This public procurement record has 4 releases in its history.

TenderUpdate

25 Sep 2025 at 08:10

Award

01 Sep 2025 at 10:51

TenderUpdate

27 Mar 2025 at 08:40

Tender

03 Mar 2025 at 10:37

Summary of the contracting process

NHS Shared Business Services Limited (NHS SBS) has finalised a Framework Agreement under the Provider Selection Regime for Online Sexual Health Services, which is set to commence on 29th October 2025 and last until 28th October 2029. The framework, valued at approximately £95 million, covers various services, including Online STI Testing and Treatment, Online Contraception, and Online PrEP and PEP, targeting NHS and Social Care organisations across the UK. The procurement process is in the Award stage, following an open procedure under the Health Care Services (Provider Selection Regime) Regulations 2023. The high emphasis on sustainability and social value reflects NHS SBS’s commitment to integrating these elements within the service offerings.

This tender presents significant business growth opportunities for suppliers dedicated to healthcare innovation and sustainability. The framework can benefit small and medium enterprises as well as larger companies with capabilities in health service provision. Businesses specializing in online healthcare services, particularly those with experience in STI testing, contraception, and HIV prevention services, would find this an optimal market entry or expansion point. Suppliers are expected to provide quality services adhering to specified criteria, promoting innovation, integration, and social value in the healthcare sector.

How relevant is this notice?

Notice Title

Online Sexual Health Services

Notice Description

NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS SBS intends to put in place a Framework Agreement under the Provider Selection Regime for Online Sexual Health Services. The aim of the Online Sexual Health Services Framework is to implement a contractual vehicle to facilitate the efficient procurement of quality, value for money Online Sexual Health Services, including: Lot 1 - Online STI Testing and Treatment Lot 2 - Online Contraception Lot 3 - Online PreP and PEP Our Approved Organisation list can be found on: https://sbs.nhs.uk/proc-framework-agreements-support Approved Organisations are NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) or any combined authority, integrated care board, local authority, NHS England, NHS foundation trust, NHS trust or any other body listed as a "relevant authority" in the National Health Service Act 2006, which the Authority authorises to use the resulting Framework. These organisations, for the purpose being a principal to the framework agreement under the Health Care Services (Provider Selection Regime) Regulations are identifiable on the list of Approved Organisations and may be added to from time to time. We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.

Lot Information

Online STI Testing and Treatment

This lot is for the provision of an online STI testing and treatment service for the following STIs (including Pathology): HIV Hep B Hep C Syphilis Gonorrhoea Chlamydia Core services include, but are not limited to: Online Service User Interface Triaging of Service Users Pathology/Laboratory Services Managing reactive results / arranging confirmatory testing - e.g. for Syphilis and HIV Results notification Referral / signposting of Service Users with a positive / reactive result Remote prescribing of treatment - e.g. treatment for uncomplicated chlamydia Contact tracing / partner notification Data collection and reporting Clinicians are also provided as part of the overall managed service to evaluate results online, prescribe treatment for identified STIs and to refer Service Users to follow up services if required. This notice is an intention to conclude a framework agreement using the competitive process. The approximate lifetime value of the Framework is PS95,000,000. All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement. The duration of the framework agreement is 4 years from commencement date. This is for new services or as a compliant route to market for existing services. Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Options: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Renewal: Framework due for renewal in 4 years

Online Contraception

This lot is for the provision of online routine and emergency contraception, including pregnancy tests. Core services include, but are not limited to: remote assessment (based on criteria such as age and postcode of residence etc). prescribing of routine and emergency hormonal contraception. arranging for the dispensing and supply of medication. Products/Services to be supplied under this lot include, but are not limited to: Routine Contraception: Progestogen-only contraceptive pill Combined contraceptive pills Contraceptive patch Self-administered contraceptive injection Emergency Hormonal Contraception: Levonorgestrel Ulipristal acetate Additional Services: Pregnancy Testing - provided by post or collection from a pharmacy along with Emergency Hormonal Contraception (EHC). This must include accompanying advice on how and when to use, so the Service User can rule out EHC failure or pregnancy. Online condom distribution schemes (C-card) Any STI tests that maybe required as part of the overall service delivery in Lot 2 can be provided by the awarded Suppliers in this lot or can be sourced directly from the awarded Suppliers in Lot 1. This notice is an intention to conclude a framework agreement using the competitive process. The approximate lifetime value of the Framework is PS95,000,000. All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement. The duration of the framework agreement is 4 years from commencement date. This is for new services or as a compliant route to market for existing services. Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Options: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Renewal: Framework due for renewal in 4 years

Online PrEP and PEP

his lot will support Approved Organisations in their aim to move away from face-to-face treatment in Level 3 Clinics and towards an online service for accessing PrEP and PEP. The lot will provide Service Users with access to preventative medication for HIV and STIs, as well as medication to be taken in the event of exposure. This lot is for the provision of online access to Exposure Prophylaxis including, but not limited to: Pre-Exposure Prophylaxis (PrEP) Post-Exposure Prophylaxis (PEP) Doxy Pre-Exposure Prophylaxis (DPrEP) Doxy Post-Exposure Prophylaxis (DPEP) Services provided under this lot include but are not limited to: Outsourcing of the entire service (if required) to include: Online assessment for eligibility Clinical assessment Prescription and supply the medication Delivery/collection Ongoing monitoring (quarterly test for HIV and STIs plus annual kidney function test). This notice is an intention to conclude a framework agreement using the competitive process. The approximate lifetime value of the Framework is PS95,000,000. All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement. The duration of the framework agreement is 4 years from commencement date. This is for new services or as a compliant route to market for existing services. Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Options: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Renewal: Framework due for renewal in 4 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e8e6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059476-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£95,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£95,000,000 £10M-£100M

Notice Dates

Publication Date
25 Sep 202511 months ago
Submission Deadline
14 Apr 2025Expired
Future Notice Date
Not specified
Award Date
11 Aug 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS Shared Business Services Limited
Additional Buyers

N H S Shared Business Services

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP2 7AH
Postcode Area
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified

Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
6
Supplier Names

Anne's Day LTD

Better 2 Know Limited

British Pregnancy Advisory Service BPAS

Preventx Limited

Randox Health London Limited

SH:24 CIC

Open Contracting Data Standard (OCDS)

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