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IPED - The Supply and Support of a Correspondence Management System

Scottish Government

This public procurement record has 3 releases in its history.

Award

24 Mar 2026 at 10:56

Award Notice
Tender

29 Apr 2025 at 09:59

Tender Notice
Planning

22 Nov 2024 at 10:48

Planning Notice
Summary of the contracting process

The Scottish Government has awarded a contract for the supply and support of a Correspondence Management System, aiming to enhance document management capabilities. The awarded contract, valued at £2,500,000, falls under document management services within the services industry category. This initiative, located in Edinburgh, is part of a broader effort to improve operating models and business processes within the government. The procurement process followed an open procedure, adhering to the General Procurement Agreement (GPA) standards. The award was completed on 20th March 2026, and Fivium Ltd is the chosen supplier, operating actively in this role.

This tender presents substantial business opportunities, particularly for companies specialising in document management software development and related services. As the Correspondence Management System supports various official correspondences, including ministerial and general correspondence, FOI requests, and parliamentary questions, businesses that offer robust software-as-a-service solutions with a focus on secure and managed systems are well-positioned to benefit. Large enterprises with experience in delivering complex service solutions to governmental bodies may find opportunities for growth by addressing evolving public sector needs highlighted by the Scottish Government's procurement strategy.

How relevant is this notice?

Notice Information

Notice Title

IPED - The Supply and Support of a Correspondence Management System

Notice Description

The Scottish Government has awarded a contract to a qualified and experienced service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG.

Lot Information

Lot 1

The Scottish Government has awarded a contract to a service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG. The purpose of this procurement is to provide a platform to manage the processing of the vast and varied correspondence submitted through various channels in a secure and managed software as a service solution. The correspondence in scope for this solution that are received into Scottish Government via various channels that can be categorised as one of four key types - -Ministerial Correspondence -General Correspondence -Freedom of Information (FOI) Requests -Parliamentary Questions Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: Initial contract period will be 24 months with the possible extension of a further 24 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04bde6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/026667-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48311000 - Document management software package

48311100 - Document management system

72212311 - Document management software development services

72512000 - Document management services

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,500,000 £1M-£10M

Notice Dates

Publication Date
24 Mar 20265 months ago
Submission Deadline
6 Jun 2025Expired
Future Notice Date
31 Jan 2025Expired
Award Date
20 Mar 20265 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Government
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH6 6QQ
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

Fivium Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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