Notice Information
Notice Title
Volunteering Management System for Healthcare Improvement Scotland
Notice Description
As part of its transformation programme, Healthcare Improvement Scotland (HIS) is seeking to procure a new Volunteer Management System (VMS) and associated configuration and migration support, plus maintenance and ongoing technical support. The VMS will form the core automation support for the full volunteering lifecycle and will be implemented as the national solution for managing volunteering across NHS Scotland.
Lot Information
Lot 1
2.3 Scope of Service Configuration, licensing and ongoing support of a VMS service for the duration of the contract. Consultancy services to help set up the new service and transition our operation to the new VMS. The service must be capable of supporting a user base as indicated below: 3 x National Reporter - access to national reports and customisable reporting but only of national data. There is no access to individual volunteer records. 22 x Board Superuser - one for each NHS board. Read-only access to board-wide information (includes local audit trails). Used to provide Board-wide reports and resetting passwords for Board users. Can also be used in situations where a Volunteer Manager is unavailable and access to information is necessary, e.g. emergency situation where an emergency contact must be contacted. 150 x Volunteer Manager - Voluntary Services Managers and other staff within NHS boards who manage volunteers. Only able to enter, access and modify data from their own NHS board. 25 x Volunteer Administrator - Data entry and amendment role. Only able to enter, access and modify data relating to their own NHS board. 25 x Reporter - Access to reporting functions only - only able to access information from their own NHS board. No volunteer data visible and only general reports are available. 6000 x Volunteers - able to update their own record, book training, update activity, provide feedback. No visibility of other volunteer records. The solution will be procured by one legal entity (Healthcare Improvement Scotland) but used by staff and volunteers across NHS Scotland which is a collection of NHS boards that are themselves legal entities.
Renewal: One (1) twelve (12) month optional extension is available on this agreement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04b2ef
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/009533-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48100000 - Industry specific software package
72222300 - Information technology services
Notice Value(s)
- Tender Value
- £382,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £240,000 £100K-£500K
Notice Dates
- Publication Date
- 14 Mar 20251 years ago
- Submission Deadline
- 2 Dec 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 7 Mar 20251 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- Healthcare Improvement Scotland
- Additional Buyers
Dumfries and Galloway Health Board
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- ABERDEEN
- Postcode
- EH12 9EB
- Postcode Area
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM Scotland
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Drum Brae/Gyle
- Westminster Constituency
- Edinburgh South West
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.