Award, Contract
ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System
VICTIM AND SURVIVORS SERVICE NORTHERN IRELAND
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Contract Timeline
- Publication Date
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3rd April 2025 12:00:48 PM
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Contract Summary
The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors. VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses. VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system. This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises. The Supplier is required to provide a fully managed (end to end) Support Service. This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-04b23f
- Publication Source
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Find a Tender Service
- Procurement Stage
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Award, Contract
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
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72000000
- CPV Division(s)
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72 - IT services: consulting, software development, Internet and support
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Awarding Authority
VICTIM AND SURVIVORS SERVICE NORTHERN IRELAND
- Buyer Name
- Buyer Email
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SSDAdmin.CPD@finance-ni.gov.uk
- Buyer Phone
- Buyer Address
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1st Floor Seatem House 28-32 Alfred Street
BELFAST
BT2 8EN
United Kingdom
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Awarded Supplier(s)