Tender
ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System
VICTIMS AND SURVIVORS SERVICE
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Contract Timeline
- Publication Date
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29th October 2024 13:58:14 PM
- Tender Deadline
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28th November 2024 15:00:00 PM 15 days remaining
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Contract Summary
The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors. VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses. VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system. This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises. The Supplier is required to provide a fully managed (end to end) Support Service. This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-04b23f
- Publication Source
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Find a Tender Service
- Procurement Stage
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Tender
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
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72000000
- CPV Division(s)
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72 - IT services: consulting, software development, Internet and support
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Awarding Authority
- Buyer Name
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SSDAdmin.CPDfinance-ni.gov.uk
- Buyer Email
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SSDAdmin@CPDfinance-ni.gov.uk
- Buyer Phone
- Buyer Address
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1st Floor, Seatem House, 28-32 Alfred St
BELFAST
BT2 8EN
United Kingdom