EPES, CFU and Ophthalmic applications support, upgrade and hardware refresh

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        "title": "EPES, CFU and Ophthalmic applications support, upgrade and hardware refresh",
        "description": "In June 2008, the Electronic Prescribing and Eligibility System (EPES) went live. The objective of the project was to capture prescription information from Community Pharmacies into a central EPES Database. This system was introduced to speed up pharmacy re-payments, allow for closer scrutiny of the prescribing and dispensing process, and reduce lost income through patients falsely claiming to be in receipt of a qualifying Social Security benefit. Following its successful launch, EPES was extended to support Dental and Ophthalmic claims processing, the DOP system. This DAC will ensure continuity of services for the Family Practitioner System Team. Failure to provision the extended support places BSO at serious risk of an application failure from which we would be unable to recover from. Contractor payments of approximately PS576m per annum would be defaulted on and there would also be a risk of fraud as it would be impossible to process prescriptions and estimate payments manually. DXC Technology will support the EPES systems for BSO. The scope of this Contract includes: * Planning and project management. * Procurement and support of 8 new workstations and scanners. * Assistance from DXC and Kodak Alaris to setup new workstations with the Kodak Alaris Kodak Info Input scanning software. * Health checks. * Perform renewal of the existing labor support contract. * Extension of Kodak support contract * Recompile of code to make it supportable. * Upgrade to Windows 11. PS1,080,186 has been previously directed awarded to DXC for support, maintenance, and upgrade works to support the EPES system. It is our intention to complete a further Direct Award to the value of PS5,500,000 (exclusive of VAT).",
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        "procurementMethodRationale": "DXC are the incumbent contractors and own the Intellectual Property Rights on the software. Failure to provision the extended support places BSO at serious risk of an application failure from which we would be unable to recover from. Contractor payments of approximately PS576m per annum would be defaulted on and there would also be a risk of fraud as it would be impossible to process prescriptions and estimate payments manually. We wish to rely on schedule 5 section 5 (a) due to DXC having the intellectual property rights. They are the only supplier able to provide the services.",
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                    "description": "When running an operational service it is important to ensure that, if required, appropriate steps are taken to ensure the processes being used are as efficient as possible. The metrics that will be tracked for process performance are: * Production efficiency: How long are claims, prescriptions and payments taking on average to complete. Increased processing times may indicate a requirement to adjust processes. * Total cycle time: The total amount of time needed to complete a process from start to finish including claims and prescription runs. * Throughput: The number of items produced divided by the production time per month. * Error rate: The total number of errors divided by the total number of units produced. * Quality rate: A measure of the items produced that pass quality control checks. Sampling will be completed to ensure items processed meet the necessary statutory and legislative standards"
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