Notice Information
Notice Title
360 Platform
Notice Description
Eastlight proposes the implementation of a centralised platform that will serve as an essential layer within our existing technology stack. This platform aims to empower Eastlight staff to enhance the quality of service provided to our customers by addressing specific operational challenges and improving customer experience. The platform must bring together services managed across multiple systems and departments into a central application. The proposed solution must enable Eastlight staff to view, and action all customer facing processes within a platform and seamlessly integrate with our current applications. Integration is key to the success of this tender, and the supplier must provide the integration layer that connects to legacy systems, and pieces together our technology stack to provide excellent services to our customers. A fundamental objective of this tender and project is to reduce and eliminate silo working within Eastlight, using technology as an enabler to bring together all the processes managed across multiple applications.
Lot Information
Lot 1
Eastlight proposes the implementation of a centralised platform that will serve as an essential layer within our existing technology stack. This platform aims to empower Eastlight staff to enhance the quality of service provided to our customers by addressing specific operational challenges and improving customer experience. The platform must bring together services managed across multiple systems and departments into a central application. The proposed solution must enable Eastlight staff to view, and action all customer facing processes within a platform and seamlessly integrate with our current applications. Integration is key to the success of this tender, and the supplier must provide the integration layer that connects to legacy systems, and pieces together our technology stack to provide excellent services to our customers. A fundamental objective of this tender and project is to reduce and eliminate silo working within Eastlight, using technology as an enabler to bring together all the processes managed across multiple applications.
Renewal: 3 year contract with annual renewals
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04ceaa
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/000695-2025
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Jan 20251 years ago
- Submission Deadline
- 11 Jan 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- EASTLIGHT COMMUNITY HOMES
- Contact Name
- Mr Olamide Ojuri
- Contact Email
- olamide.ojuri@eastlighthomes.co.uk
- Contact Phone
- +44 3301280330
Buyer Location
- Locality
- BRAINTREE
- Postcode
- CM77 8FG
- Post Town
- Chelmsford
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH3 Essex
- Small Region (ITL 3)
- TLH34 Essex Haven Gateway
- Delivery Location
- Not specified
-
- Local Authority
- Braintree
- Electoral Ward
- Braintree Central & Beckers Green
- Westminster Constituency
- Braintree
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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