Tender

ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System

VICTIMS AND SURVIVORS SERVICE

  • Contract Timeline

    Publication Date

    29th October 2024 13:58:14 PM

    Tender Deadline

    28th November 2024 15:00:00 PM   15 days remaining

  • Contract Summary

    The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors. VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses. VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system. This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises. The Supplier is required to provide a fully managed (end to end) Support Service. This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04b23f

    Publication Source

    Find a Tender Service

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    72000000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    VICTIMS AND SURVIVORS SERVICE

    Buyer Name

    SSDAdmin.CPDfinance-ni.gov.uk

    Buyer Email

    SSDAdmin@CPDfinance-ni.gov.uk

    Buyer Phone

    Buyer Address

    1st Floor, Seatem House, 28-32 Alfred St

    BELFAST

    BT2 8EN

    United Kingdom