Planning

HM Courts & Tribunals Service Scheduling & Listing System

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Planning

05 Feb 2025 at 13:19

Summary of the contracting process

The Ministry of Justice (MoJ) is in the planning stage for a procurement process aimed at replacing the existing Scheduling & Listing (S&L) software application used by HM Courts & Tribunals Service (HMCTS). This opportunity is categorised under IT services, including consulting, software development, Internet, and support. The anticipated procurement timeline involves issuing an Invitation to Tender in November 2025, followed by the approval of a preferred supplier in September 2026, with the new service expected to be operational by August 2027. The project is situated in the United Kingdom and is part of a broader effort to enhance the efficiency and effectiveness of court operations. Interested parties are encouraged to register their interest for further information regarding this upcoming opportunity.

This tender presents significant opportunities for businesses specialising in IT services, particularly those proficient in software package and information systems, programming and consultancy services, data services, and computer support. The replacement of the S&L service aims to maintain and potentially improve upon the current system’s capabilities, thereby requiring expertise in resource management and data provision for court utilisation. Companies experienced in delivering Commercial Off The Shelf (COTS) products that can be customised to specific requirements will find this opportunity particularly advantageous. As the MoJ seeks to replicate and enhance the current business-critical software used across approximately 300 courts, this procurement could drive substantial growth for businesses partnering in this project.

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Notice Title

HM Courts & Tribunals Service Scheduling & Listing System

Notice Description

The purpose of this PIN is to inform the market of potential opportunities for the provision of certain services to the Ministry of Justice (MoJ) and HM Courts and Tribunals Service (HMCTS) and their intention to engage with potential suppliers potentially through a request for information and market engagement event. HMCTS is an agency of the MoJ and is responsible for the administration of criminal, civil and family courts in England and Wales as well as certain tribunals across the United Kingdom. HMCTS is carrying out preliminary market engagement to help determine the design for the future provision to replace its current Scheduling & Listing software application (S&L) with associated maintenance, support and development. S&L is a business critical software application, which enables key personnel to interact with the system and set up court sessions (Scheduling) and book hearings into them (Listing), taking account of key data and management information to drive efficiency and effectiveness. The service supports the efficient conduct of hearings, the prompt progression of cases, and maximising the utilisation of the HMCTS estate. MoJ anticipates procuring services to deliver the S&L service. Further details can be found below in section II.2.4 Description of the procurement.

Lot Information

Lot 1

As stated in II.1.4 above, MoJ is in the process of defining its design for a replacement of S&L before securing all appropriate approvals to reprocure a replacement to the current contract. The application is currently supplied by ReadyTech and is a known internally as ListAssist. It is a Commercial Off The Shelf (COTS) product which has been customised to meet the requirements of HMCTS and has been in operation since 2020. As set out above, MoJ is via this notice informing the market of potential prospective opportunities for the replacement S&L service. MoJ is asking interested parties to register their interest at ccmd-dandtsupplierinbox@justice.gov.uk to obtain further information as part of preliminary market engagement which will help MoJ to develop its future design. The current S&L application holds information about resources available to the courts, such as the size of rooms, what equipment is available and whether they are accessible, and data on the availability and specialisms of Judicial Office Holders (JoHs). This allows Judges to be assigned to the right cases, and they can see their schedules within the application or in their online calendars. Currently the application is used across approximately 300 courts and processes over 600,000 hearings per year. The current S&L application is also integrated with the Civil, Family and Tribunals (CFT) Reform case and hearing management applications, allowing operational staff and Judges to request, view and amend hearings, book video hearings and send lists for publication on the internet by the Court and Tribunal Hearings service. An indication of what we may require is as follows: MoJ is seeking to replace the current S&L service by July 2028. The Project timelines currently state that the replacement will need to be available by no later than July 2027 to allow for transition from the current S&L application. MoJ is seeking to replicate the scope of the existing BAU capability while looking for opportunities to make improvements. A high level of the scope is as follows: High level functional scope of the S&L digital product is to deliver: * The setting up and management of sessions (Scheduling) * The setting up and management of hearings (Listing) * Resource Management to support scheduling and listing * The provision of consistent data / MI on court utilisation and other metrics to enable better planning. High level scope across jurisdictions will cover the following: * Civil courts * Family courts o The largest and most resource intensive Tribunals, such as Social Security the Child Support (SSCS), the Immigration and Asylum Chamber (IAC) and Employment Tribunals Indicative Timescales Below are an outline of the indicative milestones for the procurement (should HMCTS decide to proceed). These dates are subject to change and are based on a number of assumptions. Invitation To Tender issued November 2025 Approval of preferred supplier September 2026 S&L product enters service August 2027 Transition between existing and new products August 2027 - July 2028 This notice relates to a market engagement opportunity and is not a call for competition or an invitation to take part in pre-qualification proceedings. We reserve the right to supplement and vary the conduct of the market engagement process. Where we do this, we will act transparently and treat all suppliers who have expressed an interest equally. This PIN does not constitute a commitment by MoJ to undertake any market engagement events or procurement exercises. MoJ reserves its rights as to the procurement route used. If a suitable framework is identified, MoJ might decide to use that route. Should a suitable framework not be identified, MoJ anticipates using a competitive tendering procedure under the Procurement Act 2023. The estimated date in II.3 is indicative only and subject to change. Organisations will not be prejudiced by any response to this PIN, or failure to respond. Additional information: The MoJ and its advisors give no warranty in respect of the accuracy, permanence or completeness of any information provided. Reliance on, or use of, any such information is entirely at the risk of the person so doing and save in the case of fraud, under no circumstances will the MoJ or any of its advisors be liable for or accept any responsibility for any cost, expense or liability incurred

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04dbd8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003812-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

72200000 - Software programming and consultancy services

72300000 - Data services

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20251 years ago
Submission Deadline
Not specified
Future Notice Date
24 Nov 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
David Hatley
Contact Email
ccmd-dandtsupplierinbox@justice.gov.uk
Contact Phone
+44 02033343555

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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