Planning

IT2144 Passenger Transport Management System

WILTSHIRE COUNCIL

This public procurement record has 1 release in its history.

Planning

16 Jan 2025 at 08:58

Summary of the contracting process

Wiltshire Council is in the planning stage for procuring a new secure web-based management system for its Passenger Transport Service. This procurement, titled "IT2144 Passenger Transport Management System," falls under the industry category of "Industry specific software package" (CPV code: 48100000) and is classified as a procurement of goods. The process includes an online supplier engagement event scheduled for 11th February 2025 from 13:00 to 15:30, conducted via Microsoft Teams. Interested suppliers can contact Gary Topley at gary.topley@wiltshire.gov.uk. The central aim is to enhance the management and coordination of transport contracts, passenger records, and communications for pre-16 and post-16 students, SEND, and social care clients.

This tender presents significant opportunities for businesses specialising in software development, particularly those that can provide comprehensive and secure management systems with capabilities such as automated communications, online application and payment portals, and management information reporting. Suppliers adept at handling personal and financial data transfers, route planning, and real-time passenger data innovations will find this tender particularly appealing. Additionally, Wiltshire Council is open to joint proposals from multiple suppliers to offer a complete and integrated solution, fostering collaboration and niche expertise.

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Notice Title

IT2144 Passenger Transport Management System

Notice Description

Wiltshire Council is seeking to procure a new secure web-based management system for its Passenger Transport Service. This incorporates the co-ordination of contracts with transport suppliers including contract payments, recording passengers including pre-16 and post-16 mainstream, SEND and social care client details and their journeys to educational and social care establishments, holding details of establishments, transport suppliers and contracts. We are holding an online supplier engagement event on the 11th of February 2025 at 13:00 - 15.30. This market engagement event will held via Microsoft Teams. Please contact Gary Topley at gary.topley@wiltshire.gov.uk if you wish to attend.

Lot Information

Lot 1

Wiltshire Council is seeking to procure a new secure web-based management system for its Passenger Transport Service. This incorporates the co-ordination of contracts with transport suppliers including contract payments, recording passengers including pre-16 and post-16 mainstream, SEND and social care client details and their journeys to educational and social care establishments, holding details of establishments, transport suppliers and contracts. The system will enable the issue of school bus passes as well as provide the ability for internal and external customers to apply and pay for transport services online through a secure web portal. All customer written communications will be via the system using autogenerated and predefined response templates. Staff records will also be held including training history, DBS and safeguarding records. Passengers' needs details will include basic medical records and travel requirements including wheelchair use or need for passenger assistance. The ability to provide comprehensive, versatile, regular and ad-hoc management information including KPIs will be vital. Secure personal and financial data transfer to and from other unconnected and remote systems will be essential. In addition, the provision of spatial (geographic) data, route planning and real time passenger data as well as virtual tickets for customers and automated eligibility assessment will be optional progressions from the current system. If one supplier is unable to offer a complete solution, the council would welcome joint interests from multiple suppliers whose products may complement and integrate to form a system which might capture many of the stated requirements. We are holding an online supplier engagement event on the 11th of February 2025 at 13:00 - 15.30. This market engagement event will held via Microsoft Teams. Please contact Gary Topley at gary.topley@wiltshire.gov.uk if you wish to attend.

Renewal: 12 Months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d06e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001438-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48332000 - Scheduling software package

48333000 - Contact management software package

48900000 - Miscellaneous software package and computer systems

72212100 - Industry specific software development services

72212517 - IT software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
£150,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
1 Mar 20265 days to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WILTSHIRE COUNCIL
Contact Name
Mr Gary Topley
Contact Email
gary.topley@wiltshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
TROWBRIDGE
Postcode
BA14 8JN
Post Town
Bath
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLK15 Wiltshire

Local Authority
Wiltshire
Electoral Ward
Trowbridge Central
Westminster Constituency
South West Wiltshire

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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