Award

HEALTHCARE AND FORENSIC SERVICES IN CUSTODY

POLICE AND CRIME COMMISSIONER FOR DURHAM

This public procurement record has 10 releases in its history.

Award

12 Sep 2025 at 14:37

TenderUpdate

28 May 2025 at 12:03

Tender

28 May 2025 at 10:15

PlanningUpdate

05 Mar 2025 at 13:53

PlanningUpdate

05 Mar 2025 at 13:52

PlanningUpdate

05 Mar 2025 at 13:28

PlanningUpdate

05 Mar 2025 at 13:26

PlanningUpdate

05 Mar 2025 at 13:16

Planning

04 Mar 2025 at 09:56

Planning

04 Mar 2025 at 09:41

Summary of the contracting process

The procurement process for the "Healthcare and Forensic Services in Custody" contract, initiated by the Police and Crime Commissioner for Durham, has been completed. The contract award, pending finalisation after a standstill period concluding on 23rd September 2025, was managed using the Competitive Flexible Procedure under the Public Procurement Act 2023. The tender falls within the services category, specifically custody and health services, and is located in Durham, United Kingdom (region UKC14). Notably, the procurement process is expected to progress to the contract's signature by 31st October 2025, with the contract period commencing on 1st April 2026 and running until 31st March 2030, with potential renewals extending up to 2036.

This procurement presents a growth opportunity for businesses capable of providing specialised healthcare and forensic services within a custody environment. While the process adhered to a selective procurement method, it welcomed tenders with particular attention to quality, social value, and price. Larger organisations, such as those similar to the awarded supplier, PHL Group, which demonstrated the capacity to handle large-scale contracts and complex service delivery, may find this opportunity well-suited to their capabilities. By engaging in such strategic public sector collaborations, businesses can expand their operational footprint and demonstrate their skills in a critical services domain.

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Notice Title

HEALTHCARE AND FORENSIC SERVICES IN CUSTODY

Notice Description

The Customer now intends to award a single Provider Contract for the provision of Healthcare & Forensic Services in Custody for The Police and Crime Commissioner for Durham (DPCC) following the standstill period. DPCC has managed this procurement process in accordance with the new Public Procurement Act 2023 and followed the Competitive Flexible Procedure ("the Regulations"). We would like to thank everyone who has participated in this detailed procurement exercise.

Lot Information

Lot LOT-0001

Renewal: This contract will have 3 x 24 Month Optional extensions that can be activated within the life of the contract. First Extension if activated leads up to 31/03/2032 Second Extension if activated leads up to 31/03/2034 Third Extension if activated leads up to 31/03/2036

Planning Information

Due to the complexities of this contract we wish to carry out a supplier open day as part of the pre market engagement scenario to help support potential bidders further understand the service requirements. During the open day the suppliers that submitted their interest to the force via the In-Tend portal Correspondence (Link provided in 'Scope' section above) will be able to come to the site all together using the police transportation from our Police Headquarters across to the new Investigative Hub at Spennymoor to see how the site operates and the resources that would be available to the winning bidder along with an introduction to the various teams and processes that have been created for the new site which will assist the supplier in understanding the force requirement. They will be also given an opportunity to sit in front of a panel of Durham staff and get the opportunity to ask questions surrounding the upcoming ITT and general clarifications of the service required. The clarification questions that were asked on the day will be taken away from the open day, collated and provided in the Tender notice with answers in a separate document (Clarification log) which details any and all the questions asked in the Preliminary Market Engagement to allow transparency and fairness to all potential bidders who were wishing to bid at this current stage. Dates and times for this open day will be provided later in the stage.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e926
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056290-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

85 - Health and social work services


CPV Codes

66162000 - Custody services

85100000 - Health services

Notice Value(s)

Tender Value
£9,500,000 £1M-£10M
Lots Value
£9,500,000 £1M-£10M
Awards Value
£10,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Sep 20255 months ago
Submission Deadline
23 Jun 2025Expired
Future Notice Date
9 May 2025Expired
Award Date
11 Sep 20255 months ago
Contract Period
31 Mar 2026 - 31 Mar 2030 4-5 years
Recurrence
2035-05-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR DURHAM
Contact Name
Marie Dale / Reece Jackson
Contact Email
procurement@durham.police.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5TT
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC13 Darlington, TLC14 Durham

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

PHL GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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