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FEW1503 - Provision of Welfare Advice Services - Generalist Advice (Tier 1 and 2)

Leicester City Council

This public procurement record has 3 releases in its history.

Award

02 Jul 2025 at 10:38

Award Notice
Award

25 Feb 2025 at 13:13

Award Notice
Tender

20 Dec 2024 at 10:02

Tender Notice
Summary of the contracting process

Leicester City Council is conducting a tendering process titled "PAN3191 - Social Welfare Advice Services," focusing on the provision of social welfare advice services. The procurement falls under the "Other community, social and personal services" industry category, with services being delivered in Leicester, UK. Currently at the tender stage, Leicester City Council is seeking submissions by 31 January 2025 at 12:00 noon. Interested suppliers should note this open procurement method offers a public opportunity accessible via electronic submissions on the EastMidsTenders portal. This tender is split into two Lots, each covering different aspects of advice services with contracts lasting two and three years, respectively.

This procurement presents an opportunity for businesses involved in community and social welfare services to expand their reach and influence within Leicester. The tender is well-suited for organisations specialising in Health and Social Work Services, specifically those offering generalist advice and outreach efforts. Businesses bidding on this contract can leverage their expertise in quality social service provision to secure a long-term partnership with a regional authority, driving growth and reputational enhancement in the community sector. Given the open nature of the procurement, organisations of various sizes have the chance to compete by demonstrating their capability to meet the specified quality and pricing criteria successfully.

How relevant is this notice?

Notice Information

Notice Title

FEW1503 - Provision of Welfare Advice Services - Generalist Advice (Tier 1 and 2)

Notice Description

The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support - Monday to Friday (9:00am - 4.30pm) and Limited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.

Lot Information

Lot 1 - Tier 2 Generalist Advice

The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support - Monday to Friday (9:00am - 4.30pm) and Limited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.

Lot 2 - Tier 2 Outreach Generalist Advice in Community Settings

Lot 2 Tier 2 Outreach Generalist Advice in Community Settings

Procurement Information

The Direct Award is being made after the Procurement Act 2023 has come into force, but the failed procurement was conducted under PCR 2015. It has been considered at which point LCC started discussions with the existing supplier with the intention of entering into a contract with them - this was prior to 24 February 2025 therefore regulation 32 of the PCR 2015 would still apply. Regulation 32 (2) of the PCR 2015 states: (2) The negotiated procedure without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:-- (a)where no tenders, no suitable tenders, no requests to participate or no suitable requests to participate have been submitted in response to an open procedure or a restricted procedure, provided that the initial conditions of the contract are not substantially altered and that a report is sent to the Commission where it so requests; If a contracting authority signalled its intent to enter into a contract with a supplier without prior publication of a contract notice, then it can continue to negotiate that contract under the previous legislation that was in place when the intention to award the contract was given. Discussions with the existing supplier started prior to 24 Feb 2025. On this basis a Direct Award to the supplier for this service should be granted under Regulation 32(2) of the PCR 2015.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c9f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036677-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£360,861 £100K-£500K

Notice Dates

Publication Date
2 Jul 20251 years ago
Submission Deadline
15 Jan 2025Expired
Future Notice Date
Not specified
Award Date
31 Mar 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Leicester City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 1FZ
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
TLF21 Leicester
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

Citizens Advice Leicestershire

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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