Award

ICT Hardware, Software and Professional Services Framework_25

LIVERPOOL CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

24 Jun 2025 at 08:42

Tender

18 Feb 2025 at 16:02

Summary of the contracting process

Liverpool City Council has issued a contract under its ICT Hardware, Software and Professional Services Framework, valued at £25 million over a four-year period. The framework is designed to cater to the tech needs of Liverpool City Council, participating partner organisations, and other regional councils across Liverpool City Region. The procurement process employed an open procedure, creating opportunities for up to four suppliers across two lots. The process, which began on 18th February 2025 and concluded with awards on 10th June 2025, falls under the 'goods' industry category, specifically targeting computer equipment and supplies. It covers both corporate and education needs and is located in the UKD7 region.

This tender presents growth opportunities for businesses specialising in ICT goods and services, particularly those offering integrated solutions for hardware and software applications in educational and corporate environments. Companies such as Bytes Software Services Limited, Phoenix Software Limited, and Softcat PLC proved successful, indicating that large-scale suppliers with a focus on quality, social value, and competitive pricing are well-suited for similar bids. The framework's structure allows participating suppliers to engage in further competitions, showing flexibility and potential for collaboration with local authorities and educational institutions within Liverpool City Region. This opening is ideal for medium to large businesses ready to innovate in software provision and hardware services.

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Notice Title

ICT Hardware, Software and Professional Services Framework_25

Notice Description

Liverpool City Council requires up to four suppliers to provide ICT Hardware, Software and Professional Services to the Council and partner organisations. The procurement will consist of the creation of a multi-lot, multi-supplier framework consisting of two lots as follows: Lot 1: Corporate and Education Hardware and Professional Services; and Lot 2: Corporate and Education Software and Professional Services. The framework will last for four years, with a total framework value of PS25,000,000 split as follows: Lot 1: PS12,000,000; and Lot 2: PS13,000,000. The framework is primarily for use by Liverpool City Council and partner organisations, but on occasion, the framework may also be used by: - Halton Borough Council - Knowsley Metropolitan Borough Council - Sefton Metropolitan Borough Council - St Helens Borough Council - Wirral Metropolitan Borough Council - Liverpool City Region Combined Authority - Merseytravel

Lot Information

Lot 1: Corporate and Education Hardware and Professional Services

Lot 1: Corporate and Education Hardware and Professional Services. This is a single Supplier lot. The Supplier will be required to become a supply partner for any ICT hardware related goods and professional services that are required by the Customer. The Supplier may also be required to facilitate requests for the support and maintenance of a variety specialist hardware solutions. These hardware solutions are currently covered by support and maintenance contracts which will likely run to their Termination Date, but these Contracts will expire during the term of the Framework. Examples of the typical requirements are given in the tender documentation.

Lot 2: Corporate and Education Software and Professional Services.

Lot 2: Corporate and Education Software and Professional Services. This lot will consist of up to three suppliers. The Suppliers will be required to supply computer software to both corporate and educational organisations. Suppliers will not be ranked on the Framework in any way, and all three Suppliers will be invited to partake in each Further Competition. The range of software to be provided may include, but is not limited to, the following: * Business function specific software. * Content authoring, editing and management software. * Educational or reference software. * Finance accounting and enterprise resource planning Enterprise Resource Planning software. * Operating environment software (including Microsoft Enterprise Software Agreement which is due for re-tender 2023, and may be procured via further competition on this Framework). * Security and protection software. * System management software. * Utility and device driver software.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e37d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034588-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems


CPV Codes

30200000 - Computer equipment and supplies

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£25,000,000 £10M-£100M
Lots Value
£25,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jun 20258 months ago
Submission Deadline
20 Mar 2025Expired
Future Notice Date
Not specified
Award Date
9 Jun 20258 months ago
Contract Period
24 May 2025 - 24 May 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Contact Name
Mr Steve Haywood
Contact Email
steve.haywood@liverpool.gov.uk
Contact Phone
+44 1513510543

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD7 Merseyside

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
3
Supplier Names

BYTES SOFTWARE SERVICES

PHOENIX SOFTWARE

SOFTCAT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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