Notice Information
Notice Title
London Red Route Enforcement Services
Notice Description
This Contract Award Notice is issued in accordance with the Procurement Act 2023 to notify the market of the intention to award a contract and to formally commence the standstill period for the provision of on-street parking and loading enforcement services on the Transport for London Road Network (TLRN). Parking and loading enforcement is required on the TLRN to reduce congestion, improve bus reliability, and improve the safety of the network. Key requirements: * Deploy, manage and supervise on street officers to priority locations and network "hot spots" to deter and address non-compliance with road traffic and parking regulations and associated legislation; * Undertake on-street civil traffic enforcement in accordance with TfL standards and relevant legislation, including the issue of Penalty Charge Notices (PCNs); * Engage constructively with motorists, businesses and the public to promote compliance and support road safety goals; * Identify and report defects in signs, lines and other traffic management infrastructure on the TLRN; * Provide and maintain, from contract commencement ("day one"), the full technology stack required for enforcement - including a Parking Enforcement Application (PE App), back-office systems and handheld devices - integrated with TfL's systems via open APIs; * Contribute to TfL's statutory traffic management duty and the aims of the Mayor's Transport Strategy by reducing congestion, improving bus reliability and enhancing network safety. 2. Scope S1 On street patrols & civil traffic enforcement: Coverage across the entire TLRN at times and frequencies directed by TfL, issuance of PCNs in line with legislative and TfL policy requirements. S2 Fault reporting: Real time logging of any missing, damaged or illegible red route road markings, signs or posts into TfL's asset management portal. S3 Enforcement technology: Supplier hosted enforcement application certified to UK G Cloud cyber security baseline, plus ruggedised handhelds with live data connectivity and ANPR/photo capture. S4 Data & performance reporting: Annual, periodic, weekly and daily reporting packs, daily data exports, and dashboards. 3. The Seven Key Commercial Principles for the procurement will be: - Cost Certainty and Affordability - Fair Risk Allocation - No incentivisation of PCNs - Performance-driven Delivery - Innovation and Smarter Deployment - Ethical and Inclusive Delivery - Scalability and Flexibility
Lot Information
Lot 1
Options: Yes, including but not limited to: Scope: 1) TfL has a contract with another contractor for the provision of the Digital Traffic Enforcement System (DTES) which identifies duplicate PCNs, and which is due to expire during the Term. It is possible that the Authority may substitute a new solution for DTES during the Term, resulting in a need for you to re-design and smoothly implement your existing interface between your parking enforcement application and this DTES replacement; 2) Integrate your PE App with TfL's Asset Management System (currently Maximo) in accordance with the specified requirements; 3) Re-enable and be responsible for securing receipt of either a daily batch file update or an API from TfL's Enforcement Zone Mapping System (currently METROS), which shall send a Daily Enforceability Status File or data to the Supplier's PE App; 4) Vehicle Removal Services. An on-call response requirement for the physical removal of vehicles from the London red route; 5) Time: Extension for up to 5 years from Service Commencement Date; and 6) Volume: The Authority reserves the right to adjust the minimum or preferred number of Deployed Hours and thresholds with no changes to the Charges.
Renewal: TfL is conducting a competitive tender for this Contract for a duration of five (5) years from the Service Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of five (5) years.
Planning Information
TfL invites suppliers to participate in this Preliminary Market Engagement exercise to help shape an upcoming procurement opportunity. This is a valuable chance to engage with us early, gain insight into our requirements, and contribute your expertise. The engagement process consists of three key steps: 1. Registering Interest - Suppliers who wish to participate should express their interest by emailing MichaelWilliams1@tfl.gov.uk . The deadline for registering interest is Friday 14th March 2025. 2. Information Sharing - Once the registration window closes, we will issue a concise, one-page requirements document to all interested suppliers. This will outline key details of the procurement and may include specific questions to help us understand market capabilities and potential approaches. 3. Follow-Up 1:1s - Based on the responses received, we will identify suppliers who align with the requirement, which includes provision of workforce for on-street parking enforcement patrols. The supplier must have experience of providing on-street parking enforcement services in a metropolitan area. We are not interested in a technology-only solution which does not provide on-street parking enforcement patrols. Up to three suppliers will be invited to a 1:1 one-hour MS Teams meeting planned to take place between Monday 17th to Friday 28th March 2025. The discussions will provide an opportunity for TfL to explore the market in greater depth, discuss your responses to TfL's questions, and consider the approach to overall market. Please note that generic feedback on the 1:1s will be issued to all interested suppliers. We are exploring various options including a single contract or multiple contracts covering separate areas of London. Summary We encourage all interested suppliers, regardless of size, to take part in this process. Your insights and expertise will be invaluable in shaping our approach. If you have any questions about the process, please don't hesitate to get in touch with MichaelWilliams1@tfl.gov.uk. We look forward to hearing from you.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04e972
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/085727-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
98 - Other community, social and personal services
-
- CPV Codes
98351110 - Parking enforcement services
Notice Value(s)
- Tender Value
- £71,000,000 £10M-£100M
- Lots Value
- £71,000,000 £10M-£100M
- Awards Value
- £45,575,940 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 Dec 20252 months ago
- Submission Deadline
- 4 Aug 2025Expired
- Future Notice Date
- 2 Jun 2025Expired
- Award Date
- 23 Dec 20252 months ago
- Contract Period
- 30 Jan 2026 - 31 Mar 2031 Over 5 years
- Recurrence
- 2035-05-01
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRANSPORT FOR LONDON
- Contact Name
- Philip Lewis
- Contact Email
- bsfaribaadministration@tfl.gov.uk
- Contact Phone
- +447595064000
Buyer Location
- Locality
- LONDON
- Postcode
- E20 1JN
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- TLI London
-
- Local Authority
- Newham
- Electoral Ward
- Stratford Olympic Park
- Westminster Constituency
- Stratford and Bow
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/085727-2025
23rd December 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/042121-2025
22nd July 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/026510-2025
23rd May 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/026507-2025
23rd May 2025 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/026263-2025
23rd May 2025 - Pipeline notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/019070-2025
6th May 2025 - Planned procurement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/007896-2025
4th March 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"description": "Parking enforcement services"
}
],
"deliveryAddresses": [
{
"region": "UKI",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"standstillPeriod": {
"endDate": "2026-01-07T23:59:59+00:00"
},
"contractPeriod": {
"startDate": "2026-01-30T00:00:00Z",
"endDate": "2031-03-31T23:59:59+01:00",
"maxExtentDate": "2036-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "The duration of the contract will be five (5) years from the Service Commencement Date with the option, at the Authority's Sole Discretion, to extend for further periods up to a maximum of five (5) years."
},
"hasOptions": true,
"options": {
"description": "Yes, including but not limited to: Scope: 1) TfL has a contract with another contractor for the provision of the Digital Traffic Enforcement System (DTES) which identifies duplicate PCNs, and which is due to expire during the Term. It is possible that the Authority may substitute a new solution for DTES during the Term, resulting in a need for you to re-design and smoothly implement your existing interface between your parking enforcement application and this DTES replacement; 2) Integrate your PE App with TfL's Asset Management System (currently Maximo) in accordance with the specified requirements; 3) Re-enable and be responsible for securing receipt of either a daily batch file update or an API from TfL's Enforcement Zone Mapping System (currently METROS), which shall send a Daily Enforceability Status File or data to the Supplier's PE App; 4) Vehicle Removal Services. An on-call response requirement for the physical removal of vehicles from the London red route; 5) Time: Extension for up to 5 years from Service Commencement Date; and 6) Volume: The Authority reserves the right to adjust the minimum or preferred number of Deployed Hours and thresholds with no changes to the Charges."
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "085727-2025",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/085727-2025",
"datePublished": "2025-12-23T11:04:01Z",
"format": "text/html"
}
],
"assessmentSummariesDateSent": "2025-12-23T00:00:00Z",
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-01-08T23:59:59Z",
"status": "scheduled"
}
]
}
]
}