Notice Information
Notice Title
SOSCARE support and maintenance
Notice Description
We require the Social Services Client Administration and Retrieval Environment (SOSCARE) application to continue to be supported until 2029. The SOSCARE system provides the ability to record clients and related referrals and assessments, and deploy and manage Social Work resources to provide appropriate services to these clients. These clients come from areas including Children's Services, Vulnerable Adults, Residential Care, Home Care, and Meals on Wheels, and the services provided include Fostering/Home Care (including payments), and Occupational Therapy (OT) and Hospital Social Work (SW) Referrals. The Children's Services include areas such as Child Protection, Looked After Children [LAC], Childminders/Playgroups, Adoption and Foster Carer's. Departmental Statutory Reporting for key areas is also provided. PS1,125,599.11 has been previously directed awarded to BRM for SOSCARE support and maintenance from April 2021 . It is our intention to complete a further Direct Award to the value of PS1,500,000.
Procurement Information
Crucially, over the 20 years, BRM have built up extensive business knowledge across all programmes of social care. They have an in-depth understanding and knowledge of the intricate rules and associated inter-dependencies that apply to the planning and delivery of the social work service. They are acutely aware of the reliance trust staff place on the system and have grown the capability to accurately and quickly design and deliver system enhancements as well as quickly and accurately resolve incidents as and when they arise. (This has been particularly valuable during the COVID-19 period when enhancements were requested for delivery in a very short timeframe) Given the technology and the bespoke nature of the application, it would not be possible to find a replacement supplier capable of providing the required services. Further, to build the required level of expertise and knowledge into a replacement supplier would be an extremely long process and would require substantial input from BRM, as the main source, over a long period of time.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04e935
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/007808-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £2,625,599 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Mar 202511 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 4 Mar 202511 months ago
- Contract Period
- 31 Mar 2025 - 31 Mar 2026 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BUSINESS SERVICES ORGANISATION
- Contact Name
- Not specified
- Contact Email
- itspmo@hscni.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- BELFAST
- Postcode
- BT2 8DQ
- Post Town
- Northern Ireland
- Country
- Northern Ireland
-
- Major Region (ITL 1)
- TLN Northern Ireland
- Basic Region (ITL 2)
- TLN0 Northern Ireland
- Small Region (ITL 3)
- TLN06 Belfast
- Delivery Location
- Not specified
-
- Local Authority
- Belfast
- Electoral Ward
- Central
- Westminster Constituency
- Belfast South and Mid Down
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/007808-2025
4th March 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/007779-2025
4th March 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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