Summary of the contracting process

Ordnance Survey Limited (OS), based in Southampton, United Kingdom, has initiated a tender process for a "User Experience (Ux) and User Insight Platform" in the software package and information systems industry. The procurement falls under the "goods" category and seeks to procure a platform that will support OS's customer-centric development approach. Interested businesses should note that the tender submission deadline is 12:00 noon on 20 January 2025. The contract duration is set for two years with the possibility of extending annually for an additional two years, making a maximum of four years. The tender will follow an open procedure and submissions must be made electronically via the In-Tend portal.

This tender represents a significant business growth opportunity, particularly for companies specialising in user experience software and customer insight platforms. Businesses capable of providing innovative and effective tools to understand and respond to user needs and behaviours will find this tender well-suited to their expertise. The procurement has been designed to attract high-quality, cost-effective solutions with award criteria weighted at 70% for quality and 30% for price. The selected platform will be instrumental in shaping OS's product development strategies, benefiting from insights shared across various teams within the organisation.

Tender

User Experience (Ux) and User Insight Platform

ORDNANCE SURVEY

Contract Timeline

Publication Date

11th December 2024 14:54:15 PM

Tender Deadline

20th January 2025 12:00:00 PM 29 days remaining
Contract Summary

Ordnance Survey (OS) is Britain’s mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business, and individuals (B2G, B2B, B2C). Further information on OS can be found on our website http://www.os.uk. Ordnance Survey Leisure Limited (‘OSLL’) is the consumer facing subsidiary element of the Ordnance Survey Ltd business. This means that whilst Ordnance Survey Ltd might be procuring and entering the contract, OSLL will also have the right to use the services procured.The Consumer element of OS provides customers with products and services that help make their activity more enjoyable, accessible, and safe. From physical paper maps to outdoor accessories and popular mobile apps. Listening to customers and evolving to meet their needs is key to OS’ approach in a rapidly changing world. The Consumer mission is to help more people to get outside more often so they can live longer, st
Contract Details

Open Contracting ID

ocds-h6vhtk-04c72f

Publication Source

Find a Tender Service

Procurement Stage

Tender

Procurement Method

Open

Procurement Method Details

Open Procedure

Procurement Category

Goods

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

48000000

CPV Division(s)

48 - Software package and information systems
Awarding Authority

ORDNANCE SURVEY

Buyer Name

Buyer Email

katy.shorrocks@os.uk

Buyer Phone

Buyer Address

Adanac Drive

Southampton

United Kingdom

View contract on Find a Tender Service

User Experience (Ux) and User Insight Platform

ORDNANCE SURVEY

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority