktop, websites, email, tablets, Customer Information Screens, and other bulletin boards.
Procurement Information
First Rail has an obligation to provide continuous real time travel management disruption data. There is no option to do nothing nor have a break in service given the importance, scale and complexity of the services delivered. Under 50(1)(c) of the regulations, the nature of the product is unique, and no reasonable alternative or substitute solution exists. The software algorithm programme is propriety to the supplier and currently no other single software solution can be utilised to supply the crucial interfaces to all of the multiple third-party systems served. Under 50(1)(e) of the regulations, in the case of supply contracts for additional deliveries by the original supplier which are intended either as a partial replacement of supplies, or installations, or as the extension of existing supplies or installations, a change of supplier at this juncture would result in the supply having different technical characteristics which would result in incompatibility or disproportionate technical difficulties in operation and maintenance because the current service uses technology that is significantly integrated into many parts of First's business, and to move the services away from the current service partner would involve significant and costly technical migration and implementation activities. Any technical or software architecture changes would mean that existing investment would be lost, along with commercial benefits due to supporting and or adding more than one system at this juncture. This contract extension will ensure business continuity as there will be no technical or operational disruption of the services. The two-year contract extension is an interim solution pending further market review, analysis and testing which will consider influencing factors impacting future solutions, technologies, and business impact. Any future activity will be in accordance with the utilities contract regulations with respect to prior publication of a periodic indicative notice.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04b1dd
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/034870-2024
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Negotiated without publication of a contract notice
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
60 - Transport services (excl. Waste transport)
-
- CPV Codes
60000000 - Transport services (excl. Waste transport)
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Oct 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 28 Oct 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FIRST RAIL HOLDINGS LIMITED
- Contact Name
- Ana Gair
- Contact Email
- ana.gair@firstrail.com
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- W2 1AF
- Post Town
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- Hyde Park
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04b1dd-2024-10-28T14:27:02Z",
"date": "2024-10-28T14:27:02Z",
"ocid": "ocds-h6vhtk-04b1dd",
"initiationType": "tender",
"tender": {
"id": "ocds-h6vhtk-04b1dd",
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"title": "First Rail Travel Disruption Information Services",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "60000000",
"description": "Transport services (excl. Waste transport)"
},
"mainProcurementCategory": "services",
"description": "It is our intention to undertake an extension of an existing contract. The extension of the existing contract is for the provision to provide real-time rail disruption management information services, for a period of two years. Such extension is to continue providing the solution pending review and definition of options for a potentially longer term alternative solution and subsequent procurement process.",
"lots": [
{
"id": "1",
"description": "The provision of real-time rail disruption management information services using a supplier's propriety software to First TOC (train operating companies) and open access operators, employees and its customers across the rail business for a period of 2 years. This information is used to improve transport outcomes, enhance customer satisfaction, and test and predict the outcomes of different scenarios in the transport sector. Information dissemination channels include mobile app, desktop, websites, email, tablets, Customer Information Screens, and other bulletin boards.",
"hasOptions": false
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UK"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "limited",
"procurementMethodDetails": "Negotiated without publication of a contract notice",
"procurementMethodRationale": "First Rail has an obligation to provide continuous real time travel management disruption data. There is no option to do nothing nor have a break in service given the importance, scale and complexity of the services delivered. Under 50(1)(c) of the regulations, the nature of the product is unique, and no reasonable alternative or substitute solution exists. The software algorithm programme is propriety to the supplier and currently no other single software solution can be utilised to supply the crucial interfaces to all of the multiple third-party systems served. Under 50(1)(e) of the regulations, in the case of supply contracts for additional deliveries by the original supplier which are intended either as a partial replacement of supplies, or installations, or as the extension of existing supplies or installations, a change of supplier at this juncture would result in the supply having different technical characteristics which would result in incompatibility or disproportionate technical difficulties in operation and maintenance because the current service uses technology that is significantly integrated into many parts of First's business, and to move the services away from the current service partner would involve significant and costly technical migration and implementation activities. Any technical or software architecture changes would mean that existing investment would be lost, along with commercial benefits due to supporting and or adding more than one system at this juncture. This contract extension will ensure business continuity as there will be no technical or operational disruption of the services. The two-year contract extension is an interim solution pending further market review, analysis and testing which will consider influencing factors impacting future solutions, technologies, and business impact. Any future activity will be in accordance with the utilities contract regulations with respect to prior publication of a periodic indicative notice.",
"procurementMethodRationaleClassifications": [
{
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
"id": "D_NO_TENDERS_REQUESTS",
"description": "No tenders or no suitable tenders/requests to participate in response to a procedure with prior call for competition"
}
]
},
"awards": [
{
"id": "034870-2024-1",
"relatedLots": [
"1"
],
"status": "active"
}
],
"parties": [
{
"id": "GB-COH-05154485",
"name": "FIRST RAIL HOLDINGS LIMITED",
"identifier": {
"legalName": "FIRST RAIL HOLDINGS LIMITED",
"id": "05154485",
"scheme": "GB-COH"
},
"address": {
"streetAddress": "8th Floor, The Point,37 North Wharf Road",
"locality": "LONDON",
"region": "UKI32",
"postalCode": "W21AF",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Ana Gair",
"email": "ana.gair@firstrail.com"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.firstgroupplc.com/",
"classifications": [
{
"scheme": "TED_CE_ACTIVITY",
"id": "URBAN_RAILWAY_TRAMWAY_TROLLEYBUS_BUS_SERVICES",
"description": "Urban railway, tramway, trolleybus or bus services"
}
]
}
},
{
"id": "GB-FTS-5121",
"name": "First Rail Holdings Limited",
"identifier": {
"legalName": "First Rail Holdings Limited"
},
"address": {
"locality": "London",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-COH-05154485",
"name": "FIRST RAIL HOLDINGS LIMITED"
},
"contracts": [
{
"id": "034870-2024-1",
"awardID": "034870-2024-1",
"status": "active",
"dateSigned": "2024-10-28T00:00:00Z"
}
],
"language": "en"
}