Notice Information
Notice Title
Intranet Refresh Project
Notice Description
Scottish Water is looking to refresh its intranet and is seeking a technical partner to help develop, deliver and maintain the solution.
Lot Information
Lot 1
Scottish Water is looking to refresh its intranet and is seeking a technical partner to help develop, deliver and maintain the solution which will be a cloud-based solution.
We hope our new intranet will;
-Increase access for Mobile, Field & Frontline Workers: Emphasis on mobile functionality and engagement for frontline and field workers.
-Provide excellent User Experience (UX) & Visual Appeal: Focus on user experience and visual design.
-Provide advanced analytics capabilities to aid penetration of communication and support governance.
-Give efficient admin functionality to empower our Internal Comms team
-Improve information finding & knowledge management: Tools for locating information and managing knowledge, with strong M365 and SharePoint integration.
-Be excellent value for money: Cost-effective in delivery and ongoing product management.
-Be carbon neutral.
Key functionality we would like to have is:
1. Content Management:
- effective content management of various media types,
- targeting of communications to groups and/or personas (specifically MS Groups),
- use of templates for accelerated creation and consistent output,
- admin functionality to manage content.
- exploits Microsoft365 as a foundation
2. Integration:
- Integration with EntraID to help present a more personalised experience
3. Mobile and Tablet:
- Great UX for mobile and tablet
4. Accessibility
- Allow all our colleagues to engage with our intranet easily and in a way that works for them.
5. Authentication
- Work with Single Sign-on (with MFA) via EntraID (formally AzureAD)
Additional considerations:
- We would like to introduce a product management approach to our intranet, meaning that the selected vendor would be engaged longer term to provide resource capability to a DevOps team so that we can both maintain and support our intranet, whilst also exploiting new functionality and enabling adaptability into the future. We envisage an 8-year relationship with a review point mid contract.
- Scottish Water is committed to being NetZero by 2040 and we would like all our digital services to be carbon neutral.
- Our existing intranet serves around 5000 employees. Contract partners and service providers also access intranet content, as well as colleagues from our partners and supply chain.
- The contract will include provision to allow the selected partner to work on future intranet, information hub and information portal work if the need arises.
- We want our admin users to be able to fully exploit the solution and excellent training within the project and ongoing is essential. This may take the form of screen based and on occasion in person training. Additional information: https://atamis-scottishwater.my.salesforce-sites.com/ProSpend__CS_PublicLandingPage?SearchType=Projects
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04deb8
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/004955-2025
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72265000 - Software configuration services
Notice Value(s)
- Tender Value
- £5,000,000 £1M-£10M
- Lots Value
- £5,000,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 13 Feb 20251 years ago
- Submission Deadline
- 17 Mar 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SCOTTISH WATER
- Contact Name
- Struan MacAra
- Contact Email
- struan.macara@scottishwater.co.uk
- Contact Phone
- +44 7880460643
Buyer Location
- Locality
- GLASGOW
- Postcode
- G33 6FB
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM34 North Lanarkshire
- Delivery Location
- TLM Scotland
-
- Local Authority
- North Lanarkshire
- Electoral Ward
- Stepps, Chryston and Muirhead
- Westminster Constituency
- Cumbernauld and Kirkintilloch
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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