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Look Ahead Care & Support - Case Management Software

Look Ahead Care and Support

This public procurement record has 2 releases in its history.

Award

06 Aug 2025 at 15:47

Award Notice
Tender

09 Jan 2025 at 13:47

Tender Notice
Summary of the contracting process

Look Ahead Care and Support, a public organisation based in London, sought to procure a Case Management Software through an open procedure, under the industry category of software package and information systems. The process, initiated as a tender and now complete, was designed to acquire a centralised digital platform to improve case management for social care services. This procurement was specifically meant to serve regions within the UK and catered to the social care sector. After competitive bidding, Nourish Care Systems Ltd, an SME located in Bournemouth, was awarded the contract on 29th July 2025, valued at GBP 1,197,750. The initial contract term is three years, with the potential to extend by another two years.

This tender offers significant opportunities for technology companies operating in the social care software sector. Businesses experienced in delivering comprehensive, user-friendly, and sector-specific IT solutions stand to benefit. The contract not only includes software supply but also encompasses implementation support and training, establishing a prolonged partnership potential with Look Ahead Care and Support. Companies capable of providing support tailored to services for vulnerable groups, such as young people and those with disabilities or mental health issues, are particularly well-suited to compete in similar future tenders. The project can drive business growth through a commendable partnership and service delivery in a vital societal sector.

How relevant is this notice?

Notice Information

Notice Title

Look Ahead Care & Support - Case Management Software

Notice Description

The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead's customers. Look Ahead would like to engage with a technology company who: -Can deliver a software solution that is fit for purpose and already used in the social care sector -Can provide a solution that is easy to use and feature rich -Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service -Will support Look Ahead with the roll out and implementation of the software, including supporting with training -Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers

Lot Information

Lot 1

The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead's customers. Look Ahead would like to engage with a technology company who: -Can deliver a software solution that is fit for purpose and already used in the social care sector -Can provide a solution that is easy to use and feature rich -Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service -Will support Look Ahead with the roll out and implementation of the software, including supporting with training -Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers Additional information: To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.

Renewal: The tender and contract on offer is for an initial term of 36 months with the possibility of extending for a further 24 months. Therefore the total contract length is up to 60 months or 5 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ce9e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046632-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,197,750 £1M-£10M

Notice Dates

Publication Date
6 Aug 20251 years ago
Submission Deadline
10 Feb 2025Expired
Future Notice Date
Not specified
Award Date
29 Jul 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Look Ahead Care and Support
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N7 9BG
Postcode Area
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Laycock
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

Nourish Care Systems Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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