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Support Services for Victims of Road Traffic Collisions in London

Transport for London

This public procurement record has 3 releases in its history.

Award

20 Nov 2025 at 14:13

Award Notice
TenderUpdate

17 Feb 2025 at 09:32

Tender Notice
Tender

17 Feb 2025 at 09:32

Tender Notice
Summary of the contracting process

Transport for London (TfL) has completed the procurement process for the provision of Support Services for Victims of Road Traffic Collisions in London. The process, initiated through a restricted tender procedure, was aimed at finding a service provider for other community, social, and personal services under CPV code 98000000. The contract, valued at £905,000, was awarded on 4th June 2025 to "Brake", as identified by the company registration "GB-COH-3260243". This service spans multiple regions across the UK, including regions UKC through UKK. The original call for competition was announced in early 2025, with a contract commencement date set for 1st June 2025, for a planned duration of three years and five months with an option to extend for up to two years at TfL's discretion.

This tender presents significant opportunities for businesses in the community and social services sector, particularly those skilled in providing victim support services. Organizations interested in this field can leverage such contracts to expand their service offerings and enhance their credibility within the public sector. The procurement method employed by TfL, being a restricted procedure, implies that only prequalified bidders are able to participate, highlighting the importance of maintaining high standards of quality and cost competitiveness to secure a place in future opportunities like this one. Businesses that can provide innovative and effective solutions aligned with the Vision Zero Action Plan for post-collision response will likely find this and similar tenders beneficial for growth and strategic partnerships.

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Notice Information

Notice Title

Support Services for Victims of Road Traffic Collisions in London

Notice Description

This is a Call for Competition on behalf of Transport for London (TfL) inviting candidates to enter the prequalification phase for Support Services for Victims of Road Traffic Collisions in London. Expressions of interest are invited by completion of a Supplier Selection Questionnaire (SSQ), which is found at the SAP ARIBA address above. In 2023, there were 26,176 casualties resulting from road traffic collisions in London. 95 people were tragically killed, and 3,614 people were seriously injured. Collective action is clearly still needed to achieve Vision Zero in London, and TfL remains committed to working closely with London's boroughs, the police and other partners to carry out the work needed to achieve this goal. Whilst we work towards Vision Zero, in line with the 'Post-collision response' pillar of the Vision Zero Action Plan, TfL is looking to procure a service to better support victims of road traffic collisions in London.

Lot Information

Lot 1

TfL is seeking a supplier to Support Services for Victims of Road Traffic Collisions in London. TfL requires a contract to be put in place for 1st June 2025. TfL is conducting a restricted tender for this Contract for a duration of three (3) years and five (5) months from the Contract Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of two (2) years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04db41
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075713-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£905,000 £500K-£1M

Notice Dates

Publication Date
20 Nov 20259 months ago
Submission Deadline
24 Feb 2025Expired
Future Notice Date
Not specified
Award Date
4 Jun 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
To express an interest for this contract, interested bidders must BOTH confirm by email to DeepaHalai@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration. Upon completion of registration, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard at https://service.ariba.com/Supplier.aw.

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Brake

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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