Notice Information
Notice Title
Claims Handling & Litigation Services
Notice Description
Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions - Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: * Claims management for insurance and non-insurance claims * Litigation services, including pre-litigation investigations, dispute resolution and representation * Legal advisory services related to claims * Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): * Public Liability claims, * Property Owners Liability claims; and * Employers Liability claims * third-party property damage claims * personal injury claims * first-party property damage recoveries * litigation services
Lot Information
Lot 1
Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions - Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: * Claims management for insurance and non-insurance claims * Litigation services, including pre-litigation investigations, dispute resolution and representation * Legal advisory services related to claims * Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): * Public Liability claims, * Property Owners Liability claims; and * Employers Liability claims * third-party property damage claims * personal injury claims * first-party property damage recoveries * litigation services Additional Information The Procurement process is expected to commence in early March 2025 (estimated). This PIN is for information purposes only; no tender documents are available at this stage. Interested suppliers are encouraged to express their interest for the forthcoming tender via the link below: https://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQrfhVCsEtb2F2HVmpUNllHWllCMDMzRUpMVzA2T1lTNEZNTUYzUS4u Interested suppliers are required to express an interest for the Expression of Interest (EOI) by the 10 January 2025. Further details will be published in due course. This PIN does not constitute a call for competition. Any procurement process will be published via Network Rail's e-tendering portal Bravosolutions. Interested suppliers are encouraged to register on the Bravosolutions portal in order to access the tender when it is live.
Renewal: The services will be renewed if the extension provision within the contract is not utilised, otherwise the contract will be renewed after any extension provisions have expired.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04c913
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/040748-2024
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
-
- CPV Codes
66518300 - Insurance claims adjustment services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Dec 20241 years ago
- Submission Deadline
- 10 Jan 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NETWORK RAIL INFRASTRUCTURE LTD
- Contact Name
- Amerjeet K Kaur
- Contact Email
- amerjeet.kaur@networkrail.co.uk
- Contact Phone
- +44 1908781000
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 8SW
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI45 Lambeth
- Delivery Location
- Not specified
-
- Local Authority
- Lambeth
- Electoral Ward
- Waterloo & South Bank
- Westminster Constituency
- Vauxhall and Camberwell Green
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04c913-2024-12-18T11:55:43Z",
"date": "2024-12-18T11:55:43Z",
"ocid": "ocds-h6vhtk-04c913",
"initiationType": "tender",
"tender": {
"id": "ocds-h6vhtk-04c913",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Claims Handling & Litigation Services",
"status": "active",
"classification": {
"scheme": "CPV",
"id": "66518300",
"description": "Insurance claims adjustment services"
},
"mainProcurementCategory": "services",
"description": "Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions - Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: * Claims management for insurance and non-insurance claims * Litigation services, including pre-litigation investigations, dispute resolution and representation * Legal advisory services related to claims * Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): * Public Liability claims, * Property Owners Liability claims; and * Employers Liability claims * third-party property damage claims * personal injury claims * first-party property damage recoveries * litigation services",
"lots": [
{
"id": "1",
"description": "Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions - Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: * Claims management for insurance and non-insurance claims * Litigation services, including pre-litigation investigations, dispute resolution and representation * Legal advisory services related to claims * Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): * Public Liability claims, * Property Owners Liability claims; and * Employers Liability claims * third-party property damage claims * personal injury claims * first-party property damage recoveries * litigation services Additional Information The Procurement process is expected to commence in early March 2025 (estimated). This PIN is for information purposes only; no tender documents are available at this stage. Interested suppliers are encouraged to express their interest for the forthcoming tender via the link below: https://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQrfhVCsEtb2F2HVmpUNllHWllCMDMzRUpMVzA2T1lTNEZNTUYzUS4u Interested suppliers are required to express an interest for the Expression of Interest (EOI) by the 10 January 2025. Further details will be published in due course. This PIN does not constitute a call for competition. Any procurement process will be published via Network Rail's e-tendering portal Bravosolutions. Interested suppliers are encouraged to register on the Bravosolutions portal in order to access the tender when it is live.",
"contractPeriod": {
"durationInDays": 1800
},
"hasRenewal": true,
"renewal": {
"description": "The services will be renewed if the extension provision within the contract is not utilised, otherwise the contract will be renewed after any extension provisions have expired."
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "active"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "66518300",
"description": "Insurance claims adjustment services"
}
],
"deliveryAddresses": [
{
"region": "UK"
}
],
"relatedLot": "1"
}
],
"submissionMethod": [
"electronicSubmission",
"written"
],
"submissionMethodDetails": "https://networkrail.bravosolution.co.uk/web/login.html",
"communication": {
"atypicalToolUrl": "https://networkrail.bravosolution.co.uk/"
},
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "Conditions will be stated within the tender documents when the tender is live.",
"appliesTo": [
"supplier"
]
}
]
},
"documents": [
{
"id": "economic",
"documentType": "economicSelectionCriteria"
},
{
"id": "technical",
"documentType": "technicalSelectionCriteria"
}
],
"contractTerms": {
"performanceTerms": "Contract performance conditions will be stated within the tender documents when the tender is live."
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"coveredBy": [
"GPA"
],
"tenderPeriod": {
"endDate": "2025-01-10T23:30:00Z"
},
"submissionTerms": {
"languages": [
"en"
]
},
"awardPeriod": {
"startDate": "2025-03-31T13:00:00+01:00"
},
"bidOpening": {
"date": "2025-03-31T13:00:00+01:00"
},
"hasRecurrence": true
},
"parties": [
{
"id": "GB-FTS-79855",
"name": "Network Rail Infrastructure Ltd",
"identifier": {
"legalName": "Network Rail Infrastructure Ltd"
},
"address": {
"streetAddress": "Waterloo General Offices",
"locality": "London",
"region": "UK",
"postalCode": "SE1 8SW",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Amerjeet K Kaur",
"telephone": "+44 1908781000",
"email": "Amerjeet.Kaur@networkrail.co.uk",
"url": "https://networkrail.bravosolution.co.uk/"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.networkrail.co.uk",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-93546",
"name": "Network Rail Infrastructure Limited",
"identifier": {
"legalName": "Network Rail Infrastructure Limited"
},
"address": {
"streetAddress": "Waterloo General Office",
"locality": "London",
"postalCode": "SE1 8SW",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-FTS-49018",
"name": "High Court",
"identifier": {
"legalName": "High Court"
},
"address": {
"streetAddress": "The Strand",
"locality": "London",
"postalCode": "WCA 2LL",
"countryName": "United Kingdom"
},
"roles": [
"mediationBody"
]
}
],
"buyer": {
"id": "GB-FTS-79855",
"name": "Network Rail Infrastructure Ltd"
},
"language": "en"
}