Notice Information
Notice Title
con_27698 - National Centre For Family Hubs & Integrated Family Services 25/26
Notice Description
This contract is for a delivery partner to deliver a National Centre for Family Hubs (NCFH) that will provide support to Local Authorities (LAs) in the implementation of the Family Hubs programme. In 2022, the Department funded the establishment of the National Centre for Family Hubs and Integrated Family Services (NCFH) to advocate for Family Hubs and disseminate best practices and evidence on integrated family service models. The NCFH provides expert advice and guidance to LAs, health partners, local commissioners, schools, and third sector bodies on setting up and developing Family Hub models. It hosts a resource library and implementation toolkit to support providers. Additionally, its activities are supported by a regular newsletter, learning events, and communities of practice (CoP) for peer learning, creating a community for sharing best practices. The Department is seeking to appoint a delivery partner through a new procurement process to continue, build upon, and enhance the NCFH's role.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04eecc
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/045055-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
80 - Education and training services
-
- CPV Codes
80000000 - Education and training services
Notice Value(s)
- Tender Value
- £437,500 £100K-£500K
- Lots Value
- £437,500 £100K-£500K
- Awards Value
- £437,196 £100K-£500K
- Contracts Value
- £437,196 £100K-£500K
Notice Dates
- Publication Date
- 1 Aug 20256 months ago
- Submission Deadline
- 17 Apr 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 4 Jun 20258 months ago
- Contract Period
- 23 Jul 2025 - 31 Mar 2026 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT FOR EDUCATION
- Contact Name
- Not specified
- Contact Email
- policyassurance.commercialqueries@education.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 3BT
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/045055-2025
1st August 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/030329-2025
5th June 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012417-2025
2nd April 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/010525-2025
20th March 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/010038-2025
18th March 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04eecc-2025-08-01T09:58:57+01:00",
"date": "2025-08-01T09:58:57+01:00",
"ocid": "ocds-h6vhtk-04eecc",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PDZG-3487-DPVD",
"name": "Department for Education",
"identifier": {
"scheme": "GB-PPON",
"id": "PDZG-3487-DPVD"
},
"address": {
"streetAddress": "Sanctuary Buildings, 20 Great Smith Street",
"locality": "London",
"postalCode": "SW1P3BT",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI32"
},
"contactPoint": {
"email": "PolicyAssurance.COMMERCIALQUERIES@education.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicAuthorityCentralGovernment",
"description": "Public authority - central government"
}
]
}
},
{
"id": "GB-COH-11177145",
"name": "Local Government Association",
"identifier": {
"scheme": "GB-COH",
"id": "11177145"
},
"address": {
"streetAddress": "18 Smith Square",
"locality": "London",
"postalCode": "SW1P 3HZ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI32"
},
"contactPoint": {
"email": "info@local.gov.uk"
},
"roles": [
"supplier"
],
"details": {
"scale": "large",
"vcse": false,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-PPON-PDZG-3487-DPVD",
"name": "Department for Education"
},
"tender": {
"id": "project_9797",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "con_27698 - National Centre For Family Hubs & Integrated Family Services 25/26",
"description": "This contract is for a delivery partner to deliver a National Centre for Family Hubs (NCFH) that will provide support to Local Authorities (LAs) in the implementation of the Family Hubs programme. In 2022, the Department funded the establishment of the National Centre for Family Hubs and Integrated Family Services (NCFH) to advocate for Family Hubs and disseminate best practices and evidence on integrated family service models. The NCFH provides expert advice and guidance to LAs, health partners, local commissioners, schools, and third sector bodies on setting up and developing Family Hub models. It hosts a resource library and implementation toolkit to support providers. Additionally, its activities are supported by a regular newsletter, learning events, and communities of practice (CoP) for peer learning, creating a community for sharing best practices. The Department is seeking to appoint a delivery partner through a new procurement process to continue, build upon, and enhance the NCFH's role.",
"status": "complete",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "80000000",
"description": "Education and training services"
}
],
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 525000,
"amount": 437500,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "services",
"aboveThreshold": true,
"submissionMethodDetails": "The Department is administering the Tender process via its e-Tendering Portal, (Jaggaer; https://education.app.jaggaer.com/web/login.html). Jaggaer is the only method for submitting tenders and suppliers should not make any other form of approach to the Department in connection with this procurement. It is the responsibility of Potential Suppliers to ensure they can access and use the Jaggaer system. Jaggaer is owned and hosted by an independent organisation, any issues in respect of functionality or using the system must be directed to the Jaggaer helpdesk via 0800 069 8630 or https://www.jaggaer.com/submit-supplier-support-request/",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2025-04-17T12:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2025-04-11T12:00:00+01:00"
},
"awardPeriod": {
"endDate": "2025-05-07T23:59:59+01:00"
},
"lots": [
{
"id": "1",
"status": "complete",
"value": {
"amountGross": 525000,
"amount": 437500,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Quality",
"description": "The quality section of the tender has a weighting of 80%. This consists of 70% for Quality questions and 10% for a Social Value Question",
"numbers": [
{
"number": 80,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Price",
"description": "The price section of the tender has a weighting of 20%",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
]
}
]
},
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"startDate": "2025-06-02T00:00:00+01:00",
"endDate": "2026-03-31T23:59:59+01:00"
}
}
],
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "010038-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/010038-2025",
"datePublished": "2025-03-18T18:05:31Z",
"format": "text/html"
},
{
"id": "010525-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/010525-2025",
"datePublished": "2025-03-20T17:00:47Z",
"format": "text/html"
},
{
"id": "012417-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/012417-2025",
"datePublished": "2025-04-02T09:53:51+01:00",
"format": "text/html"
}
]
},
"language": "en",
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"value": 8,
"relatedLot": "1"
},
{
"id": "2",
"measure": "finalStageBids",
"value": 7,
"relatedLot": "1"
},
{
"id": "3",
"measure": "smeFinalStageBids",
"value": 3,
"relatedLot": "1"
},
{
"id": "4",
"measure": "vcseFinalStageBids",
"value": 4,
"relatedLot": "1"
}
]
},
"awards": [
{
"id": "1",
"title": "National Centre For Family Hubs & Integrated Family Services - 2025/26",
"status": "active",
"date": "2025-06-05T00:00:00+01:00",
"value": {
"amountGross": 524635.25,
"amount": 437196.04,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-COH-11177145",
"name": "Local Government Association"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "80000000",
"description": "Education and training services"
}
],
"deliveryAddresses": [
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"standstillPeriod": {
"endDate": "2025-06-16T23:59:59+01:00"
},
"contractPeriod": {
"startDate": "2025-06-19T00:00:00+01:00",
"endDate": "2026-03-31T23:59:59+01:00"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "030329-2025",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/030329-2025",
"datePublished": "2025-06-05T15:31:45+01:00",
"format": "text/html"
}
],
"assessmentSummariesDateSent": "2025-06-05T00:00:00+01:00",
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2025-06-18T23:59:59+01:00",
"status": "scheduled"
}
]
}
],
"contracts": [
{
"id": "1",
"awardID": "1",
"status": "active",
"period": {
"startDate": "2025-07-24T00:00:00+01:00",
"endDate": "2026-03-31T23:59:59+01:00"
},
"value": {
"amountGross": 524635.25,
"amount": 437196.04,
"currency": "GBP"
},
"aboveThreshold": true,
"dateSigned": "2025-07-24T00:00:00+01:00",
"agreedMetrics": [
{
"id": "1",
"title": "KPI No. 1",
"description": "National Centre to seek and collate feedback from LAs, health partners, and third sector bodies on quality of guidance/best practice/case study products/evidence dissemination overseen by NCFH. This should be collectedon a quarterly basis and be requested from a minimum of 40 LAs during each quarter. The LAs and stakeholders should represent all areas of support which the NCFH supports. Feedback to be shared with the Department and DHSC. Progress Measure: Number of feedback requests (40 minimum per quarter). Evidence that the customer feedback represents all areas of support which the NCFH provides. Positive feedback from at least 70% of survey respondents on the usefulness of resources in supporting LAs to develop / deliver their services.",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
]
},
{
"id": "2",
"title": "KPI No. 2",
"description": "National Centre to collate data on the number of attendees at events and seek quantitative and qualitative feedback from attendees on the quality of each of those events. This includes large scale events and smaller communities of practice and peer learning spaces. Progress Measures: Minimum turnout of 70% of the cohort of delegates (to be agreed with the Department on an event-by-event basis) and rated positive or better by 70% of respondents (through feedback surveys). The supplier will need to demonstrate how they have learnt from feedback, reporting to the Department on action taken between events.",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
]
},
{
"id": "3",
"title": "KPI No. 3",
"description": "Number of LAd that actively engage with National Centre support across the different support offers. Progress Measure: Number of LAs in contact with NCFH (target 95% of Department funded LAs), and to which extent - e.g. LA has contacted NCFH by email/telephone byt not attended any events/workshops/CoPs, LA has attended an event but not otherwise engaged with NCFH support, LA has regular and ongoing engagement in all areas of NCFH support.",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
]
},
{
"id": "4",
"title": "KPI No. 4",
"description": "Number of 'new' LAs that have had engagement and support from National Centre that move towards establishing Best Start Family Hubs. Progress Measure: 100% of currently unfunded LAs (65) that are about to receive Development Grant funding develop their approach following National Centre support.",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
]
},
{
"id": "5",
"title": "KPI No. 5",
"description": "National Centre will monitor audience engagement with the NCFH website and other resources. Progress Measure: Website: Minimum of 500 users per month, and minimum of 1,000 views per month. This can be averages across the quarter.",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
]
},
{
"id": "6",
"title": "KPI No. 6",
"description": "National Centre will collect feedback from LAs on accessibility and usability of the NCFH website. Progress Measure: Target of 70% positive feedback on the NCFH website across the quarter, collected by user satisfaction tools and/or feedback forms held on the NCFH website. This should be supplemented by user testing, surveys, or interviews held with LAs.",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
]
},
{
"id": "7",
"title": "KPI No. 7",
"description": "National Centre will deliver a Social Value Action Plan, as set out in their bid. Progress Measure: 100% of the commitments delivered to the timescales set out in the Action Plan.",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 1
}
}
]
}
],
"documents": [
{
"id": "045055-2025",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/045055-2025",
"datePublished": "2025-08-01T09:58:57+01:00",
"format": "text/html"
}
]
}
]
}