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EPES, CFU and Ophthalmic applications support, upgrade and hardware refresh

Business Services Organisation

This public procurement record has 3 releases in its history.

Award

24 Apr 2025 at 10:17

UK7 - Contract Details Notice
Award

21 Mar 2025 at 13:54

UK6 - Contract Award Notice
Award

21 Mar 2025 at 10:48

UK5 - Transparency Notice
Summary of the contracting process

The Business Services Organisation (BSO), located in Belfast, has initiated a procurement process for the "EPES, CFU and Ophthalmic applications support, upgrade and hardware refresh" contract. This project falls under the IT services industry category and is situated in the United Kingdom. The procurement process is at the award stage, with ENTServ UK Limited being the supplier. The direct award procurement method was utilised due to the incumbent contractor, DXC Technology, holding exclusive Intellectual Property Rights on the software involved. Key dates include the contract period starting on 3rd April 2025 and ending on 31st December 2026, with potential extensions until 2030. The allocated budget for this contract is £5,500,000, exclusive of VAT.

This procurement presents significant opportunities for businesses specialising in IT services, such as consulting, software development, and support, especially for those with competencies in system upgrades and hardware refresh. Firms that can offer supplementary or supportive services to DXC Technology may find avenues for growth, particularly if they can provide innovative contributions that enhance project delivery. Large organisations with the capability to manage extensive IT projects and ensure reliable system support would be well-placed to benefit from participating in similar tenders in the future.

How relevant is this notice?

Notice Information

Notice Title

EPES, CFU and Ophthalmic applications support, upgrade and hardware refresh

Notice Description

In June 2008, the Electronic Prescribing and Eligibility System (EPES) went live. The objective of the project was to capture prescription information from Community Pharmacies into a central EPES Database. This system was introduced to speed up pharmacy re-payments, allow for closer scrutiny of the prescribing and dispensing process, and reduce lost income through patients falsely claiming to be in receipt of a qualifying Social Security benefit. Following its successful launch, EPES was extended to support Dental and Ophthalmic claims processing, the DOP system. This DAC will ensure continuity of services for the Family Practitioner System Team. Failure to provision the extended support places BSO at serious risk of an application failure from which we would be unable to recover from. Contractor payments of approximately PS576m per annum would be defaulted on and there would also be a risk of fraud as it would be impossible to process prescriptions and estimate payments manually. DXC Technology will support the EPES systems for BSO. The scope of this Contract includes: * Planning and project management. * Procurement and support of 8 new workstations and scanners. * Assistance from DXC and Kodak Alaris to setup new workstations with the Kodak Alaris Kodak Info Input scanning software. * Health checks. * Perform renewal of the existing labor support contract. * Extension of Kodak support contract * Recompile of code to make it supportable. * Upgrade to Windows 11. PS1,080,186 has been previously directed awarded to DXC for support, maintenance, and upgrade works to support the EPES system. It is our intention to complete a further Direct Award to the value of PS5,500,000 (exclusive of VAT).

Procurement Information

DXC are the incumbent contractors and own the Intellectual Property Rights on the software. Failure to provision the extended support places BSO at serious risk of an application failure from which we would be unable to recover from. Contractor payments of approximately PS576m per annum would be defaulted on and there would also be a risk of fraud as it would be impossible to process prescriptions and estimate payments manually. We wish to rely on schedule 5 section 5 (a) due to DXC having the intellectual property rights. They are the only supplier able to provide the services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f72a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016691-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£5,500,000 £1M-£10M
Contracts Value
£5,500,000 £1M-£10M

Notice Dates

Publication Date
24 Apr 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Mar 20251 years ago
Contract Period
3 Apr 2025 - 31 Dec 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Business Services Organisation
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT2 8DQ
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
Not specified
Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

ENTSERV UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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