Award

Strategic License Subscriptions and Advisory Services

HM REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

18 Jul 2025 at 11:30

Summary of the contracting process

His Majesty's Revenue and Customs (HMRC) has undertaken a comprehensive procurement process for strategic licence subscriptions and advisory services. The contracting process commenced with planning on 3rd March 2025 and culminated in active contracts by 18th July 2025. The procurement was conducted under an open procedure, encompassing four distinct lots to cater to various business area requirements, specifically targeting research and development services, as well as advisory support. These services aim to enhance HMRC's operational capabilities, support strategic alignment, and ensure regulatory compliance. The contracts are centred in the United Kingdom and cover diverse areas such as technology deployment and digital transformation, with various contracts scheduled to start from July and October 2025, running until March 2027, with an optional extension until 2028.

This tender provides significant opportunities for businesses involved in the technology and consultancy sectors, especially those offering research, strategic advice, and development services. Given the segmentation into lots, businesses can align their strengths with specific needs of HMRC, ranging from digital transformation to internal audit and HR services. Large-scale suppliers such as GARTNER U.K. LIMITED and FORRESTER RESEARCH LIMITED have successfully secured contracts, reinforcing the potential for growth and partnership within governmental frameworks. Other businesses with the capability to offer innovative solutions and demonstrate expertise in areas such as customer service optimisation and strategic advisory might find this a lucrative avenue for growth, especially within the central government context in the UK.

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Notice Title

Strategic License Subscriptions and Advisory Services

Notice Description

To guarantee the efficient utilisation of technology, transform our digital and customer services, and fulfil public service commitments, His Majesty's Revenue and Customs (HMRC) requires research subscription services. This service will assist in setting strategies, managing projects, deploying new technologies, and ensuring regulatory compliance, amongst other things. Additionally, an on-demand ad-hoc advisory service is necessary to translate industry-leading insights into actionable plans, across different business areas and topics. The requirements have been split into 4 lots based on individual business area requirements with varying scope. Please note, the Authority have determined this requirement to be VAT recoverable meaning the contract value will be exclusive of VAT. A value for 'Including VAT' has been included within each relevant section as required by the FTS system. Values provided are inclusive of the optional 12 month extension. Values are indicative maximums and provide no commitment of spend or usage.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e90e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/041270-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,551,817 £1M-£10M

Notice Dates

Publication Date
18 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jan 20251 years ago
Contract Period
30 Sep 2025 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HM REVENUE & CUSTOMS
Contact Name
Not specified
Contact Email
hmrcsupportsapariba@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2BQ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

FORRESTER RESEARCH

GARTNER

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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