Tender

CN250355 - Managed Accounts & Payroll Service

KENT COUNTY COUNCIL

This public procurement record has 2 releases in its history.

TenderCancellation

22 Jan 2026 at 15:13

UK12 - Procurement Termination Notice
Planning

21 Mar 2025 at 11:48

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process for the "CN250355 - Managed Accounts & Payroll Service" is initiated by Kent County Council, targeting the provision of services related to payroll and managed account services. Initially, this tender aimed at increasing accessibility to Direct Payments for those requiring additional financial management support. It was under the planning stage as of March 2025, with a preliminary market engagement notice issued, inviting interested parties to participate in a survey by 2nd April 2025. This procurement was characterised by its focus on "Other community, social and personal services" within the region UKJ4 of the United Kingdom. However, as of January 2026, the tender process transitioned to a cancellation stage due to the buyer's decision to withdraw following preliminary market engagement feedback.

This tender provided an avenue for businesses specialising in managed accounts and payroll services to engage with Kent County Council and explore the needs within the social care sector. Companies with expertise in supporting financial management for direct payment recipients would have found these opportunities particularly relevant. Despite the process being withdrawn, the initial engagement indicated a demand for innovative solutions enhancing user access to direct payment options, suggesting continued market interest and potential future opportunities in this field beyond the tender's cancellation.

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Notice Information

Notice Title

CN250355 - Managed Accounts & Payroll Service

Notice Description

Please note that this UK2 Preliminary Market Engagement Notice has been issued as per the Procurement Act 2023, and replaces Prior Information Notice 2025/S 000-010595. ** This advert is for market awareness, engagement and request for information only ** Kent County Council supports approximately 3000 people (25% of the total of those who draw on care and support excluding residential) to safely access a Direct Payment across Kent with a total annual spend of approximately PS2.4m. Latest data shows that the number of people accessing a direct payment remains at a ratio of 15:85 which has increased over the past 12 months. As part of a wider initiative to research and co-produce opportunities to increase the number of people accessing self-directed support via a direct payment, we have identified that Payroll and Managed Account Services will support people to manage the responsibilities that come with a Direct payment better. Therefore our aim is to increase the accessibility and sustainability of Direct Payments by providing access to effective support, whilst maintaining an individual's choice when opting for a direct payment. In particular, those that need support in managing the additional financial responsibilities. This could be a payroll support service or through the use of a managed account We wish to engage with the market to understand what providers would offer Kent in regard to these two services. In order to access the survey please visit https://www.kentbusinessportal.org.uk/ and register your interest. Once registered please search under the current opportunities using keyword reference CN250355. Please complete the questionnaire and return via the portal by 2nd April 2025, 15.00.

Planning Information

In order to access the survey please visit https://www.kentbusinessportal.org.uk/ and register your interest. Once registered please search under the current opportunities using keyword reference CN250355. Please complete the questionnaire and return via the portal by 2nd April 2025, 15.00.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f740
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005851-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
2 Apr 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 1 Apr 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Withdrawn
Lots Status
Withdrawn
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KENT COUNTY COUNCIL
Additional Buyers

MISSING

Contact Name
Not specified
Contact Email
cpd-peopleteam@kent.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1XQ
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ4 Kent
Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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