Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Security Patrol and Response

THAMES WATER UTILITIES LIMITED

This public procurement record has 3 releases in its history.

Award

30 Jul 2025 at 12:07

UK6 - Contract Award Notice
TenderUpdate

25 Mar 2025 at 10:38

UK4 - Tender Notice
Tender

20 Mar 2025 at 09:37

UK4 - Tender Notice
Summary of the contracting process

Thames Water Utilities Limited, a private utility company, is overseeing a procurement process for a "Security Patrol and Response" service. The contract, valued at £72 million, involves providing comprehensive security services including 24/7 patrols and rapid incident response for critical assets across London and the Thames Valley. The procurement process employs a selective method under a competitive flexible procedure, with the procurement stage currently marked as 'complete'. Key dates include the award notice date of 30th July 2025, with the contract set to commence on 12th August 2025 and run initially for three years, extendable up to a maximum of eight years. The industry category focuses on security services, essential for compliance with SEMD (Security & Emergency Measures Direction) and PSG (Protective Security Guidance).

This procurement presents significant opportunities for business growth, particularly for firms specialising in security services with capabilities in proactive security measures and rapid incident response. Companies that can provide sophisticated security solutions, including trained personnel and the latest in communications and response equipment, will find this tender especially suitable. It's an advantageous opportunity for large-scale businesses ready to deploy resources effectively across the specified regions, while small and medium enterprises (SMEs) meeting the suitability criteria might also find it a pathway to expand their operations within this critical sector. The competitive flexible procedure means businesses with superior technical and commercial propositions stand a high chance of success, fostering innovation and standard-setting within security services.

How relevant is this notice?

Notice Information

Notice Title

Security Patrol and Response

Notice Description

Thames Water intends to award an Agreement to a single supplier for a dedicated security patrol and response service to improve our protective security, particularly for our critical assets, and ensure compliance with associated industry regulations such as SEMD (Security & Emergency Measures Direction) and PSG (Protective Security Guidance). To ensure compliance, we are required to patrol our critical assets and have sufficient planned response for incidents, and resource must be trained to respond to worst case scenarios. The scope will include a dedicated 24/7 service to provide: a) Proactive patrols and inspections of our sites to provide security presence and check for perimeter vulnerabilities; and b) Reactive rapid response to alarms and incidents, and providing security support for police and frontline staff where needed. The successful supplier will need to provide appropriate vehicles, communications and response equipment, and officers that are adequately trained in incident response, enhanced physical intervention, conflict management, etc. The supplier will also need to coordinate their staff/vehicles across our region (London & Thames Valley) with appropriate route planning to ensure our needs and SLAs are met. Reactive response requirements will be communicated to the Supplier by our Alarm Monitoring Centre (AMC). Our key priorities and expectations for this agreement include: Security Resilience & Assurance to improve protection of our sites and more capable response to alarms/incidents; Compliance with SEMD & PSG regs; Health, Safety & Wellbeing focus with increased protection for our staff against public threats/abuse; and Value for Money to demonstrate to OFWAT in line with our PR24 submission, and reducing the cost of damage/loss from security breaches.

Lot Information

Lot 1

Options: The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document.

Renewal: Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ef77
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044216-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£72,000,000 £10M-£100M
Lots Value
£72,000,000 £10M-£100M
Awards Value
£72,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jul 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jul 20251 years ago
Contract Period
12 Aug 2025 - 10 Aug 2028 2-3 years
Recurrence
2033-07-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THAMES WATER UTILITIES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG1 8DB
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLI London, TLJ South East (England)
Local Authority
Reading
Electoral Ward
Thames
Westminster Constituency
Reading Central

Supplier Information

Number of Suppliers
1
Supplier Name

FIRST RESPONSE GROUP LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...