Notice Information
Notice Title
Lincolnshire Fire & Rescue CRM system
Notice Description
This PIN initiates pre-market engagement activity; this exercise is to gain a further understanding of the market, the likely interest and to inform our specification and commercial arrangement.
Lot Information
Lot 1
The Supplier shall provide a cloud hosted Software as a Service ('the System') that offers the following functionalities: - Mobile Working - Training Mode / System - Mandatory field control - User Friendly - Enhanced Reporting Capabilities - Dashboard customisation - Single screen customisation - Customisable Columns - Predefined Templates The supplier shall ensure that the product seamlessly connects with the existing M365 tools. The supplier shall also ensure that API functionality is available upon request to be able to link with other systems which may be required. The API will need flexibility in push and pull commands to allow us the ability in the future to enhance our systems and break down those silo processes. The System shall make processes more efficient by ensuring automation and reduce wasted time. Including template creation enabling users to efficiently create letters with seamlessly. Provides automation within process flows to be able to automatically create jobs, emails from the system. The system will need to be accessed and used remotely, with a variety of teams requiring access. The system will hold proformas, with data required to be entered whilst delivering activities, e.g. in people's homes or at commercial premises. An on or off-line functionality will be required, with the facility to store information and unloading to the system automatically.
Renewal: The Council is considering awarding a contract of 4 years however, the design of both the initial period and any extension period(s) have not yet been determined.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04d450
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/001737-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72212330 - Scheduling and productivity software development services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Jan 20251 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- 17 Feb 2025Expired
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LINCOLNSHIRE COUNTY COUNCIL
- Contact Name
- Mrs Emma Golds
- Contact Email
- emma.golds@lincolnshire.gov.uk
- Contact Phone
- +44 1522552222
Buyer Location
- Locality
- LINCOLN
- Postcode
- LN1 1YL
- Post Town
- Lincoln
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF3 Lincolnshire
- Small Region (ITL 3)
- TLF30 Lincolnshire CC
- Delivery Location
- TLF3 Lincolnshire
-
- Local Authority
- Lincoln
- Electoral Ward
- Carholme
- Westminster Constituency
- Lincoln
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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