Notice Information
Notice Title
001236 - Soft Market Testing Exercise for the Provision of a Deputy and Appointee Banking and Software Solution
Notice Description
Durham County Council Deputy and Appointee Team (DAT) are exploring banking and software solutions to support the Deputy and Appointee functions of its customers. Currently, we support circa 950 customers with appointeeship or deputyship in any financial year. The DAT are responsible for managing the finances, including all daily living expenses and household bills, for individuals deemed to lack capacity to manage their financial affairs. Individual need will vary from monthly personal allowance payments to individuals who require their funds to be paid daily. For appointee cases, the DAT will access Department of Work and Pensions (DWP) benefits and for CoP cases, this can range from investment accounts, private pensions, existing individual bank accounts and DWP benefits, and will also include property as applicable. Our current operating model is as follows: * One main bank account for Durham County Council (DCC). * All payments/income are paid into the main DCC bank account. * Support function to translate one main bank account into 950 individual virtual accounts and undertake reconciliation activity. * Software package as Client Record Management System (CRMS). * Pre-paid cards to make individual payments to customers daily, weekly, monthly. * Individual reconciliation of pre-paid card payments and transactions to individual virtual accounts. We are looking for an incorporated system for all financial transactions for our customers, reducing the duplication, interdependencies, and potential multiple impacts of the current system. Previous system ref DN742339
Planning Information
Previous Soft Market Testing in the form of a SMT Questionnaire was completed in October 2024 (Under PCR2015) to try to identify potential market developments and available solutions for the Deputy & Appointee team to begin a review of their banking processes. As part of the next stages of this procurement activity, it is anticipated that unscored virtual demonstration sessions will be conducted with suitable suppliers as part of the market engagement prior to a procurement exercise being considered. These sessions are to take place in April 2025, should availability in-house and externally with the suitable suppliers allow.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04ef8f
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010338-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
66 - Financial and insurance services
-
- CPV Codes
48000000 - Software package and information systems
66100000 - Banking and investment services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Mar 202511 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 30 Apr 2025Expired
- Award Date
- Not specified
- Contract Period
- 30 Sep 2025 - 30 Sep 2029 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DURHAM COUNTY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- DURHAM
- Postcode
- DH1 5WB
- Post Town
- Durham
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC41 Durham
- Delivery Location
- TLC North East (England)
-
- Local Authority
- County Durham
- Electoral Ward
- Framwellgate and Newton Hall
- Westminster Constituency
- City of Durham
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/010338-2025
20th March 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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