Award

Online Sexual Health Services

NHS SHARED BUSINESS SERVICES LIMITED

This public procurement record has 4 releases in its history.

TenderUpdate

25 Sep 2025 at 07:10

Award

01 Sep 2025 at 09:51

TenderUpdate

27 Mar 2025 at 08:40

Tender

03 Mar 2025 at 10:37

Summary of the contracting process

NHS Shared Business Services Limited (NHS SBS) has finalised a Framework Agreement under the Provider Selection Regime for Online Sexual Health Services, which is set to commence on 29th October 2025 and last until 28th October 2029. The framework, valued at approximately £95 million, covers various services, including Online STI Testing and Treatment, Online Contraception, and Online PrEP and PEP, targeting NHS and Social Care organisations across the UK. The procurement process is in the Award stage, following an open procedure under the Health Care Services (Provider Selection Regime) Regulations 2023. The high emphasis on sustainability and social value reflects NHS SBS’s commitment to integrating these elements within the service offerings.

This tender presents significant business growth opportunities for suppliers dedicated to healthcare innovation and sustainability. The framework can benefit small and medium enterprises as well as larger companies with capabilities in health service provision. Businesses specializing in online healthcare services, particularly those with experience in STI testing, contraception, and HIV prevention services, would find this an optimal market entry or expansion point. Suppliers are expected to provide quality services adhering to specified criteria, promoting innovation, integration, and social value in the healthcare sector.

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Notice Title

Online Sexual Health Services

Notice Description

NHS Shared Business Services Limited (NHS SBS) act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS SBS intends to put in place a Framework Agreement under the Provider Selection Regime for Online Sexual Health Services. The aim of the Online Sexual Health Services Framework is to implement a contractual vehicle to facilitate the efficient procurement of quality, value for money Online Sexual Health Services, including: Lot 1 - Online STI Testing and Treatment Lot 2 - Online Contraception Lot 3 - Online PreP and PEP Our Approved Organisation list can be found on: https://sbs.nhs.uk/proc-framework-agreements-support Approved Organisations are NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) or any combined authority, integrated care board, local authority, NHS England, NHS foundation trust, NHS trust or any other body listed as a "relevant authority" in the National Health Service Act 2006, which the Authority authorises to use the resulting Framework. These organisations, for the purpose being a principal to the framework agreement under the Health Care Services (Provider Selection Regime) Regulations are identifiable on the list of Approved Organisations and may be added to from time to time. We are committed to working with suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.

Lot Information

Online STI Testing and Treatment

This lot is for the provision of an online STI testing and treatment service for the following STIs (including Pathology): HIV Hep B Hep C Syphilis Gonorrhoea Chlamydia Core services include, but are not limited to: Online Service User Interface Triaging of Service Users Pathology/Laboratory Services Managing reactive results / arranging confirmatory testing - e.g. for Syphilis and HIV Results notification Referral / signposting of Service Users with a positive / reactive result Remote prescribing of treatment - e.g. treatment for uncomplicated chlamydia Contact tracing / partner notification Data collection and reporting Clinicians are also provided as part of the overall managed service to evaluate results online, prescribe treatment for identified STIs and to refer Service Users to follow up services if required. This notice is an intention to conclude a framework agreement using the competitive process. The approximate lifetime value of the Framework is PS95,000,000. All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement. The duration of the framework agreement is 4 years from commencement date. This is for new services or as a compliant route to market for existing services. Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Options: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Renewal: Framework due for renewal in 4 years

Online Contraception

This lot is for the provision of online routine and emergency contraception, including pregnancy tests. Core services include, but are not limited to: remote assessment (based on criteria such as age and postcode of residence etc). prescribing of routine and emergency hormonal contraception. arranging for the dispensing and supply of medication. Products/Services to be supplied under this lot include, but are not limited to: Routine Contraception: Progestogen-only contraceptive pill Combined contraceptive pills Contraceptive patch Self-administered contraceptive injection Emergency Hormonal Contraception: Levonorgestrel Ulipristal acetate Additional Services: Pregnancy Testing - provided by post or collection from a pharmacy along with Emergency Hormonal Contraception (EHC). This must include accompanying advice on how and when to use, so the Service User can rule out EHC failure or pregnancy. Online condom distribution schemes (C-card) Any STI tests that maybe required as part of the overall service delivery in Lot 2 can be provided by the awarded Suppliers in this lot or can be sourced directly from the awarded Suppliers in Lot 1. This notice is an intention to conclude a framework agreement using the competitive process. The approximate lifetime value of the Framework is PS95,000,000. All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement. The duration of the framework agreement is 4 years from commencement date. This is for new services or as a compliant route to market for existing services. Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Options: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Renewal: Framework due for renewal in 4 years

Online PrEP and PEP

his lot will support Approved Organisations in their aim to move away from face-to-face treatment in Level 3 Clinics and towards an online service for accessing PrEP and PEP. The lot will provide Service Users with access to preventative medication for HIV and STIs, as well as medication to be taken in the event of exposure. This lot is for the provision of online access to Exposure Prophylaxis including, but not limited to: Pre-Exposure Prophylaxis (PrEP) Post-Exposure Prophylaxis (PEP) Doxy Pre-Exposure Prophylaxis (DPrEP) Doxy Post-Exposure Prophylaxis (DPEP) Services provided under this lot include but are not limited to: Outsourcing of the entire service (if required) to include: Online assessment for eligibility Clinical assessment Prescription and supply the medication Delivery/collection Ongoing monitoring (quarterly test for HIV and STIs plus annual kidney function test). This notice is an intention to conclude a framework agreement using the competitive process. The approximate lifetime value of the Framework is PS95,000,000. All relevant authorities in England and Wales are eligible to call off services under this resulting framework agreement. The duration of the framework agreement is 4 years from commencement date. This is for new services or as a compliant route to market for existing services. Additional information: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Options: Under the Provider Selection Regime, the Authority reserves the right to reopen the competition to new bidders at any time throughout the lifecycle of this Framework. Reopening will be advertised as required under PSR legislation and conducted via our sourcing portal using the same evaluation criteria for all bidder submissions.

Renewal: Framework due for renewal in 4 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e8e6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059476-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£95,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£95,000,000 £10M-£100M

Notice Dates

Publication Date
25 Sep 20255 months ago
Submission Deadline
14 Apr 2025Expired
Future Notice Date
Not specified
Award Date
10 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES LIMITED
Additional Buyers

N H S SHARED BUSINESS SERVICES

Contact Name
Not specified
Contact Email
nsbs.health@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP2 7AH
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified

Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
7
Supplier Names

BETTER 2 KNOW

​​ANNE'S DAY

​​BETTER 2 KNOW

​​SH:24

​​​BRITISH PREGNANCY ADVISORY SERVICE BPAS

​​​PREVENTX

​​​RANDOX HEALTH LONDON

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                            "text": "Framework Agreement commencement date: 29/10/2025 Framework Agreement End Date: 28/10/2029 Term: 48 months The value provided in II.1.7 is only an estimate. NHS SBS cannot guarantee to successful Suppliers any business through this Framework Agreement. Spend and volumes may vary throughout the life of the Framework Agreement from the anticipated levels given in this notice. We are unable to break down the anticipated value for each lot hence sections V.2.4 each use the total value for the framework agreement as included in section II.1.7. Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations. In such cases, Call-off Contracts from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and Approved Organisations may, at their discretion, modify the terms and conditions of any Call-off Contracts to reflect that Approved Organisation's specific needs. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this framework agreement is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12th September 2025. This framework agreement has not yet been formally concluded; this notice serves as an intention to establish the framework agreement under the PSR. The award decision makers are the quorate members of the NHS SBS Procurement Review Board on 11.08.2025. No conflicts or potential conflicts of interest of individuals making the decision were identified. The Key Criteria and its relative importance are detailed below. The Key Criteria and weightings were selected based on their relevance to the services being delivered, aligning with the specification and requirements of Approved Organisations. As detailed in the tender collateral and Contract Notice we are intending to award to all Suppliers who passed the Basic Selection Criteria and met the threshold award score of 55% or above when providing a response to the Key Criteria. Quality Criterion Weighting PSR Key Criteria - 40% Criterion 1 Quality and Innovation PSR Key Criteria - 25% Criterion 3 Integration, collaboration, and service sustainability PSR Key Criteria - 10% Criterion 4 Improving access, reducing health inequalities, and facilitating choice PSR Key Criteria - 10% Criterion 5 Social Value PSR Key Criteria - 15% Criterion 2 Value"
                        },
                        "newValue": {
                            "text": "The Framework Agreement has been concluded. Framework Award Decision Makers: Procurement Review Board. Framework Agreement Commencement Date - 29/10/2025 Framework Agreement End Date - 28/10/2029 Duration of the Framework Agreement - 48 months No conflicts or potential conflicts of interest of individuals making the decision were identified. The lifetime value of the Framework Agreement - PS95,000,000 This is a Provider Selection Regime (PSR)confirmation of establishment of a framework agreement. This framework agreement has been concluded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This framework agreement has now been formally concluded using the competitive process"
                        },
                        "where": {
                            "section": "VI.3",
                            "label": "Additional Information"
                        }
                    }
                ]
            }
        ]
    },
    "parties": [
        {
            "id": "GB-COH-05280446",
            "name": "NHS Shared Business Services Limited",
            "identifier": {
                "legalName": "NHS Shared Business Services Limited",
                "id": "05280446",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Three Cherry Trees Lane",
                "locality": "Hemel Hempstead",
                "region": "UK",
                "postalCode": "HP27AH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "nsbs.health@nhs.net",
                "url": "https://discovery.ariba.com/rfx/22468102"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.sbs.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "Public Sector Framework Provider https://www.sbs.nhs.uk/nhs-sbs-about-us"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-112863",
            "name": "Independent Patient Choice and Procurement Panel",
            "identifier": {
                "legalName": "Independent Patient Choice and Procurement Panel"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-COH- 1104478",
            "name": "Anne's Day LTD",
            "identifier": {
                "legalName": "Anne's Day LTD",
                "id": "1104478",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "c110, Cocoa Studios Biscuit Factory, 100 Drummond Road",
                "locality": "London",
                "region": "UK",
                "postalCode": "SE16 4DG",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.yourdaye.com/",
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH- 7509860",
            "name": "Better 2 Know Limited",
            "identifier": {
                "legalName": "Better 2 Know Limited",
                "id": "7509860",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Kirkby Lonsdale Business Park, Kirkby Lonsdale",
                "locality": "Cumbria",
                "region": "UK",
                "postalCode": "LA6 2GT",
                "countryName": "United Kingdom"
            },
            "roles": [
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            ],
            "details": {
                "url": "http://www.better2know.co.uk",
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH- 6603033",
            "name": "Preventx Limited",
            "identifier": {
                "legalName": "Preventx Limited",
                "id": "6603033",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Meadowhall Business Park, Carbrook Hall Rd",
                "locality": "Sheffield",
                "region": "UK",
                "postalCode": "S9 2EQ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.preventx.com/",
                "scale": "sme"
            }
        },
        {
            "id": "GB-COH- 1803160",
            "name": "British Pregnancy Advisory Service BPAS",
            "identifier": {
                "legalName": "British Pregnancy Advisory Service BPAS",
                "id": "1803160",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Ground Floor Orion House, 2 Athena Drive, Tachbrook Park",
                "locality": "Leamington Spa",
                "region": "UK",
                "postalCode": "CV34 6RQ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.bpas.org/",
                "scale": "large"
            }
        },
        {
            "id": "GB-COH- 9102173",
            "name": "Randox Health London Limited",
            "identifier": {
                "legalName": "Randox Health London Limited",
                "id": "9102173",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "143 - 149 Great Portland Street, Marylebone",
                "locality": "London",
                "region": "UK",
                "postalCode": "W1W 6QN",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://randoxhealth.com/en-GB/",
                "scale": "large"
            }
        },
        {
            "id": "GB-COH- 8737119",
            "name": "SH:24 CIC",
            "identifier": {
                "legalName": "SH:24 CIC",
                "id": "8737119",
                "scheme": "GB-COH"
            },
            "address": {
                "streetAddress": "Fora, 241 Southwark Bridge Road",
                "locality": "London",
                "region": "UK",
                "postalCode": "SE1 6FP",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://sh24.org.uk/",
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-154342",
            "name": "NHS Shared Business Services",
            "identifier": {
                "legalName": "NHS Shared Business Services"
            },
            "address": {
                "locality": "Hemel Hempstead",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-COH-05280446",
        "name": "NHS Shared Business Services Limited"
    },
    "language": "en",
    "awards": [
        {
            "id": "052711-2025-SBS10255-1",
            "relatedLots": [
                "1"
            ],
            "title": "Online STI Testing and Treatment",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH- 1104478",
                    "name": "Anne's Day LTD"
                },
                {
                    "id": "GB-COH- 1803160",
                    "name": "British Pregnancy Advisory Service BPAS"
                },
                {
                    "id": "GB-COH- 7509860",
                    "name": "Better 2 Know Limited"
                },
                {
                    "id": "GB-COH- 6603033",
                    "name": "Preventx Limited"
                },
                {
                    "id": "GB-COH- 9102173",
                    "name": "Randox Health London Limited"
                },
                {
                    "id": "GB-COH- 8737119",
                    "name": "SH:24 CIC"
                }
            ]
        },
        {
            "id": "052711-2025-SBS10255-2",
            "relatedLots": [
                "2"
            ],
            "title": "Online Contraception",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH- 7509860",
                    "name": "Better 2 Know Limited"
                },
                {
                    "id": "GB-COH- 6603033",
                    "name": "Preventx Limited"
                },
                {
                    "id": "GB-COH- 8737119",
                    "name": "SH:24 CIC"
                }
            ]
        },
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            "id": "052711-2025-SBS10255-3",
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                "3"
            ],
            "title": "Online PrEP and PEP",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH- 6603033",
                    "name": "Preventx Limited"
                },
                {
                    "id": "GB-COH- 8737119",
                    "name": "SH:24 CIC"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "052711-2025-SBS10255-1",
            "awardID": "052711-2025-SBS10255-1",
            "title": "Online STI Testing and Treatment",
            "status": "active",
            "value": {
                "amount": 95000000,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-11T00:00:00+01:00"
        },
        {
            "id": "052711-2025-SBS10255-2",
            "awardID": "052711-2025-SBS10255-2",
            "title": "Online Contraception",
            "status": "active",
            "value": {
                "amount": 95000000,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-11T00:00:00+01:00"
        },
        {
            "id": "052711-2025-SBS10255-3",
            "awardID": "052711-2025-SBS10255-3",
            "title": "Online PrEP and PEP",
            "status": "active",
            "value": {
                "amount": 95000000,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-11T00:00:00+01:00"
        }
    ],
    "bids": {
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                "id": "1",
                "measure": "bids",
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            },
            {
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            {
                "id": "3",
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            {
                "id": "6",
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                "relatedLot": "2",
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            {
                "id": "9",
                "measure": "electronicBids",
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        ]
    }
}