Award

SEND mediation Services

WARWICKSHIRE COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

29 Jul 2025 at 08:54

Tender

21 May 2025 at 10:43

Planning

11 Mar 2025 at 11:45

Summary of the contracting process

Warwickshire County Council has awarded a contract for SEND Mediation Services to PRIME RESOLUTION LIMITED, set to commence on 1st September 2025 and run until 31st August 2028, with a potential extension of up to six years contingent upon contractor performance and budget availability. The procurement process, which followed an open procedure, was completed with the award being announced on 29th July 2025. Located in Warwick, UK, the Council sought a single provider to streamline its mediation services in the field of education and health care needs assessments. The contract has a gross value of approximately £2,442,800 GBP, with a focus on guidance and counselling services, aligning with the public authority's commitment to sub-central government responsibilities. This marks the transition from previous arrangements involving multiple providers to a unified and consistent service offering.

This tender represents a significant opportunity for SMEs and organisations specialising in health and social services, especially those with expertise in SEND Mediation. The unified approach to service delivery promises enhanced consistency and operational simplicity, making it an attractive prospect for businesses with relevant qualifications and experience in managing complex mediation processes. Given the nature of the contract and the emphasis on delivering quality services, firms adept at providing reliable and impartial mediation will find ample opportunities for growth and establishment within Warwickshire’s regional network. Furthermore, the light-touch regime offers potential for innovative solutions in addressing both educational and health care disagreements, opening doors for strategic partnerships and long-term engagements.

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Notice Title

SEND mediation Services

Notice Description

Warwickshire County Council (the Council) is seeking a single provider for SEND Mediation provides - an independent and impartial process to help resolve disagreements between families and Warwickshire County Council in relation to Education, Health & Care Needs Assessments; special educational provision; and occasionally in relation to wider SEN provision and/or the health and social care elements of an EHC Plan. There were 330 mediations provided in 2023/2024. This information is for guidance only and does not guarantee future usage

Lot Information

Lot 1

Renewal: The initial contract term will be for 3 years however the Council reserves the right to extend the contract by further periods not exceeding 6 years (6 years being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant and available budget.

Planning Information

We welcome interested providers to complete the Questionnaire on CSW-jets. CSW-Jets Reference: WCC - 21997 The Council would be grateful if you could provide answers to the questions in the market testing document and respond by Thursday 20th March. You should submit your completed responses by emailing to nickdarwen@warwickshire.gov.uk or uploading via CSW Jets. Contact Details: If you have any questions regarding this Market testing exercise, then please contact nickdarwen@warwickshire.gov.uk or upload via the correspondence function on CSW Jets

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04eb67
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043705-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

85312310 - Guidance services

85312320 - Counselling services

Notice Value(s)

Tender Value
£2,214,000 £1M-£10M
Lots Value
£2,214,000 £1M-£10M
Awards Value
£2,214,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20256 months ago
Submission Deadline
24 Jun 2025Expired
Future Notice Date
20 Mar 2025Expired
Award Date
28 Jul 20256 months ago
Contract Period
31 Aug 2025 - 31 Aug 2028 3-4 years
Recurrence
2034-04-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE COUNTY COUNCIL
Contact Name
Not specified
Contact Email
procurement@warwickshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WARWICK
Postcode
CV34 4SA
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLG13 Warwickshire CC, TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Warwick
Electoral Ward
Warwick Saltisford
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

PRIME RESOLUTION

Open Contracting Data Standard (OCDS)

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