Planning

EOL AI Customer Chat Bot

BRITISH COUNCIL

  • Contract Timeline

    Publication Date

    7th February 2025 15:45:59 PM

  • Contract Summary

    British Council English Online offers personalized language courses to help learners gain confidence and improve their speaking, pronunciation, and vocabulary skills. Our platform provides small group classes and private one-to-one sessions, allowing students to customize their timetable based on their goals and interests. We cater to all proficiency levels, from beginner to advanced.At any point during the student’s journey, they may need assistance and guidance for:Getting started and where to go next, how to navigate the siteGuidance through the sign up/registration processAnswering common questions on services, policies, offersBeing able to handle questions in different languages and to respond in that languageProduct suggestions based on history and user preferencesPersonalised promotions/discountsAllowing the user to provide feedback and to also include short surveysCurrent monthly website traffic: ~800,000 visitors

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04dcea

    Publication Source

    Find a Tender Service

    Procurement Stage

    Planning

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Goods

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    48445000

    CPV Division(s)

    48 - Software package and information systems

  • Awarding Authority

    BRITISH COUNCIL

    Buyer Name

    Aung Thein

    Buyer Email

    aung.thein@britishcouncil.org

    Buyer Phone

    +44 01619577162

    Buyer Address

    58 Whitworth Street

    Manchester

    M1 6BB

    United Kingdom