Planning

Barbican Bars POS

THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON

This public procurement record has 1 release in its history.

Planning

18 Mar 2025 at 16:54

Summary of the contracting process

The Mayor and Commonalty and Citizens of the City of London are in the planning stage of procuring a point-of-sale (POS) system and software to support a loyalty programme for the Barbican Centre's bars and cafes in Central London. This arts centre is a significant public building featuring a concert hall, theatre, art gallery, and cinemas. The procurement process commenced on 18th March 2025, with a market engagement notice scheduled for 2nd April 2025. The contract, valued at approximately £180,000 to £216,000, is expected to start on 1st July 2025 and run until 30th June 2028, with potential renewal until 2029. The primary focus will be on services, categorised under point-of-sale software packages and development services, with operations centered within the UK.

This tender presents a substantial opportunity for businesses specialising in POS solutions and customer loyalty programmes, especially those capable of providing integrated systems or partnerships that can offer comprehensive solutions. Companies that can handle high-volume sales in short timeframes and integrate with existing software like Spektrix and Shopify would be well-suited to compete for this contract. The procurement process aims to enhance customer engagement and streamline services at the Barbican Centre, potentially leading to significant business growth for the winning bidder.

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Notice Title

Barbican Bars POS

Notice Description

The Barbican Centre is an arts centre in Central London. It is a major public building with a concert hall, theatre, art gallery and cinemas. We are looking to procure a point-of-sale system for our bars and cafes, and software to support the growth of a loyalty programme. We will consider standalone POS solutions, standalone loyalty solutions, single integrated solutions that provides both, or partnerships where a lead vendor offers a partner's service under a single contract. Across our site we have 25 fixed sales points across 10 permanent bars and cafes, with 17 moveable sales points. In total the turnover of our bars and cafes is around PS5 million. At busy times we may need to serve around up to 3000 audience members in 20-minute windows, for example during intervals. Separately, we want to encourage customers to use the full range of services we offer when they visit, including ticketed and free events, our bars and cafes and our gift shop. We also want to give people an incentive to identify themselves at points of sale so that we can start learning more about the way our audiences behave. We are looking to purchase a flexible loyalty solution that would support a flexible set of loyalty-based offers that could be delivered at points of sale powered not just by the bars POS but by Spektrix, our ticketing software, and Shopify, our shop software.

Planning Information

The Barbican Centre is an arts centre in Central London. It is a major public building with a concert hall, theatre, art gallery and cinemas. We are looking to procure a point-of-sale system for our bars and cafes, and software to support the growth of a loyalty programme. We will consider standalone POS solutions, standalone loyalty solutions, single integrated solutions that provides both, or partnerships where a lead vendor offers a partner’s service under a single contract. Across our site we have 25 fixed sales points across 10 permanent bars and cafes, with 17 moveable sales points. In total the turnover of our bars and cafes is around £5 million. At busy times we may need to serve around up to 3000 audience members in 20-minute windows, for example during intervals. Separately, we want to encourage customers to use the full range of services we offer when they visit, including ticketed and free events, our bars and cafes and our gift shop. We also want to give people an incentive to identify themselves at points of sale so that we can start learning more about the way our audiences behave. We are looking to purchase a flexible loyalty solution that would support a flexible set of loyalty-based offers that could be delivered at points of sale powered not just by the bars POS but by Spektrix, our ticketing software, and Shopify, our shop software.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04eebb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010016-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48110000 - Point of sale (POS) software package

72212110 - Point of sale (POS) software development services

Notice Value(s)

Tender Value
£180,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
1 May 2025Expired
Award Date
Not specified
Contract Period
30 Jun 2025 - 30 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON
Contact Name
Not specified
Contact Email
cityproc.operations@cityoflondon.gov.uk
Contact Phone
020 7606 3030

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London

Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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