Notice Information
Notice Title
Merchant Payment Services
Notice Description
Energia Group is seeking to procure Merchant Payment services (Merchant Services), for the processing of customer card payments within both Northern Ireland and Republic of Ireland. Energia wishes to offer their customers an efficient payment processing experience using a streamlined uninterrupted process for making card payments. Energia currently operates a payment service process, using their own Payment Service Provider, which involves the transfer of funds paid by their customers via debit and credit bank cards, to a third-party processing platform owned by the Supplier. The Supplier must be able to facilitate the transaction process by attaining and receipting information from the customer, receive authorisation from the bank approving the funds transaction, collecting the funds from the bank and then transferring the payment to Energia. The Supplier will be required to ensure that the transaction funds are approved by the customer's bank and acceptance of the combined settlement of card funding transactions (authorisation process). As a minimum, Energia will require the suppliers processing platform to transfer debit and credit cards from Visa, Mastercard and Electron. All platforms must be Payment Card Industry (PCI) compliant https://www.pcisecuritystandards.org/ (settlement process). Energia requires a platform that will accommodate their customers choice of payment card options and differing currencies. The platform must be available to process payments made by customers 24x7x365. Energia also require an online portal for the receipt of daily transaction information and reconciliation reports. For ongoing management information, Energia will require the Supplier to be able to populate management information containing monthly and quarterly performance metrics, scheme updates, compliance updates, new / upcoming solutions and changes within the industry. The provision of Merchant Payment Services is expected to commence in September 2025, although the Supplier will be expected to work with Energia Group to facilitate the implementation of the Merchant Payment Service prior to commencement.
Lot Information
Lot 1
Renewal: The contract awarded will be provided for an initial period of three years, with two optional extensions for periods of up to twelve months each, to be exercised at Energia Group's discretion. The maximum total duration of the service provision is five years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04ed32
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/012042-2026
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
-
- CPV Codes
66170000 - Financial consultancy, financial transaction processing and clearing-house services
Notice Value(s)
- Tender Value
- £6,500,000 £1M-£10M
- Lots Value
- £6,500,000 £1M-£10M
- Awards Value
- £6,500,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 10 Feb 20266 months ago
- Submission Deadline
- 21 Mar 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Feb 20266 months ago
- Contract Period
- 10 Mar 2026 - 9 Mar 2029 3-4 years
- Recurrence
- 2028-03-14
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ENERGIA GROUP NI HOLDINGS LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BELFAST
- Postcode
- BT9 5NF
- Postcode Area
- Northern Ireland
- Country
- Northern Ireland
-
- Major Region (ITL 1)
- TLN Northern Ireland
- Basic Region (ITL 2)
- TLN0 Northern Ireland
- Small Region (ITL 3)
- TLN06 Belfast
- Delivery Location
- TLN Northern Ireland
-
- Local Authority
- Belfast
- Electoral Ward
- Upper Malone
- Westminster Constituency
- Belfast South and Mid Down
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/012042-2026
10th February 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/009394-2025
14th March 2025 - Tender notice on Find a Tender
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.