Tender

Student Season Tickets

WEST MIDLANDS TRAINS LIMITED

This public procurement record has 1 release in its history.

Tender

24 Dec 2024 at 13:53

Summary of the contracting process

West Midlands Trains Limited is actively seeking suppliers for a public procurement contract titled "Student Season Tickets" under the services category, specifically focusing on printing and related services. The contracting process is currently at the tender stage with key activities including the provision of an e-commerce platform and a comprehensive customer and fulfilment service spread across two lots. This procurement is open under an open procedure, with submissions required by 24 January 2025. The main delivery region is the West Midlands, UK, and the contract has potential renewals lasting up to four years for Lot 1 and three years for Lot 2. Important dates to note include the tender closing date on 24 January 2025 and subsequent bid opening and award period starting the same day.

This tender presents significant opportunities for businesses specialising in e-commerce platforms, customer service management, and logistics, particularly those with experience in computer platforms, printing services, and mobile applications. Ideal candidates would need to demonstrate their ability to meet high accessibility standards and manage fulfilment services efficiently. Additionally, companies that can handle large-scale orders for educational institutions and councils will find this tender highly advantageous. Engaging in this procurement process allows businesses to expand their reach within the public sector, fostering growth and establishing long-term relationships with a prominent buyer such as West Midlands Trains Limited.

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Notice Title

Student Season Tickets

Notice Description

It is the expectation for a new supplier/ supplier to provide: LOT 1: An E- Commerce Platform for our students to order their season tickets that will be able to plug into our existing websites. LOT 2: A Customer and fulfilment service meeting our accessibility standards, which would be via multiple avenues such as, but not limited to, print and post-delivery/smart ticketing service (mobile platform app). This would include management of credit accounts for larger learning establishments and councils that place one order a term for a large number of passes.

Lot Information

LOT 1: An E- Commerce Platform

An E- Commerce Platform for our students to order their season tickets that will be able to plug into our existing websites.

Renewal: Annual Renewal for up to 4 years

A Customer and fulfilment service

A Customer and fulfilment service meeting our accessibility standards, which would be via multiple avenues such as, but not limited to, print and post-delivery/smart ticketing service (mobile platform app). This would include management of credit accounts for larger learning establishments and councils that place one order a term for a large number of passes.

Renewal: Annual Renewal up to 3 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ccef
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/041533-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

30211300 - Computer platforms

79800000 - Printing and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Dec 20241 years ago
Submission Deadline
24 Jan 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS TRAINS LIMITED
Contact Name
Mary Young
Contact Email
mary.young@wmtrains.co.uk
Contact Phone
+44 7779386711

Buyer Location

Locality
BIRMINGHAM
Postcode
B3 2ES
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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