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Fidelity Assurance

Department for Work & Pensions

This public procurement record has 3 releases in its history.

Award

26 Nov 2025 at 16:07

UK7 - Contract Details Notice
Award

30 Jun 2025 at 12:24

UK6 - Contract Award Notice
Tender

07 Mar 2025 at 15:07

UK4 - Tender Notice
Summary of the contracting process

The Department for Work & Pensions (DWP), located in London, has completed the award stage of a contract titled "Fidelity Assurance." This contract falls within the services industry category, specifically involving administrative educational and healthcare services, as well as training services across England and Wales. The procurement process, operated under the open procedure as per the Procurement Act 2023, involves a single lot and was awarded through a light touch procurement method. The contract, valued initially at £7,749,981 and potentially extendable to a total of £11,750,000 for a maximum period up to 2032, was signed on 31st July 2025, with a start date of 1st August 2025.

This tender presents significant opportunities for SMEs and VCSEs as exemplified by Social Finance Limited, the awarded supplier, which showcases the potential for smaller enterprises to engage in government contracts. Businesses proficient in delivering educational and training services, particularly those experienced in the Individual Placement Support (IPS) and Supported Employment Quality Framework (SEQF), would find this contract fitting. The nature of the contract allows for broader geographical delivery, facilitating growth and expansion into new regions. Furthermore, organisations focused on promoting employment and skill development, especially in the context of equal opportunity and disability employment, are well-positioned to compete for similar opportunities in the future.

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Notice Information

Notice Title

Fidelity Assurance

Notice Description

Connect to Work will be delivered using two of the most recognised quality standards for supported employment: Individual Placement Support (IPS) and Supported Employment Quality Framework (SEQF). The Fidelity Assurance requirement supplements the delivery of Connect to Work by supporting delivery partners in following the requirements of the IPS and SEQF supported employment models. Both models have Fidelity Scales. The Fidelity Assurance Supplier will be required to deliver the Fidelity Assurance services across England and Wales. DWP will fund delivery of the Fidelity Assurance requirement for IPS and SEQF through one contract. The Authority has considered whether the Fidelity Assurance services could reasonably be supplied under more than one contract by dividing the procurement into lots based on geographical area. The Authority has concluded that splitting the procurement into lots could make the requirement disproportionately expensive to manage and increase the technical risk to deliver the requirement. The Authority is awarding a public contract under section 19 of the Procurement Act 2023. The award of that public contract was through an open procedure in accordance with section 20(1) and (2)(a) of the PA 2023, The procurement for the award of that public contract was conducted in accordance with sections 20(1) and (2)(a) the Procurement Act 2023 as an open procedure for the award of a light touch contract. The redacted Fidelity Assurance contract and schedules can be accessed, free of charge, via the following link https://dwp2.my.salesforce.com/sfc/p/QH00000FUqLV/a/dO0000009w81/PqEE3pdwSpioNJVlXeD9sDqAbGuZnrsbhpfK9ozw2J0

Lot Information

Lot 1

Renewal: The Authority currently anticipates awarding a contract for the services for an initial period of 56 months with an option (subject to governance approval, available funding and satisfactory performance) for the Authority to extend the contract for a further period of up to 24 months by giving the Supplier written notice of no less than 3 Months before the initial period of the contract expires, unless terminated earlier in accordance with the provisions of the Contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04eaa0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077405-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

80 - Education and training services

CPV Codes

75112000 - Administrative services for business operations

75121000 - Administrative educational services

75122000 - Administrative healthcare services

80000000 - Education and training services

80500000 - Training services

Notice Value(s)

Tender Value
£11,750,000 £10M-£100M
Lots Value
£11,750,000 £10M-£100M
Awards Value
£7,749,981 £1M-£10M
Contracts Value
£11,750,000 £10M-£100M

Notice Dates

Publication Date
26 Nov 20259 months ago
Submission Deadline
1 Apr 2025Expired
Future Notice Date
Not specified
Award Date
30 Jun 20251 years ago
Contract Period
1 Aug 2025 - 31 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work & Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Social Finance Limited

Further Information

Notice Documents

  • https://www.find-tender.service.gov.uk/Notice/077405-2025
    26th November 2025 - Contract details notice on Find a Tender
  • https://www.find-tender.service.gov.uk/Notice/036063-2025
    30th June 2025 - Contract award notice on Find a Tender
  • https://www.find-tender.service.gov.uk/Notice/008384-2025
    7th March 2025 - Tender notice on Find a Tender
  • https://www.dwp.bravosolution.co.uk
    https://dwp.bravosolution.co.uk The Authority uses the eProcurement portal Jaggaer (formerly Bravo Solution) ("Portal") to conduct all Commercial activities. Associated tender documents are listed below and accessible to Suppliers within ITT_22170. Fidelity Assurance Open Procedure - Instructions to Suppliers and appendices A Tender Launch Event will be held on 12 March 2025 10:00 - 11:30. The session will cover the Competitive Tendering Procedure and is an opportunity for Suppliers to ask any clarification questions. Suppliers wanting to attend the virtual event at 10:00 on Wednesday 12th March 2025, are required to use the messaging facility within ITT_22170 to provide the Authority with a list of attendee names and email addresses by 17:00 on 10/03/2025.

Notice URLs

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