Award

HF/R001 - Digital Social Care Record System

HILLCREST

This public procurement record has 2 releases in its history.

Award

29 Sep 2025 at 08:46

Tender

25 Mar 2025 at 09:10

Summary of the contracting process

Hillcrest, a body governed by public law based in Dundee, United Kingdom, has recently completed the procurement of a Digital Social Care Record System, aimed at enhancing their record-keeping capabilities across various services, including support for physical and learning disabilities, autism, and services for older people. This procurement falls under the industry-specific software package category (CPV code 48100000) and utilised an open procedure method. The contracting process reached the award stage with a successful contract signed with Unicorn Training on 24th September 2025, for a total value of £206,000. The procurement was conducted to implement an efficient centralised hub for managing electronic and paper records, ensuring improved data protection and streamlined operations across Hillcrest's services, which are predominantly located in Scotland.

This tender presents significant growth potential for businesses in the field of digital solutions and software development specialising in healthcare integration. Companies offering customisable and user-friendly software platforms with robust reporting capabilities are well-suited to compete in such tenders. Given Hillcrest's diverse service areas and the need for stringent data protection measures, firms that can offer comprehensive solutions ensuring high levels of security and user accessibility both online and offline are especially competitive. The open procedure approach suggests a competitive and transparent bidding environment, inviting innovative proposals from various suppliers, including SMEs, which accounted for six out of eight total bids.

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Notice Title

HF/R001 - Digital Social Care Record System

Notice Description

Hillcrest wish to provision a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping via a centralised hub.

Lot Information

Lot 1

Hillcrest Futures works across Scotland providing a wide range of services in the areas of physical and learning disabilities, autism, and older people. Also, supporting positive mental health and wellbeing, homelessness and drug, alcohol and recovery services. We work in people's homes, out in the community and in both temporary and supported accommodation providing support from 1 hour a week to 24 hours a day. Currently Hillcrest Futures complete a variety of electronic and paper records and documentation for all the people we support. For example, care and support plans, risk assessments, and medication records. We are seeking to procure and implement a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping through providing a centralised hub of all client information and includes the following considerations: - customisable to meet our business needs - We have a diverse range of services and wish to utilise this across our organisation. - accessible - We need it to work both on and offline, as well as have an intuitive user interface which considers the varying abilities of people who use technology (user friendly). - excellent reporting functionality - We need it to be able to provide an easy mechanism for monitoring and auditing of our management information and service provision. - adhere to all our Data Protection and Cyber Security requirements - Privacy of our client information is a high priority and we need to be assured that you can protect our organisational data and ensure that only authorised individuals have access as required.

Renewal: 3 year Contract with two 1-year Options to Extend

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f832
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060368-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£206,000 £100K-£500K

Notice Dates

Publication Date
29 Sep 20254 months ago
Submission Deadline
24 Apr 2025Expired
Future Notice Date
Not specified
Award Date
23 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Further notice likely to be published in 3 to 5 Years

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HILLCREST
Contact Name
Not specified
Contact Email
tenders@hillcrest.org.uk
Contact Phone
+44 382564700

Buyer Location

Locality
DUNDEE
Postcode
DD2 1EG
Post Town
Dundee
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM03 Angus and Dundee City
Delivery Location
TLM Scotland

Local Authority
Dundee City
Electoral Ward
Lochee
Westminster Constituency
Dundee Central

Supplier Information

Number of Suppliers
1
Supplier Name

UNICORN TRAINING

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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